TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Undisclosed Fees until Hours Wasted I was displeased to find out that an HSA account I didn't even use meant I was charged an additional $60 to 'upgrade to deluxe' file. I was then further displeased later when I found out that it costs an extra $50 to file a state return after you've been forced to upgrade to deluxe for the federal return. I was then even more displeased to only at the very end find that it costs an additional $40 to take these outrageous fees out of my return this year, when they were more than happy to take it out for free last year. Total: $150 not including sales tax. I've used Turbo Tax since 2017 and every year they add another surprise fee and raise the costs of previous fees. This is the last year I'll be using them, I'm not paying the $200 it will inevitably cost next year.
Date published: 2021-04-21
Rated 3 out of 5 by from Sooo slow The software is easy to use - once it finally opens!!
Date published: 2021-04-21
Rated 5 out of 5 by from Easy And Effective Turbo Tax is easy to use and offers plenty of info and tips to file accurately.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is awesome! The online version was up-to-date and on point. The download version was seriously lacking this year; the download version was a waste of money. TurboTax online got me more back tha HRBlock online (tried them both!)
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax - Easy, Quick and thorough Turbo Tax made filing so easy. Very thorough process that I could understand and feel confident it was done right!
Date published: 2021-04-21
Rated 5 out of 5 by from I love turbo tax!! I love how it gives you every step and makes it so easy and if you accidentally put something in wrong it will tell you.
Date published: 2021-04-21
Rated 5 out of 5 by from awesome awesome thank you for the amazing software and hlep.....
Date published: 2021-04-21
Rated 1 out of 5 by from Turbotax is no longer user friendly Turbo tax should let you edit tax forms directly instead of taking you through so many irrelevant questions. Not impressed.
Date published: 2021-04-21
Rated 5 out of 5 by from It is really a very good service TurboTax really makes life easier when filling out tax forms. Even with the difficulties of the language (English is not my native language), when I had any doubts I just look for it by clicking on the help button and I can solve it. When we moved to the USA we used a company to make our tax and they made a mess, we spent a lot of time reviewing everything and trying to understand what each thing was on the forms, with Turbo Tax everything was much easier.
Date published: 2021-04-21
Rated 5 out of 5 by from Long Time User Been using TurboTax since 2003 or even earlier. No brainer, just round up all the numbers to enter into those little boxes. Strongly recommended. After you do all the leg work then give to tax preparer, he/she will do exact same thing in TurboTax anyway, go figure.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2572
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Undisclosed Fees until Hours Wasted I was displeased to find out that an HSA account I didn't even use meant I was charged an additional $60 to 'upgrade to deluxe' file. I was then further displeased later when I found out that it costs an extra $50 to file a state return after you've been forced to upgrade to deluxe for the federal return. I was then even more displeased to only at the very end find that it costs an additional $40 to take these outrageous fees out of my return this year, when they were more than happy to take it out for free last year. Total: $150 not including sales tax. I've used Turbo Tax since 2017 and every year they add another surprise fee and raise the costs of previous fees. This is the last year I'll be using them, I'm not paying the $200 it will inevitably cost next year.
Date published: 2021-04-21
Rated 3 out of 5 by from Sooo slow The software is easy to use - once it finally opens!!
Date published: 2021-04-21
Rated 5 out of 5 by from Easy And Effective Turbo Tax is easy to use and offers plenty of info and tips to file accurately.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is awesome! The online version was up-to-date and on point. The download version was seriously lacking this year; the download version was a waste of money. TurboTax online got me more back tha HRBlock online (tried them both!)
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax - Easy, Quick and thorough Turbo Tax made filing so easy. Very thorough process that I could understand and feel confident it was done right!
Date published: 2021-04-21
Rated 5 out of 5 by from I love turbo tax!! I love how it gives you every step and makes it so easy and if you accidentally put something in wrong it will tell you.
Date published: 2021-04-21
Rated 5 out of 5 by from awesome awesome thank you for the amazing software and hlep.....
Date published: 2021-04-21
Rated 1 out of 5 by from Turbotax is no longer user friendly Turbo tax should let you edit tax forms directly instead of taking you through so many irrelevant questions. Not impressed.
Date published: 2021-04-21
Rated 5 out of 5 by from It is really a very good service TurboTax really makes life easier when filling out tax forms. Even with the difficulties of the language (English is not my native language), when I had any doubts I just look for it by clicking on the help button and I can solve it. When we moved to the USA we used a company to make our tax and they made a mess, we spent a lot of time reviewing everything and trying to understand what each thing was on the forms, with Turbo Tax everything was much easier.
Date published: 2021-04-21
Rated 5 out of 5 by from Long Time User Been using TurboTax since 2003 or even earlier. No brainer, just round up all the numbers to enter into those little boxes. Strongly recommended. After you do all the leg work then give to tax preparer, he/she will do exact same thing in TurboTax anyway, go figure.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2572