TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from I always use turbo tax! I love using turbo tax! Its super easy to use an understand!
Date published: 2023-01-22
Rated 3 out of 5 by from Little expensive but easy to do it yourself Easy to do yourself but a little expensive charge like everything else though has went up . Makes it hard when no kids and not getting that much back
Date published: 2023-01-22
Rated 5 out of 5 by from Use it every year Every year that I've filed taxes I've used TurboTax and it's always been easy. I've never felt intimidated by filing my taxes because of TurboTax. :)
Date published: 2023-01-22
Rated 1 out of 5 by from Tax return 2022 with TurboTax I noticed that Turbo Tax will charge you a fee if I select not to share my personal information with their partners, I feel that this is a bad business practice as we already have so many issue with personal information being hacked and to see TurboTax charge you instead of giving you the option to automatically deduct their fee is very disappointing. It shows that their priority is to engage with third party companies which they will benefit from and make a profit from my personal information being shared. Very disappointed in the particular method of doing business from TurboTax.
Date published: 2023-01-22
Rated 5 out of 5 by from Expert missed I entered my question, stepped away due to the fact your website said 9 mins of waiting time. While I was away, an expert came onto to chat, said hello without answering my question entered into the chat, and left. I couldn't get back onto the chat to have my question answered. I paid $50 extra for a deluxe with no expert answered.
Date published: 2023-01-22
Rated 5 out of 5 by from So easy and every possible question asked. We love using Turbo Tax each year. Neer leaves questions of if we did it correctly.
Date published: 2023-01-22
Rated 5 out of 5 by from Takes the stress away! The turbotax system is so easy to navigate and understand. It makes the process of filing taxes stress-free and easy! Thank you turbotax!
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo Tax - Easy to use This program has become more and more easy to use over the years. I have used Turbo Tax for 10+ years now and this year's filing was simply amazing.
Date published: 2023-01-22
Rated 5 out of 5 by from Britts Taxes Amazing!!!! Another great year with TurboTax and never let down!!
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo is great I've been using turbos taxes for easy super easy and fast
Date published: 2023-01-22
All TurboTax® Offerings Reviews - Page 2546
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I always use turbo tax! I love using turbo tax! Its super easy to use an understand!
Date published: 2023-01-22
Rated 3 out of 5 by from Little expensive but easy to do it yourself Easy to do yourself but a little expensive charge like everything else though has went up . Makes it hard when no kids and not getting that much back
Date published: 2023-01-22
Rated 5 out of 5 by from Use it every year Every year that I've filed taxes I've used TurboTax and it's always been easy. I've never felt intimidated by filing my taxes because of TurboTax. :)
Date published: 2023-01-22
Rated 1 out of 5 by from Tax return 2022 with TurboTax I noticed that Turbo Tax will charge you a fee if I select not to share my personal information with their partners, I feel that this is a bad business practice as we already have so many issue with personal information being hacked and to see TurboTax charge you instead of giving you the option to automatically deduct their fee is very disappointing. It shows that their priority is to engage with third party companies which they will benefit from and make a profit from my personal information being shared. Very disappointed in the particular method of doing business from TurboTax.
Date published: 2023-01-22
Rated 5 out of 5 by from Expert missed I entered my question, stepped away due to the fact your website said 9 mins of waiting time. While I was away, an expert came onto to chat, said hello without answering my question entered into the chat, and left. I couldn't get back onto the chat to have my question answered. I paid $50 extra for a deluxe with no expert answered.
Date published: 2023-01-22
Rated 5 out of 5 by from So easy and every possible question asked. We love using Turbo Tax each year. Neer leaves questions of if we did it correctly.
Date published: 2023-01-22
Rated 5 out of 5 by from Takes the stress away! The turbotax system is so easy to navigate and understand. It makes the process of filing taxes stress-free and easy! Thank you turbotax!
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo Tax - Easy to use This program has become more and more easy to use over the years. I have used Turbo Tax for 10+ years now and this year's filing was simply amazing.
Date published: 2023-01-22
Rated 5 out of 5 by from Britts Taxes Amazing!!!! Another great year with TurboTax and never let down!!
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo is great I've been using turbos taxes for easy super easy and fast
Date published: 2023-01-22
All TurboTax® Offerings Reviews - Page 2546