TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from TurboTax is great, but I can't e-file I am little disappointed as when I e-file my Federal tax, it was rejected repeatedly due to the problem of AGI does not match. I tried using exact value from my record, the value shown in the IRS transcript, and 0, none of these worked. Eventually, I have to file it by mail.
Date published: 2021-04-26
Rated 5 out of 5 by from Awesome product Awesome tax preparation software. Nothing beats Turbo Tax.
Date published: 2021-04-26
Rated 5 out of 5 by from 2020 TurboTax Home and Office is AWESOME!! As always, the step by step walk through is fantastic and easy to follow. The explanations this year are easier to understand. Lots of changes to some of my tax situations and TurboTax is all over it. Thank you!
Date published: 2021-04-26
Rated 1 out of 5 by from Very disappointed I've been a long time satisfied user of TurboTax and never had any serious issues until this year. I've traded various financial instruments (stocks, options, ETFs/ETNs) all my life. In 2020 I switched to day trading full time and had several thousand transactions in the year. I discovered the hard way that TT doesn't like to import more than 3000 transaction from my financial institutions. No problem. I can summarize all my trades and provide a summary in TT. Well, good luck if your aggregate cost basis reaches or exceeds $10M. TT doesn't support any value over $9,999,999.99. I found out that there are many others in the same boat as me when I looked through the TT support site and realized that TT doesn't offer any fixes. As a former IT person and software developer, I know it can't be too difficult to provide more digits in the number fields. Why TT is resisting making this change is beyond me. And before you dismiss this as a fringe case, let me tell you that I am not a multi-millionaire with a 7-8 digit trading account (I wish). Far from it. If you take frequent trades, as day traders do, you may be trading in and out of the same position multiple times. So if you were to trade a $5000 position 5 times a day, that gives you an aggregate cost basis of $25K. If you do this 200 days a year, then you have 200x25K in cost basis. You can see that the numbers can add up very quickly even in a small account. The fact that TT doesn't support numbers over $10M is a huge limitation and short sighted.
Date published: 2021-04-26
Rated 3 out of 5 by from Love Turbo Tax except for CA state filing Had issues with filing CA state return due to error when inputting two 1098 mortgage interest stmts. This is an issue known by Turbo Tax, with a "work around" that then caused a subsequent issue with the mtg interest calculation on my home office deduction. All errors/issues were only CA state returns only (federal return was calculated correctly).
Date published: 2021-04-26
Rated 5 out of 5 by from EASY TO GET USE IT WAS VERY EASY TO USE YOUR SOFTWARE HERE ON TURBO TAX ** LOVE IT
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax is an Excellent Tool It took me a while to understand certain sections of deductions, but I continue to review the instructions.
Date published: 2021-04-26
Rated 5 out of 5 by from It was educational Actually enjoyed the experience Will definitely use it again
Date published: 2021-04-26
Rated 5 out of 5 by from Great I use turbo tax every year and never have a problem.
Date published: 2021-04-26
Rated 4 out of 5 by from I love using Turbotax Did not talk to a live person this year, I was able to do it myself.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2575
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is great, but I can't e-file I am little disappointed as when I e-file my Federal tax, it was rejected repeatedly due to the problem of AGI does not match. I tried using exact value from my record, the value shown in the IRS transcript, and 0, none of these worked. Eventually, I have to file it by mail.
Date published: 2021-04-26
Rated 5 out of 5 by from Awesome product Awesome tax preparation software. Nothing beats Turbo Tax.
Date published: 2021-04-26
Rated 5 out of 5 by from 2020 TurboTax Home and Office is AWESOME!! As always, the step by step walk through is fantastic and easy to follow. The explanations this year are easier to understand. Lots of changes to some of my tax situations and TurboTax is all over it. Thank you!
Date published: 2021-04-26
Rated 1 out of 5 by from Very disappointed I've been a long time satisfied user of TurboTax and never had any serious issues until this year. I've traded various financial instruments (stocks, options, ETFs/ETNs) all my life. In 2020 I switched to day trading full time and had several thousand transactions in the year. I discovered the hard way that TT doesn't like to import more than 3000 transaction from my financial institutions. No problem. I can summarize all my trades and provide a summary in TT. Well, good luck if your aggregate cost basis reaches or exceeds $10M. TT doesn't support any value over $9,999,999.99. I found out that there are many others in the same boat as me when I looked through the TT support site and realized that TT doesn't offer any fixes. As a former IT person and software developer, I know it can't be too difficult to provide more digits in the number fields. Why TT is resisting making this change is beyond me. And before you dismiss this as a fringe case, let me tell you that I am not a multi-millionaire with a 7-8 digit trading account (I wish). Far from it. If you take frequent trades, as day traders do, you may be trading in and out of the same position multiple times. So if you were to trade a $5000 position 5 times a day, that gives you an aggregate cost basis of $25K. If you do this 200 days a year, then you have 200x25K in cost basis. You can see that the numbers can add up very quickly even in a small account. The fact that TT doesn't support numbers over $10M is a huge limitation and short sighted.
Date published: 2021-04-26
Rated 3 out of 5 by from Love Turbo Tax except for CA state filing Had issues with filing CA state return due to error when inputting two 1098 mortgage interest stmts. This is an issue known by Turbo Tax, with a "work around" that then caused a subsequent issue with the mtg interest calculation on my home office deduction. All errors/issues were only CA state returns only (federal return was calculated correctly).
Date published: 2021-04-26
Rated 5 out of 5 by from EASY TO GET USE IT WAS VERY EASY TO USE YOUR SOFTWARE HERE ON TURBO TAX ** LOVE IT
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax is an Excellent Tool It took me a while to understand certain sections of deductions, but I continue to review the instructions.
Date published: 2021-04-26
Rated 5 out of 5 by from It was educational Actually enjoyed the experience Will definitely use it again
Date published: 2021-04-26
Rated 5 out of 5 by from Great I use turbo tax every year and never have a problem.
Date published: 2021-04-26
Rated 4 out of 5 by from I love using Turbotax Did not talk to a live person this year, I was able to do it myself.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2575