TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Very helpful I was very surprised to see that they got back to me so soon and helped me all the way
Date published: 2021-04-21
Rated 5 out of 5 by from Great Loved it Easy to use and fast. I was very simple to understand
Date published: 2021-04-21
Rated 3 out of 5 by from $150 is not FREE Turbo tax is very easy to use but the number of times you are offered an up-charge is annoying. Moreso, the up-charges are almost necessary. For the state return you have it completely filled out and auto-populated then at the very end in order to continue you need to pay or have it all deleted.
Date published: 2021-04-21
Rated 4 out of 5 by from Turbo Tax reduces amount swearing at tax time! I have a straight forward return and TT is easy to use probably saving me 2x the cost compared to using my previous preparer.
Date published: 2021-04-21
Rated 3 out of 5 by from Runs out of gas on complex returns I've used Turbotax for twenty years but it seems to be getting worse at dealing with complex tax returns. Poor support for cryptocurrency sales & foreign tax credits, inadequate support for selling expenses and capital basis adjustment for a house sale. Poor support for Forex options. "The rules are complex" is not where I expect Turbotax to leave it - I bought you so I don't have to know the rules.
Date published: 2021-04-21
Rated 5 out of 5 by from Easy to use Easy to use and had explanations for everything. Definitely using TurboTax in the future again
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax always gets me the best refund It is always worth paying a little extra. I have used turbotax since I first started doing my own taxes and love the service and how simple and easy it is to use!
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo tax is amazing and easy to follow. Turbo tax Home and business is so easy to use and follow. Walks you thru everything and every detail to assist you in preparing your taxes properly. Simple and easy but very through. Well worth the price of purchase. Also love the audit risk analysis.
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax is thorough Quick and complete. ..............................
Date published: 2021-04-21
Rated 2 out of 5 by from TurboTax is difficult to resolve issues. There is no one to speak to about resolving issues. OnLine suggestions are 'stock' and not helpful.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2544
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very helpful I was very surprised to see that they got back to me so soon and helped me all the way
Date published: 2021-04-21
Rated 5 out of 5 by from Great Loved it Easy to use and fast. I was very simple to understand
Date published: 2021-04-21
Rated 3 out of 5 by from $150 is not FREE Turbo tax is very easy to use but the number of times you are offered an up-charge is annoying. Moreso, the up-charges are almost necessary. For the state return you have it completely filled out and auto-populated then at the very end in order to continue you need to pay or have it all deleted.
Date published: 2021-04-21
Rated 4 out of 5 by from Turbo Tax reduces amount swearing at tax time! I have a straight forward return and TT is easy to use probably saving me 2x the cost compared to using my previous preparer.
Date published: 2021-04-21
Rated 3 out of 5 by from Runs out of gas on complex returns I've used Turbotax for twenty years but it seems to be getting worse at dealing with complex tax returns. Poor support for cryptocurrency sales & foreign tax credits, inadequate support for selling expenses and capital basis adjustment for a house sale. Poor support for Forex options. "The rules are complex" is not where I expect Turbotax to leave it - I bought you so I don't have to know the rules.
Date published: 2021-04-21
Rated 5 out of 5 by from Easy to use Easy to use and had explanations for everything. Definitely using TurboTax in the future again
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax always gets me the best refund It is always worth paying a little extra. I have used turbotax since I first started doing my own taxes and love the service and how simple and easy it is to use!
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo tax is amazing and easy to follow. Turbo tax Home and business is so easy to use and follow. Walks you thru everything and every detail to assist you in preparing your taxes properly. Simple and easy but very through. Well worth the price of purchase. Also love the audit risk analysis.
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax is thorough Quick and complete. ..............................
Date published: 2021-04-21
Rated 2 out of 5 by from TurboTax is difficult to resolve issues. There is no one to speak to about resolving issues. OnLine suggestions are 'stock' and not helpful.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2544