TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from A Real Struggle (Retirement info) Every year, I feel very uncertain about this section to the point that I always have to have someone look at my taxes before I actual file them. I was told by the Office of Pensions, that I have a 401A. I'm retired from the State of DE x almost two years now. I am only 58 y.o. , and this office did not share any information regarding me being penalized by the IRS for early retirement. Thus, I was NOT prepared for early retirement penalties. I wasn't able to get the answers that i need to help me with planning ahead until I'm 59.5 y.o.
Date published: 2021-03-22
Rated 5 out of 5 by from It was Good It was easy to just follow along and enter my info.
Date published: 2021-03-22
Rated 5 out of 5 by from Easy to use Easy to use. Very helpful. Saves money, Reminds you to take deductions.
Date published: 2021-03-22
Rated 4 out of 5 by from TurboTax is Awesome. we file every year with Turbo Tax since 2014 and our adjustable gross income for 2018, 2019,come back rejected for 2020 even though TurboTax does all our returns and 2020 was very confusing not straight forward in the past few years
Date published: 2021-03-22
Rated 2 out of 5 by from Wont let me change mind after choosing delux It kind of annoying that once I choose deluxe because there were literally no other options on the screen, that I have no way of changing my mind and picking the free option. Is there even a free option anymore? Pretty sneaky
Date published: 2021-03-22
Rated 5 out of 5 by from I highly recommend Turbo Tax I like the easy to understand instructions. Any questions you have are answered quickly.
Date published: 2021-03-22
Rated 5 out of 5 by from great software for tax filing with some online help on google, filing was easy for filing for estate of relative who passed away.
Date published: 2021-03-22
Rated 3 out of 5 by from Good when it works, frustrating when it doesn't Many good features when they work ie. importing investment income. It makes the drudgery of tax preparation bearable. Glitches abound however making the experience less than excellent. Entering cents on the rental page causes a spurious entry. Quires must have exact terms to produce results as using "credit tax refund to next year" produces circular gibberish until re entered as "apply refund to next tax year." Program needs more drop down menus listing alternates in "plain speak" and allowing a user to find the area of concern without having to navigate from the beginning of a chapter. Remember not everyone is of the intuitive digital age. Some of us old analog guys still like to read manuals. StNick
Date published: 2021-03-22
Rated 5 out of 5 by from TurboTax is the best Quick and easy. Love my turbo tax ... best ever I will use every year
Date published: 2021-03-22
Rated 4 out of 5 by from Great Help Put my EIN wrong and Filing was rejected. Was walked through and resolved in 10 mins.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 2543
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from A Real Struggle (Retirement info) Every year, I feel very uncertain about this section to the point that I always have to have someone look at my taxes before I actual file them. I was told by the Office of Pensions, that I have a 401A. I'm retired from the State of DE x almost two years now. I am only 58 y.o. , and this office did not share any information regarding me being penalized by the IRS for early retirement. Thus, I was NOT prepared for early retirement penalties. I wasn't able to get the answers that i need to help me with planning ahead until I'm 59.5 y.o.
Date published: 2021-03-22
Rated 5 out of 5 by from It was Good It was easy to just follow along and enter my info.
Date published: 2021-03-22
Rated 5 out of 5 by from Easy to use Easy to use. Very helpful. Saves money, Reminds you to take deductions.
Date published: 2021-03-22
Rated 4 out of 5 by from TurboTax is Awesome. we file every year with Turbo Tax since 2014 and our adjustable gross income for 2018, 2019,come back rejected for 2020 even though TurboTax does all our returns and 2020 was very confusing not straight forward in the past few years
Date published: 2021-03-22
Rated 2 out of 5 by from Wont let me change mind after choosing delux It kind of annoying that once I choose deluxe because there were literally no other options on the screen, that I have no way of changing my mind and picking the free option. Is there even a free option anymore? Pretty sneaky
Date published: 2021-03-22
Rated 5 out of 5 by from I highly recommend Turbo Tax I like the easy to understand instructions. Any questions you have are answered quickly.
Date published: 2021-03-22
Rated 5 out of 5 by from great software for tax filing with some online help on google, filing was easy for filing for estate of relative who passed away.
Date published: 2021-03-22
Rated 3 out of 5 by from Good when it works, frustrating when it doesn't Many good features when they work ie. importing investment income. It makes the drudgery of tax preparation bearable. Glitches abound however making the experience less than excellent. Entering cents on the rental page causes a spurious entry. Quires must have exact terms to produce results as using "credit tax refund to next year" produces circular gibberish until re entered as "apply refund to next tax year." Program needs more drop down menus listing alternates in "plain speak" and allowing a user to find the area of concern without having to navigate from the beginning of a chapter. Remember not everyone is of the intuitive digital age. Some of us old analog guys still like to read manuals. StNick
Date published: 2021-03-22
Rated 5 out of 5 by from TurboTax is the best Quick and easy. Love my turbo tax ... best ever I will use every year
Date published: 2021-03-22
Rated 4 out of 5 by from Great Help Put my EIN wrong and Filing was rejected. Was walked through and resolved in 10 mins.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 2543