TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Best Tax Team Out There I've been using TurboTax since 2015. I don't think i'll ever use another company for my taxes.
Date published: 2021-04-21
Rated 1 out of 5 by from Bad experience this year with Turbo Tax I file with Turbo Tax every year. Next year I am considering another software because I was unable to E file because of a IRS rejection. There was a issue with my AGI. I submitted the correct AGI and PIN the first time but was rejected several times. I am requesting $25.00 refund because I was not able to E file.
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax is great turbo tax helps make filing easy. I use it every year
Date published: 2021-04-21
Rated 3 out of 5 by from I like Turbo tax It was ok to file with Turbo tax . I hope there will be more options in the columns to work with in future.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is awesome Filing my taxes was a breeze. TurboTax made filing my taxes super easy and convenient.
Date published: 2021-04-21
Rated 5 out of 5 by from Fast and easy been using TT for 8 years and it is simple, easy and fast and accurate.
Date published: 2021-04-21
Rated 5 out of 5 by from turbo tax is awesome its easy and great to use i would tell everyone that i know is to
Date published: 2021-04-21
Rated 3 out of 5 by from Got the job done. For some reason I expected a little more. I thought it would be a bit more user friendly and have more information if I had questions. To me some areas did have enough extra information with just one click but others were lacking. While I realize that sometimes there are many variables to one's situation, it just seemed like it wasn't designed to thoroughly educate users in matters that are a bit more complex than the average user's. For someone that isn't very knowledgeable in tax matters beyond the simple stuff it can get a bit tedious and time consuming sifting through answers to questions. The speak to a live person didn't exactly jump out at me, but even if it had I don't know that I would've wanted to try to explain my situation and my questions. TOO MANY times there were references to vocabulary, forms, rules, exceptions, etc.. that seemed like it was written with the assumption the user would know what it meant or what it was referring to. Also, when I went to forms (instead of step-by-step) it appeared that there were answers I gave that were not even entered in worksheets. Also while looking at forms view, I noticed that it had entered my filing status as "SINGLE" even though I NEVER ONCE said I was single, in fact I selected married filing jointly. So, overall I just wish it would've been more user friendly (and probably more accurate when transferring data from the answers provided by users!)
Date published: 2021-04-21
Rated 5 out of 5 by from Great Experience Great. Love they let you still mail your check for return
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax Easy to do alone. Lots of additional fees now-a-days.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2551
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Best Tax Team Out There I've been using TurboTax since 2015. I don't think i'll ever use another company for my taxes.
Date published: 2021-04-21
Rated 1 out of 5 by from Bad experience this year with Turbo Tax I file with Turbo Tax every year. Next year I am considering another software because I was unable to E file because of a IRS rejection. There was a issue with my AGI. I submitted the correct AGI and PIN the first time but was rejected several times. I am requesting $25.00 refund because I was not able to E file.
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax is great turbo tax helps make filing easy. I use it every year
Date published: 2021-04-21
Rated 3 out of 5 by from I like Turbo tax It was ok to file with Turbo tax . I hope there will be more options in the columns to work with in future.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is awesome Filing my taxes was a breeze. TurboTax made filing my taxes super easy and convenient.
Date published: 2021-04-21
Rated 5 out of 5 by from Fast and easy been using TT for 8 years and it is simple, easy and fast and accurate.
Date published: 2021-04-21
Rated 5 out of 5 by from turbo tax is awesome its easy and great to use i would tell everyone that i know is to
Date published: 2021-04-21
Rated 3 out of 5 by from Got the job done. For some reason I expected a little more. I thought it would be a bit more user friendly and have more information if I had questions. To me some areas did have enough extra information with just one click but others were lacking. While I realize that sometimes there are many variables to one's situation, it just seemed like it wasn't designed to thoroughly educate users in matters that are a bit more complex than the average user's. For someone that isn't very knowledgeable in tax matters beyond the simple stuff it can get a bit tedious and time consuming sifting through answers to questions. The speak to a live person didn't exactly jump out at me, but even if it had I don't know that I would've wanted to try to explain my situation and my questions. TOO MANY times there were references to vocabulary, forms, rules, exceptions, etc.. that seemed like it was written with the assumption the user would know what it meant or what it was referring to. Also, when I went to forms (instead of step-by-step) it appeared that there were answers I gave that were not even entered in worksheets. Also while looking at forms view, I noticed that it had entered my filing status as "SINGLE" even though I NEVER ONCE said I was single, in fact I selected married filing jointly. So, overall I just wish it would've been more user friendly (and probably more accurate when transferring data from the answers provided by users!)
Date published: 2021-04-21
Rated 5 out of 5 by from Great Experience Great. Love they let you still mail your check for return
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax Easy to do alone. Lots of additional fees now-a-days.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2551