TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Taxes Simplified! Was very easy to follow step by step format. Excellent format.
Date published: 2023-04-16
Rated 5 out of 5 by from The new Turbo Tax is easier than in the past The process took longer than expected, but in the long run it was easier than in the past.
Date published: 2023-04-16
Rated 5 out of 5 by from Quick and Easy I've used Turbo Tax for years. It's quick and easy to use. If you need help you can talk to someone that can answer your questions.
Date published: 2023-04-16
Rated 5 out of 5 by from Good It was very helpful to fill the taxes. I would recommend this.
Date published: 2023-04-16
Rated 5 out of 5 by from Great service and easy to use They have all the answers to the tricky questions.
Date published: 2023-04-16
Rated 5 out of 5 by from Very helpful and easy to use Guided me through all the steps very easily. Plan on using it again next year.
Date published: 2023-04-16
Rated 3 out of 5 by from still confusing the explanation of things are not clear and some letter abbreviations are not explained so you don't really know what they are asking for. 2 years in a row we have gotten letters telling us we are getting less of a refund and they gave no explanation as to why or what was wrong.
Date published: 2023-04-16
Rated 2 out of 5 by from turbo tax is quick Turbo tax is quick and fairly easy. They did insist that I upgrade at one point to move forward however I didn't have to use a live Expert or really didn't see the reason why.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Speed I will tell all my friends this is a nice program that i used to do my taxes
Date published: 2023-04-16
Rated 5 out of 5 by from Hot a bit of a snafu this time Completed both returns but needed to mail Fed return because of an error that couldn't be "fixed" yet was unable to e-file state return if I was not e-filling federal return. And the biggest problem is my state will only accept e-file returns when using turbo tax software. 5 star rating because TurboTax customer service was excellent!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2568
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes Simplified! Was very easy to follow step by step format. Excellent format.
Date published: 2023-04-16
Rated 5 out of 5 by from The new Turbo Tax is easier than in the past The process took longer than expected, but in the long run it was easier than in the past.
Date published: 2023-04-16
Rated 5 out of 5 by from Quick and Easy I've used Turbo Tax for years. It's quick and easy to use. If you need help you can talk to someone that can answer your questions.
Date published: 2023-04-16
Rated 5 out of 5 by from Good It was very helpful to fill the taxes. I would recommend this.
Date published: 2023-04-16
Rated 5 out of 5 by from Great service and easy to use They have all the answers to the tricky questions.
Date published: 2023-04-16
Rated 5 out of 5 by from Very helpful and easy to use Guided me through all the steps very easily. Plan on using it again next year.
Date published: 2023-04-16
Rated 3 out of 5 by from still confusing the explanation of things are not clear and some letter abbreviations are not explained so you don't really know what they are asking for. 2 years in a row we have gotten letters telling us we are getting less of a refund and they gave no explanation as to why or what was wrong.
Date published: 2023-04-16
Rated 2 out of 5 by from turbo tax is quick Turbo tax is quick and fairly easy. They did insist that I upgrade at one point to move forward however I didn't have to use a live Expert or really didn't see the reason why.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Speed I will tell all my friends this is a nice program that i used to do my taxes
Date published: 2023-04-16
Rated 5 out of 5 by from Hot a bit of a snafu this time Completed both returns but needed to mail Fed return because of an error that couldn't be "fixed" yet was unable to e-file state return if I was not e-filling federal return. And the biggest problem is my state will only accept e-file returns when using turbo tax software. 5 star rating because TurboTax customer service was excellent!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2568