TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy File Turbo Tax really helped out making it a super simple process to get what I need ed to get done.
Date published: 2021-03-15
Rated 4 out of 5 by from $75.00 with Stand ded almost inevitable? So likely that I will be taking the standard deduction from now on, not sure I will stay with Turbo Tax for $75.00 when there are less expensive options. I tried to get a question answered in the TT community and couldn't. I would think I would have access to a TT person to get a question answered without a fee.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy to use Easy to use - embedded code explanations make the process easy
Date published: 2021-03-15
Rated 5 out of 5 by from Great Service It was easy to input the information and wasn't much of a hassle!
Date published: 2021-03-15
Rated 5 out of 5 by from Turbotax for 2020 We have been using Turbo Tax for years as it is a great product. We did not use the customer contact this year, but have in previous years. The information specialists were helpful and knowledgeable.
Date published: 2021-03-15
Rated 1 out of 5 by from UNABLE TO HELP WITH E FILE paid $25 to e file state , it did not go thru and no refund given
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is great! I have used TurboTax for a 4th year in a row now and it has been a great experience for me.
Date published: 2021-03-15
Rated 3 out of 5 by from CONFUSING I found the explanations confusing. It was basically easy to follow, but it left me doubting whether I'd done it correctly. I did not understand what type of pension type I have, although on the 1099-R, state tax withheld says EXEMPT, so I'm guessing my pension is not taxable by the state of PA
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is well organized and very easy to use N/A - This season I have not used the auditor help yet
Date published: 2021-03-15
Rated 5 out of 5 by from TurBoTax Veteran One of the smarter decision I have made to to begin with and remain with TurBo Tax for over 20 years.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 2569
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy File Turbo Tax really helped out making it a super simple process to get what I need ed to get done.
Date published: 2021-03-15
Rated 4 out of 5 by from $75.00 with Stand ded almost inevitable? So likely that I will be taking the standard deduction from now on, not sure I will stay with Turbo Tax for $75.00 when there are less expensive options. I tried to get a question answered in the TT community and couldn't. I would think I would have access to a TT person to get a question answered without a fee.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy to use Easy to use - embedded code explanations make the process easy
Date published: 2021-03-15
Rated 5 out of 5 by from Great Service It was easy to input the information and wasn't much of a hassle!
Date published: 2021-03-15
Rated 5 out of 5 by from Turbotax for 2020 We have been using Turbo Tax for years as it is a great product. We did not use the customer contact this year, but have in previous years. The information specialists were helpful and knowledgeable.
Date published: 2021-03-15
Rated 1 out of 5 by from UNABLE TO HELP WITH E FILE paid $25 to e file state , it did not go thru and no refund given
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is great! I have used TurboTax for a 4th year in a row now and it has been a great experience for me.
Date published: 2021-03-15
Rated 3 out of 5 by from CONFUSING I found the explanations confusing. It was basically easy to follow, but it left me doubting whether I'd done it correctly. I did not understand what type of pension type I have, although on the 1099-R, state tax withheld says EXEMPT, so I'm guessing my pension is not taxable by the state of PA
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is well organized and very easy to use N/A - This season I have not used the auditor help yet
Date published: 2021-03-15
Rated 5 out of 5 by from TurBoTax Veteran One of the smarter decision I have made to to begin with and remain with TurBo Tax for over 20 years.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 2569