TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Overprice 360 bucks to get a 2400 return? When I did most the work they just checked my stocks so I didn't have to to each trade. I uploaded everything which is 90% of the work.
Date published: 2021-03-25
Rated 4 out of 5 by from Turbo Tax is imminent I received an alert when my taxes were rejected for 2019 years return numbers weren't right, I am confident more now about turbo tax and will continue to file under this software, Thanks Turbo Tax
Date published: 2021-03-25
Rated 5 out of 5 by from Made my life easier I hate doing taxes, so if I can have someone do them and I don't have to leave the house. Perfect, especially with the world right now. Tony made everything easy, so I thank him for that!
Date published: 2021-03-25
Rated 4 out of 5 by from Good It was ok, some things were a little confusing but made it through it. I've used it for years, this was the hardest year.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax is great! Turbo tax is so easy to understand and use! It took 15 minutes.
Date published: 2021-03-25
Rated 5 out of 5 by from Decade long Turbotax user For the first time ever I had someone else prepare my taxes. And for the first time in a very long time I am getting a refund from both federal and state. Turbotax live was an amazing experience. Joseline was great and very easy to work with. I uploaded my documents and she worked her magic. We spoke a couple of times on the phone and she had video so I could see who I was actually speaking with. The messaging system made it easy to ask or answer quick questions. I went from my preliminary look of owing thousands of dollars to getting a refund all the way around. I will use this service again next year. It was not that much more than I regularly pay.
Date published: 2021-03-25
Rated 4 out of 5 by from Needs more built-in help Turbo Tax does a great job walking you through the process of entering information and going through all necessary and possible entries. However, the provided information/help via the links need more information and clarification built into the desktop program. Although I read through the links where I needed help, I still had to Google search and read at least 2 different posts to fully understand the nuances of how I needed to enter information, what I could/could not do. The built-in Search function was inconsistent and very limited.
Date published: 2021-03-25
Rated 5 out of 5 by from turbo tax is awesome really understandable instructions on filing. quick and easy
Date published: 2021-03-25
Rated 3 out of 5 by from could have been more precise on what you/we are do I wasnt informed that my paperwork wasnt complete nor that i wasnt finished & that I still had paperwork to do & that put me back over a week on getting my taxes filed!!! NOT HAPPY WITH THAT AT ALL!!!
Date published: 2021-03-25
Rated 5 out of 5 by from Love turbo taz Best experience ever. Will never use another tax preparation again
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 2549
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Overprice 360 bucks to get a 2400 return? When I did most the work they just checked my stocks so I didn't have to to each trade. I uploaded everything which is 90% of the work.
Date published: 2021-03-25
Rated 4 out of 5 by from Turbo Tax is imminent I received an alert when my taxes were rejected for 2019 years return numbers weren't right, I am confident more now about turbo tax and will continue to file under this software, Thanks Turbo Tax
Date published: 2021-03-25
Rated 5 out of 5 by from Made my life easier I hate doing taxes, so if I can have someone do them and I don't have to leave the house. Perfect, especially with the world right now. Tony made everything easy, so I thank him for that!
Date published: 2021-03-25
Rated 4 out of 5 by from Good It was ok, some things were a little confusing but made it through it. I've used it for years, this was the hardest year.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax is great! Turbo tax is so easy to understand and use! It took 15 minutes.
Date published: 2021-03-25
Rated 5 out of 5 by from Decade long Turbotax user For the first time ever I had someone else prepare my taxes. And for the first time in a very long time I am getting a refund from both federal and state. Turbotax live was an amazing experience. Joseline was great and very easy to work with. I uploaded my documents and she worked her magic. We spoke a couple of times on the phone and she had video so I could see who I was actually speaking with. The messaging system made it easy to ask or answer quick questions. I went from my preliminary look of owing thousands of dollars to getting a refund all the way around. I will use this service again next year. It was not that much more than I regularly pay.
Date published: 2021-03-25
Rated 4 out of 5 by from Needs more built-in help Turbo Tax does a great job walking you through the process of entering information and going through all necessary and possible entries. However, the provided information/help via the links need more information and clarification built into the desktop program. Although I read through the links where I needed help, I still had to Google search and read at least 2 different posts to fully understand the nuances of how I needed to enter information, what I could/could not do. The built-in Search function was inconsistent and very limited.
Date published: 2021-03-25
Rated 5 out of 5 by from turbo tax is awesome really understandable instructions on filing. quick and easy
Date published: 2021-03-25
Rated 3 out of 5 by from could have been more precise on what you/we are do I wasnt informed that my paperwork wasnt complete nor that i wasnt finished & that I still had paperwork to do & that put me back over a week on getting my taxes filed!!! NOT HAPPY WITH THAT AT ALL!!!
Date published: 2021-03-25
Rated 5 out of 5 by from Love turbo taz Best experience ever. Will never use another tax preparation again
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 2549