TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
RAMerc from
Great automation and finding $ for your return
I loved the security of having all my documents connected to my accounts and the ability of the automation to dictate where there maybe issues. I've trusted TurboTax for many years and have always been supported and trust the system.
Date published: 2022-04-05
Rated 5 out of 5 by
Cathl from
Usual great service
I've use Turbo Tax to file my taxes for many years. It is user friendly and provides all the information and support I need to file my taxes.
Date published: 2022-04-05
Rated 2 out of 5 by
collinthecar from
Helps with simple tax situations
Purchased the upgrade for live expert support and was not able to resolve the issue I was encountering with my RSUs.
Date published: 2022-04-05
Rated 4 out of 5 by
Barbdt05 from
Turbo Tax is cool, glad I was able to use it!!!!!
It was a little confusing at first, but then I realized what I was doing wrong and then it became easy.
Date published: 2022-04-05
Rated 5 out of 5 by
Clarita 1 from
I like Turbo Tax
Turbo Tax is a good guide to complete my taxes. Some questions are too detailed and made me uncomfortable like percentages of state bonds in a mutual fund (some funds have bonds from 40 states)
Date published: 2022-04-05
Rated 4 out of 5 by
PM2014 from
Excellent Tax Software!!
As always, 2021 TurboTax Home & Business software was great. Easy to install and super easy to use. Also very accurate and reliable. Two comments to further improve the software: 1. Include Form 8283 in the tax return package for California. 2. Provide input for user e-mail address for both Form 1040SR and Form 540 for California. I was able to manually input it on Form 540, but unable to input it on Form 1040SR. Thanks for providing us with a great tax preparation software!
Date published: 2022-04-05
Rated 5 out of 5 by
SharShel from
Regular Clients Every Year
Our first interaction was with Tax Prep Assistant Elisha!! Very personal, engaging, friendly and most important POSITIVE! PINEAPPLE PINEAPPLE ELISHA! Theresa we definitely trust her with our taxes. She was on top of everything and making sure she would tell us what she needed from us and that she will notify us when a certain form would be ready. Also enjoyed the interaction with her, friendly with a personal touch.
Date published: 2022-04-05
Rated 3 out of 5 by
sffrankie from
Too many upsells
Every third page they tried to upsell me more services I didn't need and then they hit me with additional services required when I went to file. What should have been free ended up being almost two hundred dollars
Date published: 2022-04-05
Rated 5 out of 5 by
Papa Bear66 from
Simple
Very easy to use!!!!! Easy to install and it walked me through everything
Date published: 2022-04-05
Rated 5 out of 5 by
Hack 15 from
I enjoy using Turbo Tax
Isabel helped me so much!!! I had several items to review and correct! She led me through each step and made it so easy for me! She really knows her job! Thank you so much Isabel!!!
All TurboTax® Offerings Reviews - Page 2591
Date published: 2022-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
RAMerc from
Great automation and finding $ for your return
I loved the security of having all my documents connected to my accounts and the ability of the automation to dictate where there maybe issues. I've trusted TurboTax for many years and have always been supported and trust the system.
Date published: 2022-04-05
Rated 5 out of 5 by
Cathl from
Usual great service
I've use Turbo Tax to file my taxes for many years. It is user friendly and provides all the information and support I need to file my taxes.
Date published: 2022-04-05
Rated 2 out of 5 by
collinthecar from
Helps with simple tax situations
Purchased the upgrade for live expert support and was not able to resolve the issue I was encountering with my RSUs.
Date published: 2022-04-05
Rated 4 out of 5 by
Barbdt05 from
Turbo Tax is cool, glad I was able to use it!!!!!
It was a little confusing at first, but then I realized what I was doing wrong and then it became easy.
Date published: 2022-04-05
Rated 5 out of 5 by
Clarita 1 from
I like Turbo Tax
Turbo Tax is a good guide to complete my taxes. Some questions are too detailed and made me uncomfortable like percentages of state bonds in a mutual fund (some funds have bonds from 40 states)
Date published: 2022-04-05
Rated 4 out of 5 by
PM2014 from
Excellent Tax Software!!
As always, 2021 TurboTax Home & Business software was great. Easy to install and super easy to use. Also very accurate and reliable. Two comments to further improve the software: 1. Include Form 8283 in the tax return package for California. 2. Provide input for user e-mail address for both Form 1040SR and Form 540 for California. I was able to manually input it on Form 540, but unable to input it on Form 1040SR. Thanks for providing us with a great tax preparation software!
Date published: 2022-04-05
Rated 5 out of 5 by
SharShel from
Regular Clients Every Year
Our first interaction was with Tax Prep Assistant Elisha!! Very personal, engaging, friendly and most important POSITIVE! PINEAPPLE PINEAPPLE ELISHA! Theresa we definitely trust her with our taxes. She was on top of everything and making sure she would tell us what she needed from us and that she will notify us when a certain form would be ready. Also enjoyed the interaction with her, friendly with a personal touch.
Date published: 2022-04-05
Rated 3 out of 5 by
sffrankie from
Too many upsells
Every third page they tried to upsell me more services I didn't need and then they hit me with additional services required when I went to file. What should have been free ended up being almost two hundred dollars
Date published: 2022-04-05
Rated 5 out of 5 by
Papa Bear66 from
Simple
Very easy to use!!!!! Easy to install and it walked me through everything
Date published: 2022-04-05
Rated 5 out of 5 by
Hack 15 from
I enjoy using Turbo Tax
Isabel helped me so much!!! I had several items to review and correct! She led me through each step and made it so easy for me! She really knows her job! Thank you so much Isabel!!!
All TurboTax® Offerings Reviews - Page 2591
Date published: 2022-04-05