TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Rodger is the man! Rodger helped me file with lots of complexities with my work. He was patient, informative and proficient.
Date published: 2022-04-08
Rated 4 out of 5 by from Turbo Tax is easy to use I spoke to one of the Turbo Tax experts name: LeMia and she was very professional and answered all my questions and concerns.
Date published: 2022-04-08
Rated 5 out of 5 by from Excellent ExperienceHoward Howard represented TurboTax in a superior manner. Even when I became unfairly impatient, Howard was always professional. As I got to know Howard, I gained respect for his cheerful demeanor. It is difficult for me to assess Howard's technical skills, but from what I experienced, they too were excellent.
Date published: 2022-04-08
Rated 5 out of 5 by from awesome got a lot more money back than i thought i would!!
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax and Harry Expert on Premier Turbo Tax was a relief to find as I have stressed over doing my taxes. I am still learning and their were some issues I stubbled on but believe next year will be better. Harry helped me on all my concerns and was knowledgeable and a true expert with fantastic Customer Service Skills. A+++++++
Date published: 2022-04-08
Rated 4 out of 5 by from I use it every year and it gets better but flawed I have used turbotax for decades and it is the best software out there. But every year I still have manual entries the software does not handle (38 in 2021). Most of these entries are just inputting the state you reside in for brockerage funds etc and could be easily automated. They do import your brokerage tax forms correctly since 2019...that is the biggest help for me personally. I have had a couple years where they updated the software after April 15 (like in Mayor Aug) and I had to file amended returns because of it.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo tax is is great It was great and very informative also self support
Date published: 2022-04-08
Rated 4 out of 5 by from Good work turbo tax! I got it done, thanks to you help again this year.
Date published: 2022-04-08
Rated 5 out of 5 by from turbotax rocks he was amazing and very kind ! i barely had to do anything
Date published: 2022-04-08
Rated 4 out of 5 by from 2021 TT is not quite equal quality to prior yrs Generally a good product; I will use it again next year. However, this year I encountered several glitches in the interface and logic. For example, when entering my bank routing number for balance of tax due, I tried to follow a link explaining how to get the correct routing number for Bank of America, but the link was broken. Also, the review wanted me to describe the country in which foreign tax was earned on a form 1116 worksheet, though my return did not include a 1116 since I had claimed all foreign tax as a deduction and not a credit. I needed to delete the 1116 worksheet, but it was not possible since it didn't appear in form view.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2573
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Rodger is the man! Rodger helped me file with lots of complexities with my work. He was patient, informative and proficient.
Date published: 2022-04-08
Rated 4 out of 5 by from Turbo Tax is easy to use I spoke to one of the Turbo Tax experts name: LeMia and she was very professional and answered all my questions and concerns.
Date published: 2022-04-08
Rated 5 out of 5 by from Excellent ExperienceHoward Howard represented TurboTax in a superior manner. Even when I became unfairly impatient, Howard was always professional. As I got to know Howard, I gained respect for his cheerful demeanor. It is difficult for me to assess Howard's technical skills, but from what I experienced, they too were excellent.
Date published: 2022-04-08
Rated 5 out of 5 by from awesome got a lot more money back than i thought i would!!
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax and Harry Expert on Premier Turbo Tax was a relief to find as I have stressed over doing my taxes. I am still learning and their were some issues I stubbled on but believe next year will be better. Harry helped me on all my concerns and was knowledgeable and a true expert with fantastic Customer Service Skills. A+++++++
Date published: 2022-04-08
Rated 4 out of 5 by from I use it every year and it gets better but flawed I have used turbotax for decades and it is the best software out there. But every year I still have manual entries the software does not handle (38 in 2021). Most of these entries are just inputting the state you reside in for brockerage funds etc and could be easily automated. They do import your brokerage tax forms correctly since 2019...that is the biggest help for me personally. I have had a couple years where they updated the software after April 15 (like in Mayor Aug) and I had to file amended returns because of it.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo tax is is great It was great and very informative also self support
Date published: 2022-04-08
Rated 4 out of 5 by from Good work turbo tax! I got it done, thanks to you help again this year.
Date published: 2022-04-08
Rated 5 out of 5 by from turbotax rocks he was amazing and very kind ! i barely had to do anything
Date published: 2022-04-08
Rated 4 out of 5 by from 2021 TT is not quite equal quality to prior yrs Generally a good product; I will use it again next year. However, this year I encountered several glitches in the interface and logic. For example, when entering my bank routing number for balance of tax due, I tried to follow a link explaining how to get the correct routing number for Bank of America, but the link was broken. Also, the review wanted me to describe the country in which foreign tax was earned on a form 1116 worksheet, though my return did not include a 1116 since I had claimed all foreign tax as a deduction and not a credit. I needed to delete the 1116 worksheet, but it was not possible since it didn't appear in form view.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2573