TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from The Rep was great!!! The response was quick and easy. The rep who helped me did a great job in getting the matter resolved.
Date published: 2022-04-07
Rated 5 out of 5 by from Quick and easy My tax expert was Vivian and she was amazing. She explained everything to me which was very helpful. So thankful for a smooth first experience filing on my own!
Date published: 2022-04-07
Rated 5 out of 5 by from amazing easiest way to file our taxes. will definitely recommend Turbo Tax to family and friends!
Date published: 2022-04-07
Rated 2 out of 5 by from Less friendly than last year When you click on ? for more information, the information page is sparse and written in a tiny font. Questions were hard for a non-fiduciary, often requiring us to "wing it." When we went to file after hours and hours of annoying tax questions, I hated my government and I hated TurboTax. When TurboTax software glitched at the time of clicking a button to finally file the freakin' tax forms, I threw my first temper tantrum in my life since age 3. It said my home office had to be under 300 square feet. I had entered 220 square feet. No matter what I changed it to, it kept recycling me to an error of the under 300 feet requirement. I couldn't finish the torturous, arduous never-ending task of e-filing my taxes, even though NY State requires e-filing. Checkmate. I went to bed, couldn't sleep, wondering what to do next. The next day, after rebooting my computer and updating TurboTax, I was finally able to e-file. I never remember TurboTax being fun, but I also never remember it being this frustrating and glitchy.
Date published: 2022-04-07
Rated 5 out of 5 by from Incredible experience Last text chat and final review expert were incredible.
Date published: 2022-04-07
Rated 5 out of 5 by from Always there when I need them. I was extremely frustrated this year doing my taxes on my own but I decided to hand over the torch to an expert. I'm glad I did.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax 2021 I have used turbo tax for many years and find it to be the most useful method to prepare my taxes.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax live experts really helped along the way My TurboTax expert Michael was super helpful and ran me through all my options and mistakes.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is the best Turbo tax is easy to use and helps you along the way to make the appropriate response to all question
Date published: 2022-04-07
Rated 5 out of 5 by from :) process was easy and simple, unlike the rest of my life
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2541
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The Rep was great!!! The response was quick and easy. The rep who helped me did a great job in getting the matter resolved.
Date published: 2022-04-07
Rated 5 out of 5 by from Quick and easy My tax expert was Vivian and she was amazing. She explained everything to me which was very helpful. So thankful for a smooth first experience filing on my own!
Date published: 2022-04-07
Rated 5 out of 5 by from amazing easiest way to file our taxes. will definitely recommend Turbo Tax to family and friends!
Date published: 2022-04-07
Rated 2 out of 5 by from Less friendly than last year When you click on ? for more information, the information page is sparse and written in a tiny font. Questions were hard for a non-fiduciary, often requiring us to "wing it." When we went to file after hours and hours of annoying tax questions, I hated my government and I hated TurboTax. When TurboTax software glitched at the time of clicking a button to finally file the freakin' tax forms, I threw my first temper tantrum in my life since age 3. It said my home office had to be under 300 square feet. I had entered 220 square feet. No matter what I changed it to, it kept recycling me to an error of the under 300 feet requirement. I couldn't finish the torturous, arduous never-ending task of e-filing my taxes, even though NY State requires e-filing. Checkmate. I went to bed, couldn't sleep, wondering what to do next. The next day, after rebooting my computer and updating TurboTax, I was finally able to e-file. I never remember TurboTax being fun, but I also never remember it being this frustrating and glitchy.
Date published: 2022-04-07
Rated 5 out of 5 by from Incredible experience Last text chat and final review expert were incredible.
Date published: 2022-04-07
Rated 5 out of 5 by from Always there when I need them. I was extremely frustrated this year doing my taxes on my own but I decided to hand over the torch to an expert. I'm glad I did.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax 2021 I have used turbo tax for many years and find it to be the most useful method to prepare my taxes.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax live experts really helped along the way My TurboTax expert Michael was super helpful and ran me through all my options and mistakes.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is the best Turbo tax is easy to use and helps you along the way to make the appropriate response to all question
Date published: 2022-04-07
Rated 5 out of 5 by from :) process was easy and simple, unlike the rest of my life
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2541