TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281565 reviews)
Star ratings are from 2020
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Rated 5 out of 5 by from Easy and fast Always a pleasure to use. Constantly updated with most recent tax law, etc.
Date published: 2021-04-26
Rated 3 out of 5 by from Hit a snag this year Donations disappeared while I was still typing them in. Very frustrating. I called for help but all they could come up with is that my CD must have a scratch on it.
Date published: 2021-04-26
Rated 5 out of 5 by from TurboTax removes the stress This is a super easy tool, they walk you through it step by step. All along the way you can click to get more information or explanation about the questions/deductions, etc. You can have a live human call you and answer questions. Very user friendly.
Date published: 2021-04-26
Rated 5 out of 5 by from Great Product Easy to use tutorial runs you through all necessary forms
Date published: 2021-04-26
Rated 4 out of 5 by from TurboTax is very easy to use and reasonably priced Due to COVID restrictions our usual tax assistance was not available. TurboTax gave us peace of mind knowing that the documentation was properly filled out. The only reason we didn't give a 5 star rating was because of the last minute fees included if you elect to have it deducted from the return. Of course, Virginia wanted their $50 for whatever reason.
Date published: 2021-04-26
Rated 5 out of 5 by from easy to use easy to navigate and questions walk you through everything so you dont miss anything
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax is fantastic I am very satisfy with the way turbo tax guinde me to do my taxes.
Date published: 2021-04-26
Rated 4 out of 5 by from TurboTax Review2021 It works well but needs access to all forms( example, can't get to 2210)
Date published: 2021-04-26
Rated 5 out of 5 by from Turbotax is super easy to use Turbotax is so easy to use- it has very clear instructions and guidance on filling out relevant information. Easy Question and Answer format.
Date published: 2021-04-26
Rated 4 out of 5 by from Very user friendly.I've used TurboTax for years. One complaint: TurboTax didn't spot a significant error this year. When I was reviewing my return before filing, I noticed that my withholding amount had increased dramatically since last year, for no obvious reason. It turned out that for one of my 1099 forms, I had accidentally entered the same number in both the "Gross Distribution" and "Federal Income Tax Withheld" boxes, which would have resulted in my receiving a huge refund. TurboTax did not catch this in the "Federal Review" process and told me I was ready to submit my return. Fortunately, I found and corrected the error. You should make TurboTax question instances where the same number is entered in two boxes that ordinarily would have different amounts.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2581
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and fast Always a pleasure to use. Constantly updated with most recent tax law, etc.
Date published: 2021-04-26
Rated 3 out of 5 by from Hit a snag this year Donations disappeared while I was still typing them in. Very frustrating. I called for help but all they could come up with is that my CD must have a scratch on it.
Date published: 2021-04-26
Rated 5 out of 5 by from TurboTax removes the stress This is a super easy tool, they walk you through it step by step. All along the way you can click to get more information or explanation about the questions/deductions, etc. You can have a live human call you and answer questions. Very user friendly.
Date published: 2021-04-26
Rated 5 out of 5 by from Great Product Easy to use tutorial runs you through all necessary forms
Date published: 2021-04-26
Rated 4 out of 5 by from TurboTax is very easy to use and reasonably priced Due to COVID restrictions our usual tax assistance was not available. TurboTax gave us peace of mind knowing that the documentation was properly filled out. The only reason we didn't give a 5 star rating was because of the last minute fees included if you elect to have it deducted from the return. Of course, Virginia wanted their $50 for whatever reason.
Date published: 2021-04-26
Rated 5 out of 5 by from easy to use easy to navigate and questions walk you through everything so you dont miss anything
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax is fantastic I am very satisfy with the way turbo tax guinde me to do my taxes.
Date published: 2021-04-26
Rated 4 out of 5 by from TurboTax Review2021 It works well but needs access to all forms( example, can't get to 2210)
Date published: 2021-04-26
Rated 5 out of 5 by from Turbotax is super easy to use Turbotax is so easy to use- it has very clear instructions and guidance on filling out relevant information. Easy Question and Answer format.
Date published: 2021-04-26
Rated 4 out of 5 by from Very user friendly.I've used TurboTax for years. One complaint: TurboTax didn't spot a significant error this year. When I was reviewing my return before filing, I noticed that my withholding amount had increased dramatically since last year, for no obvious reason. It turned out that for one of my 1099 forms, I had accidentally entered the same number in both the "Gross Distribution" and "Federal Income Tax Withheld" boxes, which would have resulted in my receiving a huge refund. TurboTax did not catch this in the "Federal Review" process and told me I was ready to submit my return. Fortunately, I found and corrected the error. You should make TurboTax question instances where the same number is entered in two boxes that ordinarily would have different amounts.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2581