TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281589 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from my Professional, Mrs. LynnJ Mrs. LynnJ, what should I begin? When I was matched with my tax professional, LynnJ, I was a bit worried because we immediately ran into some very strange and very unusual technical difficulties;however Mrs. LynnJ, quickly showed her expertise and great experience by calm and easily walking me through the process. We even diverged from the conversation of taxes quiet a few times with casual/relaxed conversation. There were lots of laughs and we even discovered that Mrs. LynnJ had actually been to my state of MD. Mrs. LynnJ was my first experience working with a tax professional and if I could get a professional such as her every time I had to file taxes, I would never have to stress over taxes again. She made everything simple to explain and worked promptly and even on a SUNDAY - JUST FOR ME! I just cannot say enough about Mrs. LynnJ, whom I now refer to as my "adopted mom". I love you Mrs. LynnJ (mom) and thank you so much!
Date published: 2021-04-26
Rated 5 out of 5 by from Great Experience with TurboTax 2020 I had a great experience filing tax returns using TurboTax 2020.
Date published: 2021-04-26
Rated 5 out of 5 by from Great Job, Turbo Tax! Very explicit, thorough on all levels and user friendly.
Date published: 2021-04-26
Rated 1 out of 5 by from waste of money and time found out after i was mostly done with my return that it did not have the functionality to complete state taxes, but still got charged $50 to print and file it myself. won't bother with this product ever again. also lots of upselling and obscured pricing so probably never actually received the USAA discount. having a professional handle this would be the same price i think.
Date published: 2021-04-26
Rated 2 out of 5 by from Frustrating I thought I was DONE, but apparently my taxes hadn't been TRANSMITTED.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax is a great product Every time we use your product it is user friendly
Date published: 2021-04-26
Rated 4 out of 5 by from Turbo Tax Doesn't Apply The Discounts! I've used Turbo Tax for years! Every year the draw is a discount offered...no code needed. This time is was up to $15 off for Deluxe. I didn't get the discount and you pay before knowing if it was deducted at the end. I still like the product overall.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax is a Great Tax Filing Tool I have used Turbo Tax for a few years now and have had a great experience using this Income Tax filing tool.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbotax Business is great It helped my S Corp filing in the first 4 years of my company startup.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo tax was easy Loved the easy template. The process was fun and intuitive
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2573
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from my Professional, Mrs. LynnJ Mrs. LynnJ, what should I begin? When I was matched with my tax professional, LynnJ, I was a bit worried because we immediately ran into some very strange and very unusual technical difficulties;however Mrs. LynnJ, quickly showed her expertise and great experience by calm and easily walking me through the process. We even diverged from the conversation of taxes quiet a few times with casual/relaxed conversation. There were lots of laughs and we even discovered that Mrs. LynnJ had actually been to my state of MD. Mrs. LynnJ was my first experience working with a tax professional and if I could get a professional such as her every time I had to file taxes, I would never have to stress over taxes again. She made everything simple to explain and worked promptly and even on a SUNDAY - JUST FOR ME! I just cannot say enough about Mrs. LynnJ, whom I now refer to as my "adopted mom". I love you Mrs. LynnJ (mom) and thank you so much!
Date published: 2021-04-26
Rated 5 out of 5 by from Great Experience with TurboTax 2020 I had a great experience filing tax returns using TurboTax 2020.
Date published: 2021-04-26
Rated 5 out of 5 by from Great Job, Turbo Tax! Very explicit, thorough on all levels and user friendly.
Date published: 2021-04-26
Rated 1 out of 5 by from waste of money and time found out after i was mostly done with my return that it did not have the functionality to complete state taxes, but still got charged $50 to print and file it myself. won't bother with this product ever again. also lots of upselling and obscured pricing so probably never actually received the USAA discount. having a professional handle this would be the same price i think.
Date published: 2021-04-26
Rated 2 out of 5 by from Frustrating I thought I was DONE, but apparently my taxes hadn't been TRANSMITTED.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax is a great product Every time we use your product it is user friendly
Date published: 2021-04-26
Rated 4 out of 5 by from Turbo Tax Doesn't Apply The Discounts! I've used Turbo Tax for years! Every year the draw is a discount offered...no code needed. This time is was up to $15 off for Deluxe. I didn't get the discount and you pay before knowing if it was deducted at the end. I still like the product overall.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax is a Great Tax Filing Tool I have used Turbo Tax for a few years now and have had a great experience using this Income Tax filing tool.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbotax Business is great It helped my S Corp filing in the first 4 years of my company startup.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo tax was easy Loved the easy template. The process was fun and intuitive
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2573