TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Frustrating This is the fourth year I have used Turbo Tax. It still has the same issue with Foreign Taxes. This issue is not explained well as to where to put these taxes. Also, I had to call Turbo Tax Help Desk at least 4 different times. I will reconsider Turbo Tax next year.
Date published: 2022-04-05
Rated 4 out of 5 by from Sub-standard implementation of Form 7203 I experienced lots of frustration with Form 7203. TurboTax obviously cut corners in updating its software to accommodate preparation of Form 7203 (S Corporation Shareholder Stock and Debt Basis Limitations). Rather than asking me simple questions, I was required to complete the form myself by trial and error. Other parts of the TurboTax data input process went smoothly.
Date published: 2022-04-05
Rated 5 out of 5 by from Another great TurboTax experience Second year for using TurboTax Live and will do it again next year. Great experience!
Date published: 2022-04-05
Rated 5 out of 5 by from Great Quick and easy and a simple service. Made my taxes
Date published: 2022-04-05
Rated 5 out of 5 by from Kellie was great. My Turbo Tax Live Expert, Kellie, was a huge help with explaining my return amount.
Date published: 2022-04-05
Rated 1 out of 5 by from horrible this product wasnt efficient and easy, the CPA had many mistakes, some of them made a $10,000 difference in our taxes!!!!!!!! ridiculous and she wasted so much of our time.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbotax is very good! I have been a turbotax user for many years with complete satisfaction.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is great! It was really easy and everything went smoothly. Had to research a question and that worked well!
Date published: 2022-04-05
Rated 5 out of 5 by from Easy to navigate Overall, it was easy to navigate, when I needed some extra help, the individual was knowledgeable. Very easy to go back and forth in case you forgot something.
Date published: 2022-04-05
Rated 5 out of 5 by from Excellent Product The most difficult part was correcting mistakes. Otherwise it was a good experience. If you intend to upload documents you should have them ready and saved to your computer with file names that contain the information required by TT, like 1099R and W-2.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2576
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Frustrating This is the fourth year I have used Turbo Tax. It still has the same issue with Foreign Taxes. This issue is not explained well as to where to put these taxes. Also, I had to call Turbo Tax Help Desk at least 4 different times. I will reconsider Turbo Tax next year.
Date published: 2022-04-05
Rated 4 out of 5 by from Sub-standard implementation of Form 7203 I experienced lots of frustration with Form 7203. TurboTax obviously cut corners in updating its software to accommodate preparation of Form 7203 (S Corporation Shareholder Stock and Debt Basis Limitations). Rather than asking me simple questions, I was required to complete the form myself by trial and error. Other parts of the TurboTax data input process went smoothly.
Date published: 2022-04-05
Rated 5 out of 5 by from Another great TurboTax experience Second year for using TurboTax Live and will do it again next year. Great experience!
Date published: 2022-04-05
Rated 5 out of 5 by from Great Quick and easy and a simple service. Made my taxes
Date published: 2022-04-05
Rated 5 out of 5 by from Kellie was great. My Turbo Tax Live Expert, Kellie, was a huge help with explaining my return amount.
Date published: 2022-04-05
Rated 1 out of 5 by from horrible this product wasnt efficient and easy, the CPA had many mistakes, some of them made a $10,000 difference in our taxes!!!!!!!! ridiculous and she wasted so much of our time.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbotax is very good! I have been a turbotax user for many years with complete satisfaction.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is great! It was really easy and everything went smoothly. Had to research a question and that worked well!
Date published: 2022-04-05
Rated 5 out of 5 by from Easy to navigate Overall, it was easy to navigate, when I needed some extra help, the individual was knowledgeable. Very easy to go back and forth in case you forgot something.
Date published: 2022-04-05
Rated 5 out of 5 by from Excellent Product The most difficult part was correcting mistakes. Otherwise it was a good experience. If you intend to upload documents you should have them ready and saved to your computer with file names that contain the information required by TT, like 1099R and W-2.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2576