TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Fees were a surprise Good forms and matched what I did manually. So, it was a time-saver. The real benefit is the electronic filing. The last few years have seen paper filing to become unreliable. The fees were announced at the end of the tax prep and were not what I was expecting. But the benefits outweighed that problem.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tas Review Easy to use and I have confidence in the quality of my return.
Date published: 2022-04-05
Rated 5 out of 5 by from Love turbo tax !!! I have used turbo tax for over 10 years now. I have never really had an issue.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax helped me figure it all out! It was a complicated tax year for us with the sale of our second home. Susan was able to explain the tax law and get our best return possible despite the capital gains we received. She was prompt to respond and answer all our questions. I highly recommend.
Date published: 2022-04-05
Rated 5 out of 5 by from Great experience, Multiple-state filing TurboTax was great. My expert was great. Such an extremely complicated process made so easy. They get it.
Date published: 2022-04-05
Rated 4 out of 5 by from Bob is awesome. Turbo Tax had some issues. My TurboTax Live Expert, Bob, was incredible. TurboTax messaging is terrible. You can't use backspace to edit a message while composing it. Glitches during filing caused delays and unexpected questions. Had two different numbers for one state's taxes. Said I owed on one amount and was receiving a $2500+ refund on another.
Date published: 2022-04-05
Rated 5 out of 5 by from Awesome Outstanding knowledge and work it was awesome and incredible
Date published: 2022-04-05
Rated 5 out of 5 by from Easy as pie Easy to use. Have used TT for years and it seems to get easier every year.
Date published: 2022-04-05
Rated 5 out of 5 by from Easy to file Never had any issues. Will continue to use your product
Date published: 2022-04-05
Rated 5 out of 5 by from Wow.... I had one spot that was not clear. Requested a call.... Phone rang less than a minute later. (awesome) Divya, your rep was so courteous and patient. We finally worked out the bug. I appreciate people like her so much. She kept with me until we got it right!
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2577
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Fees were a surprise Good forms and matched what I did manually. So, it was a time-saver. The real benefit is the electronic filing. The last few years have seen paper filing to become unreliable. The fees were announced at the end of the tax prep and were not what I was expecting. But the benefits outweighed that problem.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tas Review Easy to use and I have confidence in the quality of my return.
Date published: 2022-04-05
Rated 5 out of 5 by from Love turbo tax !!! I have used turbo tax for over 10 years now. I have never really had an issue.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax helped me figure it all out! It was a complicated tax year for us with the sale of our second home. Susan was able to explain the tax law and get our best return possible despite the capital gains we received. She was prompt to respond and answer all our questions. I highly recommend.
Date published: 2022-04-05
Rated 5 out of 5 by from Great experience, Multiple-state filing TurboTax was great. My expert was great. Such an extremely complicated process made so easy. They get it.
Date published: 2022-04-05
Rated 4 out of 5 by from Bob is awesome. Turbo Tax had some issues. My TurboTax Live Expert, Bob, was incredible. TurboTax messaging is terrible. You can't use backspace to edit a message while composing it. Glitches during filing caused delays and unexpected questions. Had two different numbers for one state's taxes. Said I owed on one amount and was receiving a $2500+ refund on another.
Date published: 2022-04-05
Rated 5 out of 5 by from Awesome Outstanding knowledge and work it was awesome and incredible
Date published: 2022-04-05
Rated 5 out of 5 by from Easy as pie Easy to use. Have used TT for years and it seems to get easier every year.
Date published: 2022-04-05
Rated 5 out of 5 by from Easy to file Never had any issues. Will continue to use your product
Date published: 2022-04-05
Rated 5 out of 5 by from Wow.... I had one spot that was not clear. Requested a call.... Phone rang less than a minute later. (awesome) Divya, your rep was so courteous and patient. We finally worked out the bug. I appreciate people like her so much. She kept with me until we got it right!
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2577