TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Just Wow I filed and had to upgrade so I’m upset that got charged
Date published: 2023-04-15
Rated 5 out of 5 by from I just love turbo tax I like to use turbo tax it helps me to do my taxes and goes with me step by step
Date published: 2023-04-15
Rated 5 out of 5 by from Rachel is awesome and professional! Rachel was awesome! She was very respectful and kind. Great customer service! She also educated me well on my taxes! We had a really good conversation!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is fast and easy to use!!! TurboTax uses a step-by-step process that makes it easy to use. It was also very quick to file.
Date published: 2023-04-15
Rated 4 out of 5 by from turbo tax it was fairly simple to do the return and have it double checked
Date published: 2023-04-15
Rated 4 out of 5 by from We can upload forms, why not licenses? We should get a credit from TurboTax to help pay for our divorce after doing the taxes together. We can upload forms, why not licenses?
Date published: 2023-04-15
Rated 5 out of 5 by from Great Tax site! Turbo Tax is very simple. If you have all your tax papers it's not too complicated. Turbo Tax makes it very user friendly. I would definitely recommend it to others.
Date published: 2023-04-15
Rated 4 out of 5 by from Great but No Initial Autosave, so Save I learn this year, after no problems for four years that until you save the tax file there is no autosave. This makes sense but I assumed TurboTax autosave when you started entering information. When I asked if I wanted to save since I was not finished I said no. I did not want to save a file until I was done. I know it does not make sense but maybe it will save others from losing "nitty-gritty" entered information. With Premier Desktop I had phone access to a TurboTax Advisor, Kathy, with 25 years' experience. Kathy was very thorough and went the extra mile to answer my question.
Date published: 2023-04-15
Rated 5 out of 5 by from TURBO TAX ROCKS! This year, I needed to have a TT Rep call two times. Both reps were professional, knowledgable, and very helpful.
Date published: 2023-04-15
Rated 3 out of 5 by from go turbo it was what it was which is exactly as one would expect
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2558
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Just Wow I filed and had to upgrade so I’m upset that got charged
Date published: 2023-04-15
Rated 5 out of 5 by from I just love turbo tax I like to use turbo tax it helps me to do my taxes and goes with me step by step
Date published: 2023-04-15
Rated 5 out of 5 by from Rachel is awesome and professional! Rachel was awesome! She was very respectful and kind. Great customer service! She also educated me well on my taxes! We had a really good conversation!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is fast and easy to use!!! TurboTax uses a step-by-step process that makes it easy to use. It was also very quick to file.
Date published: 2023-04-15
Rated 4 out of 5 by from turbo tax it was fairly simple to do the return and have it double checked
Date published: 2023-04-15
Rated 4 out of 5 by from We can upload forms, why not licenses? We should get a credit from TurboTax to help pay for our divorce after doing the taxes together. We can upload forms, why not licenses?
Date published: 2023-04-15
Rated 5 out of 5 by from Great Tax site! Turbo Tax is very simple. If you have all your tax papers it's not too complicated. Turbo Tax makes it very user friendly. I would definitely recommend it to others.
Date published: 2023-04-15
Rated 4 out of 5 by from Great but No Initial Autosave, so Save I learn this year, after no problems for four years that until you save the tax file there is no autosave. This makes sense but I assumed TurboTax autosave when you started entering information. When I asked if I wanted to save since I was not finished I said no. I did not want to save a file until I was done. I know it does not make sense but maybe it will save others from losing "nitty-gritty" entered information. With Premier Desktop I had phone access to a TurboTax Advisor, Kathy, with 25 years' experience. Kathy was very thorough and went the extra mile to answer my question.
Date published: 2023-04-15
Rated 5 out of 5 by from TURBO TAX ROCKS! This year, I needed to have a TT Rep call two times. Both reps were professional, knowledgable, and very helpful.
Date published: 2023-04-15
Rated 3 out of 5 by from go turbo it was what it was which is exactly as one would expect
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2558