TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Nice Customer Service I couldn't find an entry to correct when I finished my state form. My call was quickly returned by Hope who was very helpful and patient to get into the form in order for me to correct and file my form.
Date published: 2022-04-06
Rated 5 out of 5 by from Great and Easy Used for years. Good experience. I would recommend
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is amazing each year I use it. Will use it again each year
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo tax is great! Tasha was amazing! Would recommend anyone to her!!
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax really set me up right! It was a fast, effortless process that saved me a bunch of heartache and Agnes was my own personal Jesus!
Date published: 2022-04-06
Rated 5 out of 5 by from great tool first time using and it was awesome! Very explanatory and guides you through every step.
Date published: 2022-04-06
Rated 5 out of 5 by from easy to use, and walks you thru the process. great experience and helpful directions on where to find info. Only issue is prior years AGI, since we hired a tax pro. Spell out acronyms. Our returns didn't show an AGI where they said to look. However, at the IRS website, AGI is Adj Gross Income and it was easily obtainable.
Date published: 2022-04-06
Rated 5 out of 5 by from super easy to use Turbotax was so easy to use and they guide you every single step of the way.
Date published: 2022-04-06
Rated 1 out of 5 by from TurboTax live was a horrible experience for me. Dont do it. Atleast the tax expert i got was not knowledgeable of california state tax law quirks, could not say my name correct or did not bother to ask, failed to call me at times we agreed upon to meet and discuss the tax return. I had zero confidence that my "tax expert" got things right and was reliant on the software themselves and could not explain some calculations. Go to a local tax consultant if you want to use turbo tax live. they know more about state/local laws and are way cheaper. I paid $450 and got the absolute worst service, including having my file handed over to a "new tax expert" a few days before the deadline, saying that they have to drop my case and i have to file an extension of file it myself (although that turned out to be a mistake). ANy way, in summary, DONT DO TURBO TAX LIVE.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is trustworthy and friendly! All worked well with many guidance and quick responses towards my questions.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2579
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Nice Customer Service I couldn't find an entry to correct when I finished my state form. My call was quickly returned by Hope who was very helpful and patient to get into the form in order for me to correct and file my form.
Date published: 2022-04-06
Rated 5 out of 5 by from Great and Easy Used for years. Good experience. I would recommend
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is amazing each year I use it. Will use it again each year
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo tax is great! Tasha was amazing! Would recommend anyone to her!!
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax really set me up right! It was a fast, effortless process that saved me a bunch of heartache and Agnes was my own personal Jesus!
Date published: 2022-04-06
Rated 5 out of 5 by from great tool first time using and it was awesome! Very explanatory and guides you through every step.
Date published: 2022-04-06
Rated 5 out of 5 by from easy to use, and walks you thru the process. great experience and helpful directions on where to find info. Only issue is prior years AGI, since we hired a tax pro. Spell out acronyms. Our returns didn't show an AGI where they said to look. However, at the IRS website, AGI is Adj Gross Income and it was easily obtainable.
Date published: 2022-04-06
Rated 5 out of 5 by from super easy to use Turbotax was so easy to use and they guide you every single step of the way.
Date published: 2022-04-06
Rated 1 out of 5 by from TurboTax live was a horrible experience for me. Dont do it. Atleast the tax expert i got was not knowledgeable of california state tax law quirks, could not say my name correct or did not bother to ask, failed to call me at times we agreed upon to meet and discuss the tax return. I had zero confidence that my "tax expert" got things right and was reliant on the software themselves and could not explain some calculations. Go to a local tax consultant if you want to use turbo tax live. they know more about state/local laws and are way cheaper. I paid $450 and got the absolute worst service, including having my file handed over to a "new tax expert" a few days before the deadline, saying that they have to drop my case and i have to file an extension of file it myself (although that turned out to be a mistake). ANy way, in summary, DONT DO TURBO TAX LIVE.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is trustworthy and friendly! All worked well with many guidance and quick responses towards my questions.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2579