TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from My TurboTax 2020 Experience Been using TTax for 15 years for Fed & State. It feels so good to hit that file button! TTax, you have a glitch in the Foreign Tax Credit section: I receive div from two foreign countries in my brokerage account, but when I had to enter data for the second, TTax didn't show my brokerage account. I had to enter the data on the Form 1116 worksheet. Be happy to provide details. Also, I had income from the SPDR Gold Trust, and it wasn't easy to find the data entry for "Collectibles".
Date published: 2021-04-20
Rated 5 out of 5 by from Easy to use and fast!!! Turbo Tax is easy to use and to understand. highly recommended.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is Awesome I had a nice time with turbo tax. It was a great experience!
Date published: 2021-04-20
Rated 5 out of 5 by from Great Super awesome spectacular! I was so happy to finally get my taxes done since I’m an idiot with tax jargon. Athena was very kind and patient with my intellectual disability. Would recommend TurboTax to anyone.
Date published: 2021-04-20
Rated 5 out of 5 by from Awesome Great service he did a great job .................
Date published: 2021-04-20
Rated 5 out of 5 by from I like Turbotax Turbotax is easy to use - only had one problem when it didn't insert a number from the previous year and I had to find and manually insert it - I like that it does remember information from previous years and gives me comparative data at the end.
Date published: 2021-04-20
Rated 5 out of 5 by from Fast and Easy!!! Step by step questions make it easy to use. Filled my returns in less than 45 min!
Date published: 2021-04-20
Rated 5 out of 5 by from Bryan at Turbo Tax was oustanding!!!! Bryan was an Oustanding help. He answered all my questions and help me to get the best refund. KUDOS for BRYAN!!!!!
Date published: 2021-04-20
Rated 5 out of 5 by from awesome fast easy no problems very helpful with questions thank you
Date published: 2021-04-20
Rated 2 out of 5 by from They forgot about me I usually file early, but this year decided to go full service since I had some extra complications. I was told to wait for my tax expert to contact me, and never got a call. After a month I tried to downgrade but all the options were missing. I called tech support and was told there was nothing they could do, I should create a new account. I called back because I knew that couldn't be right, and on my third call (first during regular hours) I got a tech that worked with me over an hour to resolve the issue and get me unstuck. For my trouble they gave me half off. My second expert was amazing and handled everything quickly and accurately once the documents I had got uploaded clearly. It was a fairly simple process and since I was already at the maximum service level, I was not plagued by offers to upgrade my service at every turn this year. The expert was a little pricey, but worth it this time around, and definitely knew everything to handle my tax situation. In summary: Full service is pricey, but worthwhile if you need it. After hours tech support is terrible, call during business hours for help.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 2565
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from My TurboTax 2020 Experience Been using TTax for 15 years for Fed & State. It feels so good to hit that file button! TTax, you have a glitch in the Foreign Tax Credit section: I receive div from two foreign countries in my brokerage account, but when I had to enter data for the second, TTax didn't show my brokerage account. I had to enter the data on the Form 1116 worksheet. Be happy to provide details. Also, I had income from the SPDR Gold Trust, and it wasn't easy to find the data entry for "Collectibles".
Date published: 2021-04-20
Rated 5 out of 5 by from Easy to use and fast!!! Turbo Tax is easy to use and to understand. highly recommended.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is Awesome I had a nice time with turbo tax. It was a great experience!
Date published: 2021-04-20
Rated 5 out of 5 by from Great Super awesome spectacular! I was so happy to finally get my taxes done since I’m an idiot with tax jargon. Athena was very kind and patient with my intellectual disability. Would recommend TurboTax to anyone.
Date published: 2021-04-20
Rated 5 out of 5 by from Awesome Great service he did a great job .................
Date published: 2021-04-20
Rated 5 out of 5 by from I like Turbotax Turbotax is easy to use - only had one problem when it didn't insert a number from the previous year and I had to find and manually insert it - I like that it does remember information from previous years and gives me comparative data at the end.
Date published: 2021-04-20
Rated 5 out of 5 by from Fast and Easy!!! Step by step questions make it easy to use. Filled my returns in less than 45 min!
Date published: 2021-04-20
Rated 5 out of 5 by from Bryan at Turbo Tax was oustanding!!!! Bryan was an Oustanding help. He answered all my questions and help me to get the best refund. KUDOS for BRYAN!!!!!
Date published: 2021-04-20
Rated 5 out of 5 by from awesome fast easy no problems very helpful with questions thank you
Date published: 2021-04-20
Rated 2 out of 5 by from They forgot about me I usually file early, but this year decided to go full service since I had some extra complications. I was told to wait for my tax expert to contact me, and never got a call. After a month I tried to downgrade but all the options were missing. I called tech support and was told there was nothing they could do, I should create a new account. I called back because I knew that couldn't be right, and on my third call (first during regular hours) I got a tech that worked with me over an hour to resolve the issue and get me unstuck. For my trouble they gave me half off. My second expert was amazing and handled everything quickly and accurately once the documents I had got uploaded clearly. It was a fairly simple process and since I was already at the maximum service level, I was not plagued by offers to upgrade my service at every turn this year. The expert was a little pricey, but worth it this time around, and definitely knew everything to handle my tax situation. In summary: Full service is pricey, but worthwhile if you need it. After hours tech support is terrible, call during business hours for help.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 2565