TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from This year it kept asking for the license code I have only missed using TuboTax once in about the last 30 years and that was not my call.
Date published: 2023-04-15
Rated 4 out of 5 by from Great structure, features. Some detail issues. Love working from prior year info as a guide. Love ability to import from financial statements, but had to dig into printed statements to get details for FTC. Had to REALLY dig to determine how some figures were derived, leading to me correcting some input numbers.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy and convienant Feel convenient that my taxes are done right. My daughter, the CPA referred years ago and been using since. Haven't had any issues, considering that my taxes are some what complicated.
Date published: 2023-04-15
Rated 1 out of 5 by from FRUSTRATED & Taken Advantage of The website worked fine, but at the end it said I owed 178 for the "free" version which included the 59 for the state. I tried to take the 119 off but it didn't let me. I only did the 1040 (no extra stuff at all) It took less than 30 minutes and it still charged me WAY too much. I will not be using Turbo Tax next year.
Date published: 2023-04-15
Rated 5 out of 5 by from I love Turbo Tax I love how I can call all year with any questions. Also to have Turbo tax check my work.
Date published: 2023-04-15
Rated 3 out of 5 by from Could be better I have to file a federal and two state returns each year. The TurboTax version I purchase includes federal and one state, so I have to pay for the other state, and then TurboTax charges me a fee to e-file that second state as well. I'd be ok with having to pay for the calculations if e-filing was included in the price. Plus, last year, I received notification from TurboTax that there was an issue with one of the state returns because of an error in their software that caused me to owe the state $200.
Date published: 2023-04-15
Rated 5 out of 5 by from I love Turbo Tax Simple as it can get. People keep trying to change the way I file, but I am happy.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax was fantastic My experience was very fast and sufficient and pleasant.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax Review Easy to follow, encouraging website and excellent support staff
Date published: 2023-04-15
Rated 5 out of 5 by from Made my life so much easier I started my taxes four days ago in the other software (green logo, with a block in the name) and I got so aggravated I switched to Turbo Tax in the middle of doing taxes. Got through them in record time and I am still sane!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2545
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from This year it kept asking for the license code I have only missed using TuboTax once in about the last 30 years and that was not my call.
Date published: 2023-04-15
Rated 4 out of 5 by from Great structure, features. Some detail issues. Love working from prior year info as a guide. Love ability to import from financial statements, but had to dig into printed statements to get details for FTC. Had to REALLY dig to determine how some figures were derived, leading to me correcting some input numbers.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy and convienant Feel convenient that my taxes are done right. My daughter, the CPA referred years ago and been using since. Haven't had any issues, considering that my taxes are some what complicated.
Date published: 2023-04-15
Rated 1 out of 5 by from FRUSTRATED & Taken Advantage of The website worked fine, but at the end it said I owed 178 for the "free" version which included the 59 for the state. I tried to take the 119 off but it didn't let me. I only did the 1040 (no extra stuff at all) It took less than 30 minutes and it still charged me WAY too much. I will not be using Turbo Tax next year.
Date published: 2023-04-15
Rated 5 out of 5 by from I love Turbo Tax I love how I can call all year with any questions. Also to have Turbo tax check my work.
Date published: 2023-04-15
Rated 3 out of 5 by from Could be better I have to file a federal and two state returns each year. The TurboTax version I purchase includes federal and one state, so I have to pay for the other state, and then TurboTax charges me a fee to e-file that second state as well. I'd be ok with having to pay for the calculations if e-filing was included in the price. Plus, last year, I received notification from TurboTax that there was an issue with one of the state returns because of an error in their software that caused me to owe the state $200.
Date published: 2023-04-15
Rated 5 out of 5 by from I love Turbo Tax Simple as it can get. People keep trying to change the way I file, but I am happy.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax was fantastic My experience was very fast and sufficient and pleasant.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax Review Easy to follow, encouraging website and excellent support staff
Date published: 2023-04-15
Rated 5 out of 5 by from Made my life so much easier I started my taxes four days ago in the other software (green logo, with a block in the name) and I got so aggravated I switched to Turbo Tax in the middle of doing taxes. Got through them in record time and I am still sane!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2545