TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
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Rated 3 out of 5 by
CLThom from
Frustrating
This is the fourth year I have used Turbo Tax. It still has the same issue with Foreign Taxes. This issue is not explained well as to where to put these taxes. Also, I had to call Turbo Tax Help Desk at least 4 different times. I will reconsider Turbo Tax next year.
Date published: 2022-04-05
Rated 4 out of 5 by
ChuckNow75 from
Sub-standard implementation of Form 7203
I experienced lots of frustration with Form 7203. TurboTax obviously cut corners in updating its software to accommodate preparation of Form 7203 (S Corporation Shareholder Stock and Debt Basis Limitations). Rather than asking me simple questions, I was required to complete the form myself by trial and error. Other parts of the TurboTax data input process went smoothly.
Date published: 2022-04-05
Rated 5 out of 5 by
Tom888 from
Another great TurboTax experience
Second year for using TurboTax Live and will do it again next year. Great experience!
Date published: 2022-04-05
Rated 5 out of 5 by
Izzy467477 from
Great
Quick and easy and a simple service. Made my taxes
Date published: 2022-04-05
Rated 5 out of 5 by
nickaz2021 from
Kellie was great.
My Turbo Tax Live Expert, Kellie, was a huge help with explaining my return amount.
Date published: 2022-04-05
Rated 1 out of 5 by
mnygd2022 from
horrible
this product wasnt efficient and easy, the CPA had many mistakes, some of them made a $10,000 difference in our taxes!!!!!!!! ridiculous and she wasted so much of our time.
Date published: 2022-04-05
Rated 5 out of 5 by
Earnie 5964 from
Turbotax is very good!
I have been a turbotax user for many years with complete satisfaction.
Date published: 2022-04-05
Rated 5 out of 5 by
TJStofko from
TurboTax is great!
It was really easy and everything went smoothly. Had to research a question and that worked well!
Date published: 2022-04-05
Rated 5 out of 5 by
RoySimms from
Easy to navigate
Overall, it was easy to navigate, when I needed some extra help, the individual was knowledgeable. Very easy to go back and forth in case you forgot something.
Date published: 2022-04-05
Rated 5 out of 5 by
BobJon from
Excellent Product
The most difficult part was correcting mistakes. Otherwise it was a good experience. If you intend to upload documents you should have them ready and saved to your computer with file names that contain the information required by TT, like 1099R and W-2.
All TurboTax® Offerings Reviews - Page 2576
Date published: 2022-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
CLThom from
Frustrating
This is the fourth year I have used Turbo Tax. It still has the same issue with Foreign Taxes. This issue is not explained well as to where to put these taxes. Also, I had to call Turbo Tax Help Desk at least 4 different times. I will reconsider Turbo Tax next year.
Date published: 2022-04-05
Rated 4 out of 5 by
ChuckNow75 from
Sub-standard implementation of Form 7203
I experienced lots of frustration with Form 7203. TurboTax obviously cut corners in updating its software to accommodate preparation of Form 7203 (S Corporation Shareholder Stock and Debt Basis Limitations). Rather than asking me simple questions, I was required to complete the form myself by trial and error. Other parts of the TurboTax data input process went smoothly.
Date published: 2022-04-05
Rated 5 out of 5 by
Tom888 from
Another great TurboTax experience
Second year for using TurboTax Live and will do it again next year. Great experience!
Date published: 2022-04-05
Rated 5 out of 5 by
Izzy467477 from
Great
Quick and easy and a simple service. Made my taxes
Date published: 2022-04-05
Rated 5 out of 5 by
nickaz2021 from
Kellie was great.
My Turbo Tax Live Expert, Kellie, was a huge help with explaining my return amount.
Date published: 2022-04-05
Rated 1 out of 5 by
mnygd2022 from
horrible
this product wasnt efficient and easy, the CPA had many mistakes, some of them made a $10,000 difference in our taxes!!!!!!!! ridiculous and she wasted so much of our time.
Date published: 2022-04-05
Rated 5 out of 5 by
Earnie 5964 from
Turbotax is very good!
I have been a turbotax user for many years with complete satisfaction.
Date published: 2022-04-05
Rated 5 out of 5 by
TJStofko from
TurboTax is great!
It was really easy and everything went smoothly. Had to research a question and that worked well!
Date published: 2022-04-05
Rated 5 out of 5 by
RoySimms from
Easy to navigate
Overall, it was easy to navigate, when I needed some extra help, the individual was knowledgeable. Very easy to go back and forth in case you forgot something.
Date published: 2022-04-05
Rated 5 out of 5 by
BobJon from
Excellent Product
The most difficult part was correcting mistakes. Otherwise it was a good experience. If you intend to upload documents you should have them ready and saved to your computer with file names that contain the information required by TT, like 1099R and W-2.
All TurboTax® Offerings Reviews - Page 2576
Date published: 2022-04-05