TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Tax Laws are too complicated Turbo Tax simplifies a complicated process by distilling it not a Q & A.
Date published: 2022-04-06
Rated 1 out of 5 by from Terrible Assistance I called for help with a question and then I spent the next 40 minutes on the phone in complete silence with the agent only breaking the silence by saying, "one moment." or she was reading outloud instructions that she clearly didn't know. "I don't know this?" and "I have other cases right now" don't really give me much confidence that I am doing my taxes right and that you have my back. What am I paying for if the people I call to help don't know the answers?
Date published: 2022-04-06
Rated 5 out of 5 by from Nice and smooth Everything was very easy. Filing was a breeze only took a few minutes.
Date published: 2022-04-06
Rated 5 out of 5 by from Awesome Awesome...Awesome...Awesome....Awesome.......Awesome
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is the BEST!!! Everything was self explanatory and super easy instructions. Will for sure use Turbo Tax next year.
Date published: 2022-04-06
Rated 5 out of 5 by from Love turbo tax They make it easy to do your taxes on your own,thanks.
Date published: 2022-04-06
Rated 5 out of 5 by from Excellent, very interactive and easy to use While doing this, I felt like someone was walking with me along the way. I did not feel alone or frustrated as usual...It was the best feeling ever!! I thank the people who created this, and the best part...It can be for FREE or for a minimal amount if you need some extra help!!!! I TOTALLY suggest it!! I also loved the way they explained all steps and made things easier for me to understand. I learned things I have not in my years of filing taxes. I can say a lot, but you need to experience it yourself!
Date published: 2022-04-06
Rated 4 out of 5 by from Was very easy to use Explained all sections thoroughly and left no stones unturned
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax great Ran into small issue with state taxes, called Turbo tax line for help and they were great and very polite./
Date published: 2022-04-06
Rated 5 out of 5 by from My first year using Full Service Premier I was assigned John to complete my taxes. He was very knowledgeable and able to answer my questions. He asked for additional information when it was needed. I really felt like I was getting the same service as I used to get from my local CPA, but at a more affordable price. The process with the Digital Assistant (getting your documents uploaded into the Turbo Tax system) was a little hard for me to understand but now that I've done it once, it will be easy to do again. I will use this service again - no doubt!
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2546
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tax Laws are too complicated Turbo Tax simplifies a complicated process by distilling it not a Q & A.
Date published: 2022-04-06
Rated 1 out of 5 by from Terrible Assistance I called for help with a question and then I spent the next 40 minutes on the phone in complete silence with the agent only breaking the silence by saying, "one moment." or she was reading outloud instructions that she clearly didn't know. "I don't know this?" and "I have other cases right now" don't really give me much confidence that I am doing my taxes right and that you have my back. What am I paying for if the people I call to help don't know the answers?
Date published: 2022-04-06
Rated 5 out of 5 by from Nice and smooth Everything was very easy. Filing was a breeze only took a few minutes.
Date published: 2022-04-06
Rated 5 out of 5 by from Awesome Awesome...Awesome...Awesome....Awesome.......Awesome
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is the BEST!!! Everything was self explanatory and super easy instructions. Will for sure use Turbo Tax next year.
Date published: 2022-04-06
Rated 5 out of 5 by from Love turbo tax They make it easy to do your taxes on your own,thanks.
Date published: 2022-04-06
Rated 5 out of 5 by from Excellent, very interactive and easy to use While doing this, I felt like someone was walking with me along the way. I did not feel alone or frustrated as usual...It was the best feeling ever!! I thank the people who created this, and the best part...It can be for FREE or for a minimal amount if you need some extra help!!!! I TOTALLY suggest it!! I also loved the way they explained all steps and made things easier for me to understand. I learned things I have not in my years of filing taxes. I can say a lot, but you need to experience it yourself!
Date published: 2022-04-06
Rated 4 out of 5 by from Was very easy to use Explained all sections thoroughly and left no stones unturned
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax great Ran into small issue with state taxes, called Turbo tax line for help and they were great and very polite./
Date published: 2022-04-06
Rated 5 out of 5 by from My first year using Full Service Premier I was assigned John to complete my taxes. He was very knowledgeable and able to answer my questions. He asked for additional information when it was needed. I really felt like I was getting the same service as I used to get from my local CPA, but at a more affordable price. The process with the Digital Assistant (getting your documents uploaded into the Turbo Tax system) was a little hard for me to understand but now that I've done it once, it will be easy to do again. I will use this service again - no doubt!
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2546