TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Good if you don't have time to entry your data My wife and I have four W2s and I didn't want to enter all that data in TT. I wanted to try the live full service expecting a strategy to reduce tax payments but got the feeling that the experts just enter your info for you. If you have a question, they answer. But nothing proactively is done to help you with your tax situation.
Date published: 2022-04-08
Rated 5 out of 5 by from Awesome Experience Filing was easy and helped me navigate the several jobs I had to submit W-2s for. I appreciated the help from the Live Tax agent as well!
Date published: 2022-04-08
Rated 5 out of 5 by from I continue to rely on Turbo Tax Have used Turbo Tax to file our tax returns for the past 10 years. They make it quite easy to do.
Date published: 2022-04-08
Rated 1 out of 5 by from Terrible I had to spend two days and spend three hours on the phone to finally get my completed form filed!
Date published: 2022-04-08
Rated 5 out of 5 by from TURBO TAX IS RELIABLE CRISTINE AND ESTHER WERE FRIENDLY AND PROFESIONAL. I AM SASTIFIED WITH THEIR CONTACT
Date published: 2022-04-08
Rated 3 out of 5 by from You guys helped with getting me all the diductions It was alright I was satisfied with all the questions they helped make it easier.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax Deluxe 2021 Great program for doing tax. Program walks you through everything.
Date published: 2022-04-08
Rated 5 out of 5 by from Always an easy Tax Day with Turbo Tax Very easy to use and steps you right through doing your taxes.
Date published: 2022-04-08
Rated 1 out of 5 by from Lazy "Experts" Cause Uncertainty in FIling I felt like I had to prepare my taxes by my self even though I paid TurboTax for an Expert to handle my taxes on their own. I have rental property so I came to someone for help. THeir expert still wanted me to present all the information for the schedule E and continued to ask for documents I had already provided. She worked at strange hours as well so I was filing taxes into 9pm and 10pm 10 days before they were due after I started with TurboTax 3 weeks prior. Just a very frustrating experience overall and I would not recommend it to anyone to use the Expert function. Just go to someone else like I will be doing next year.
Date published: 2022-04-08
Rated 1 out of 5 by from Poor, poor The software walks you through every thing but fails miserably on e-filing. Then when you try to resolve it by logging on to your account that fails, the reset fails, calling to reset fails.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2563
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good if you don't have time to entry your data My wife and I have four W2s and I didn't want to enter all that data in TT. I wanted to try the live full service expecting a strategy to reduce tax payments but got the feeling that the experts just enter your info for you. If you have a question, they answer. But nothing proactively is done to help you with your tax situation.
Date published: 2022-04-08
Rated 5 out of 5 by from Awesome Experience Filing was easy and helped me navigate the several jobs I had to submit W-2s for. I appreciated the help from the Live Tax agent as well!
Date published: 2022-04-08
Rated 5 out of 5 by from I continue to rely on Turbo Tax Have used Turbo Tax to file our tax returns for the past 10 years. They make it quite easy to do.
Date published: 2022-04-08
Rated 1 out of 5 by from Terrible I had to spend two days and spend three hours on the phone to finally get my completed form filed!
Date published: 2022-04-08
Rated 5 out of 5 by from TURBO TAX IS RELIABLE CRISTINE AND ESTHER WERE FRIENDLY AND PROFESIONAL. I AM SASTIFIED WITH THEIR CONTACT
Date published: 2022-04-08
Rated 3 out of 5 by from You guys helped with getting me all the diductions It was alright I was satisfied with all the questions they helped make it easier.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax Deluxe 2021 Great program for doing tax. Program walks you through everything.
Date published: 2022-04-08
Rated 5 out of 5 by from Always an easy Tax Day with Turbo Tax Very easy to use and steps you right through doing your taxes.
Date published: 2022-04-08
Rated 1 out of 5 by from Lazy "Experts" Cause Uncertainty in FIling I felt like I had to prepare my taxes by my self even though I paid TurboTax for an Expert to handle my taxes on their own. I have rental property so I came to someone for help. THeir expert still wanted me to present all the information for the schedule E and continued to ask for documents I had already provided. She worked at strange hours as well so I was filing taxes into 9pm and 10pm 10 days before they were due after I started with TurboTax 3 weeks prior. Just a very frustrating experience overall and I would not recommend it to anyone to use the Expert function. Just go to someone else like I will be doing next year.
Date published: 2022-04-08
Rated 1 out of 5 by from Poor, poor The software walks you through every thing but fails miserably on e-filing. Then when you try to resolve it by logging on to your account that fails, the reset fails, calling to reset fails.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2563