TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Average No obvious way to add a W-2 for a teenager who works part-time.
Date published: 2021-04-11
Rated 1 out of 5 by from Extreme Disappointment I have used this product for ~15yrs now. Bought the CD and though my computer had space received an error message that it would not load. Contacted customer service who gave me a code for same online product. Got online error message that I could not use windows 10 internet explorer and had to upgrade to explorer edge. Finish that and the system will only take a PDF of prior yrs taxes. Resaved to a PDF version yet the system still would not accept and had to hand transcribe what normally would get imported. I then go to e-file and the bank I use is 1 - no longer listed and 2 - was told it was too many characters so had to change the way it was written. After using the product for years and the amount of isses I had this year I do not see myself using this product next year.
Date published: 2021-04-11
Rated 5 out of 5 by from Does what it it claims Free and easy! Turbo Tax has my info from last year and look for new deductions.
Date published: 2021-04-11
Rated 5 out of 5 by from Makes taxes pretty painless I've been using TurboTax for several years now and it's very simple and straightforward. I don't worry about doing them wrong or major headaches.
Date published: 2021-04-11
Rated 5 out of 5 by from My Go To Tax Friend Have used Turbo Tax For 10 plus years, It has always made the tax season easier for me. Thank you Intuit for your product...
Date published: 2021-04-11
Rated 4 out of 5 by from Love it! It's so easy to use and goes over everything step by step. It even will go over hard to determine circumstances that you may have.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax -easy to file Turbo tax was easy to use and there is good information if you have any questions
Date published: 2021-04-11
Rated 5 out of 5 by from Great service Very easy to use, easier than TaxSlayer, will continue to use next year
Date published: 2021-04-11
Rated 5 out of 5 by from Have used for years quick easy, will never use another company. Thank you
Date published: 2021-04-11
Rated 5 out of 5 by from nothing easier all questions answered and problems stopped immediately
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 259
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Average No obvious way to add a W-2 for a teenager who works part-time.
Date published: 2021-04-11
Rated 1 out of 5 by from Extreme Disappointment I have used this product for ~15yrs now. Bought the CD and though my computer had space received an error message that it would not load. Contacted customer service who gave me a code for same online product. Got online error message that I could not use windows 10 internet explorer and had to upgrade to explorer edge. Finish that and the system will only take a PDF of prior yrs taxes. Resaved to a PDF version yet the system still would not accept and had to hand transcribe what normally would get imported. I then go to e-file and the bank I use is 1 - no longer listed and 2 - was told it was too many characters so had to change the way it was written. After using the product for years and the amount of isses I had this year I do not see myself using this product next year.
Date published: 2021-04-11
Rated 5 out of 5 by from Does what it it claims Free and easy! Turbo Tax has my info from last year and look for new deductions.
Date published: 2021-04-11
Rated 5 out of 5 by from Makes taxes pretty painless I've been using TurboTax for several years now and it's very simple and straightforward. I don't worry about doing them wrong or major headaches.
Date published: 2021-04-11
Rated 5 out of 5 by from My Go To Tax Friend Have used Turbo Tax For 10 plus years, It has always made the tax season easier for me. Thank you Intuit for your product...
Date published: 2021-04-11
Rated 4 out of 5 by from Love it! It's so easy to use and goes over everything step by step. It even will go over hard to determine circumstances that you may have.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax -easy to file Turbo tax was easy to use and there is good information if you have any questions
Date published: 2021-04-11
Rated 5 out of 5 by from Great service Very easy to use, easier than TaxSlayer, will continue to use next year
Date published: 2021-04-11
Rated 5 out of 5 by from Have used for years quick easy, will never use another company. Thank you
Date published: 2021-04-11
Rated 5 out of 5 by from nothing easier all questions answered and problems stopped immediately
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 259