TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from easy to file Fedral and State it was easy to file both fedral and state but i took 1 star out because i couldnt find an easy way to switch from Premier to Deluxe , they had me to clear and start over also i didnt have any investment or retirement plan, even my filing was standard, but they kept pushing Premier and it wasnt needed.
Date published: 2021-04-26
Rated 1 out of 5 by from TurboTax is so buggy it wasted hours of my time Intuit really messed up the pop up windows at critical portions of the program - activation and e-filing returns . It is impossible to proceed unless you are on a specific monitor set to specific low-resolution settings - you can't click buttons, see the appropriate text, or enter your activation code. If I wanted to spend this much time filing taxes I would have done it myself. I probably will next year - less of a headache than debugging software for hours.
Date published: 2021-04-26
Rated 5 out of 5 by from TurboTax is very accurate program with all details Use TurboTax during more than 7 years, this program updated all news and laws.
Date published: 2021-04-26
Rated 5 out of 5 by from Fast and Efficient, but accurate Great streamlined process. Able to upload documents, get reviewed by tax experts, and submit without many roadblocks.
Date published: 2021-04-26
Rated 5 out of 5 by from Easy to use step by step I was able to file taxes on my own with the step by step instructions given
Date published: 2021-04-26
Rated 5 out of 5 by from This Is The Amazon of Tax Prep The process is extremely simple and any questions are answered by an expert which gives you great peace of mind. I've never felt so secure and relieved while filing my taxes. I feel like I can do everyone's taxes now! Too easy!
Date published: 2021-04-26
Rated 4 out of 5 by from TurboTax is great, but I can't e-file I am little disappointed as when I e-file my Federal tax, it was rejected repeatedly due to the problem of AGI does not match. I tried using exact value from my record, the value shown in the IRS transcript, and 0, none of these worked. Eventually, I have to file it by mail.
Date published: 2021-04-26
Rated 5 out of 5 by from Awesome product Awesome tax preparation software. Nothing beats Turbo Tax.
Date published: 2021-04-26
Rated 5 out of 5 by from 2020 TurboTax Home and Office is AWESOME!! As always, the step by step walk through is fantastic and easy to follow. The explanations this year are easier to understand. Lots of changes to some of my tax situations and TurboTax is all over it. Thank you!
Date published: 2021-04-26
Rated 1 out of 5 by from Very disappointed I've been a long time satisfied user of TurboTax and never had any serious issues until this year. I've traded various financial instruments (stocks, options, ETFs/ETNs) all my life. In 2020 I switched to day trading full time and had several thousand transactions in the year. I discovered the hard way that TT doesn't like to import more than 3000 transaction from my financial institutions. No problem. I can summarize all my trades and provide a summary in TT. Well, good luck if your aggregate cost basis reaches or exceeds $10M. TT doesn't support any value over $9,999,999.99. I found out that there are many others in the same boat as me when I looked through the TT support site and realized that TT doesn't offer any fixes. As a former IT person and software developer, I know it can't be too difficult to provide more digits in the number fields. Why TT is resisting making this change is beyond me. And before you dismiss this as a fringe case, let me tell you that I am not a multi-millionaire with a 7-8 digit trading account (I wish). Far from it. If you take frequent trades, as day traders do, you may be trading in and out of the same position multiple times. So if you were to trade a $5000 position 5 times a day, that gives you an aggregate cost basis of $25K. If you do this 200 days a year, then you have 200x25K in cost basis. You can see that the numbers can add up very quickly even in a small account. The fact that TT doesn't support numbers over $10M is a huge limitation and short sighted.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2551
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from easy to file Fedral and State it was easy to file both fedral and state but i took 1 star out because i couldnt find an easy way to switch from Premier to Deluxe , they had me to clear and start over also i didnt have any investment or retirement plan, even my filing was standard, but they kept pushing Premier and it wasnt needed.
Date published: 2021-04-26
Rated 1 out of 5 by from TurboTax is so buggy it wasted hours of my time Intuit really messed up the pop up windows at critical portions of the program - activation and e-filing returns . It is impossible to proceed unless you are on a specific monitor set to specific low-resolution settings - you can't click buttons, see the appropriate text, or enter your activation code. If I wanted to spend this much time filing taxes I would have done it myself. I probably will next year - less of a headache than debugging software for hours.
Date published: 2021-04-26
Rated 5 out of 5 by from TurboTax is very accurate program with all details Use TurboTax during more than 7 years, this program updated all news and laws.
Date published: 2021-04-26
Rated 5 out of 5 by from Fast and Efficient, but accurate Great streamlined process. Able to upload documents, get reviewed by tax experts, and submit without many roadblocks.
Date published: 2021-04-26
Rated 5 out of 5 by from Easy to use step by step I was able to file taxes on my own with the step by step instructions given
Date published: 2021-04-26
Rated 5 out of 5 by from This Is The Amazon of Tax Prep The process is extremely simple and any questions are answered by an expert which gives you great peace of mind. I've never felt so secure and relieved while filing my taxes. I feel like I can do everyone's taxes now! Too easy!
Date published: 2021-04-26
Rated 4 out of 5 by from TurboTax is great, but I can't e-file I am little disappointed as when I e-file my Federal tax, it was rejected repeatedly due to the problem of AGI does not match. I tried using exact value from my record, the value shown in the IRS transcript, and 0, none of these worked. Eventually, I have to file it by mail.
Date published: 2021-04-26
Rated 5 out of 5 by from Awesome product Awesome tax preparation software. Nothing beats Turbo Tax.
Date published: 2021-04-26
Rated 5 out of 5 by from 2020 TurboTax Home and Office is AWESOME!! As always, the step by step walk through is fantastic and easy to follow. The explanations this year are easier to understand. Lots of changes to some of my tax situations and TurboTax is all over it. Thank you!
Date published: 2021-04-26
Rated 1 out of 5 by from Very disappointed I've been a long time satisfied user of TurboTax and never had any serious issues until this year. I've traded various financial instruments (stocks, options, ETFs/ETNs) all my life. In 2020 I switched to day trading full time and had several thousand transactions in the year. I discovered the hard way that TT doesn't like to import more than 3000 transaction from my financial institutions. No problem. I can summarize all my trades and provide a summary in TT. Well, good luck if your aggregate cost basis reaches or exceeds $10M. TT doesn't support any value over $9,999,999.99. I found out that there are many others in the same boat as me when I looked through the TT support site and realized that TT doesn't offer any fixes. As a former IT person and software developer, I know it can't be too difficult to provide more digits in the number fields. Why TT is resisting making this change is beyond me. And before you dismiss this as a fringe case, let me tell you that I am not a multi-millionaire with a 7-8 digit trading account (I wish). Far from it. If you take frequent trades, as day traders do, you may be trading in and out of the same position multiple times. So if you were to trade a $5000 position 5 times a day, that gives you an aggregate cost basis of $25K. If you do this 200 days a year, then you have 200x25K in cost basis. You can see that the numbers can add up very quickly even in a small account. The fact that TT doesn't support numbers over $10M is a huge limitation and short sighted.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2551