TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from So Easy to use so easy to use and navigate. Walks you through every step
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax is great HAVE BEEN USING TURBO TAX FOR YEARS. IT IS USER FRIENDLY AND ACCURATE
Date published: 2023-04-16
Rated 5 out of 5 by from Great Support Cheyenne is totally Awesome !!!!!!!!!!!! Cheyenne excellent at resolving the issues I was having. So very well versed about product. Knowledge.
Date published: 2023-04-16
Rated 4 out of 5 by from Always used Turbo Have always had a good experience but am still having trouble with my 2020 federal return. My notifications from IRS says it wasn't received and Tubo says it was. Need to know how to refile and no one has the answer. HELP
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax TurboTax gave me much better information than the other tax preparers
Date published: 2023-04-16
Rated 5 out of 5 by from Wonderful, I’ve been using TurboTax for years. They’ve never let me down. Simple, quick and easy.
Date published: 2023-04-16
Rated 5 out of 5 by from Fast and easy to follow It took 53 minutes from start to finish to complete my return. E-file made sending in my return easy.
Date published: 2023-04-16
Rated 1 out of 5 by from Does not maintain product selection between logins I originally filled out Turbo Tax premium, but after not using any of the premium services, I decided to switch to Deluxe. Unfortunately, this meant I needed to reset all the information I had submit. While frustrating, I again entered all my tax details using the Deluxe product... When logging in a few days later to submit my taxes, Turbo Tax showed the product used as "Premium". To avoid filling my details a third time, I decided to submit and pay the higher amount, despite this not being the product I selected and not using any of the Premium services. I've used Turbo Tax for years and the product itself is fair, but this was a very poor experience of 1) resubmitting the same information even though I had not used premium products and 2) Turbo Tax not saving my product selection to charge a higher amount
Date published: 2023-04-16
Rated 3 out of 5 by from Great service but a little high priced The service is easy to use once you get used to it and how to navigate between certain areas. Federal and State tax filing fees are separate though for the service so it is expensive to file (over $100).
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax makes doing taxes bearable Taxes are such a chore, Turbo Tax makes it as easy as possible, asking questions and walking you through it step by step. Also, once you have all your information in it in Year 1, the following years are even easier.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2577
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So Easy to use so easy to use and navigate. Walks you through every step
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax is great HAVE BEEN USING TURBO TAX FOR YEARS. IT IS USER FRIENDLY AND ACCURATE
Date published: 2023-04-16
Rated 5 out of 5 by from Great Support Cheyenne is totally Awesome !!!!!!!!!!!! Cheyenne excellent at resolving the issues I was having. So very well versed about product. Knowledge.
Date published: 2023-04-16
Rated 4 out of 5 by from Always used Turbo Have always had a good experience but am still having trouble with my 2020 federal return. My notifications from IRS says it wasn't received and Tubo says it was. Need to know how to refile and no one has the answer. HELP
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax TurboTax gave me much better information than the other tax preparers
Date published: 2023-04-16
Rated 5 out of 5 by from Wonderful, I’ve been using TurboTax for years. They’ve never let me down. Simple, quick and easy.
Date published: 2023-04-16
Rated 5 out of 5 by from Fast and easy to follow It took 53 minutes from start to finish to complete my return. E-file made sending in my return easy.
Date published: 2023-04-16
Rated 1 out of 5 by from Does not maintain product selection between logins I originally filled out Turbo Tax premium, but after not using any of the premium services, I decided to switch to Deluxe. Unfortunately, this meant I needed to reset all the information I had submit. While frustrating, I again entered all my tax details using the Deluxe product... When logging in a few days later to submit my taxes, Turbo Tax showed the product used as "Premium". To avoid filling my details a third time, I decided to submit and pay the higher amount, despite this not being the product I selected and not using any of the Premium services. I've used Turbo Tax for years and the product itself is fair, but this was a very poor experience of 1) resubmitting the same information even though I had not used premium products and 2) Turbo Tax not saving my product selection to charge a higher amount
Date published: 2023-04-16
Rated 3 out of 5 by from Great service but a little high priced The service is easy to use once you get used to it and how to navigate between certain areas. Federal and State tax filing fees are separate though for the service so it is expensive to file (over $100).
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax makes doing taxes bearable Taxes are such a chore, Turbo Tax makes it as easy as possible, asking questions and walking you through it step by step. Also, once you have all your information in it in Year 1, the following years are even easier.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2577