TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax for average joe. I'm answering questions and feeding it my investment account information. TurboTax downloads the transactions and steps me through asking questions. This whole process shows how the United States needs to simplify the tax code.
Date published: 2022-04-11
Rated 5 out of 5 by from Great painless, professional service! Nadine was super helpful in prepping our taxes! She ran me through the steps, asked many questions, to provide me with the utmost professional service to prep my completed taxes. Which I very much appreciated! Thank you, will come again!
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to File, even multiple states Way faster than filling out paper taxes, can go back and make corrections easily. You can review from the beginning to the end as many times as you need to make sure you get all you credits and breaks in taxes.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is the best! I have used TurboTax for several years and fell very comfortable that I got all of the deductions I could over the years.
Date published: 2022-04-11
Rated 5 out of 5 by from I Rely on Turbo Tax No matter what exception item I may have in a given year, I know I can rely on Turbo Tax's solution being correct. That keeps me coming back.
Date published: 2022-04-11
Rated 3 out of 5 by from This year was much more confusing. This year (2021) I found Turbo tax to be more confusing than any year before. I had the same forms to file, but the directions were not as complete.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to Use I was nervous about using Turbo Tax as I have always had my taxes prepared, but it was easy to use and the process was thorough.. I was definitely impressed and feel more at ease.
Date published: 2022-04-11
Rated 3 out of 5 by from Mediocre Service that of course charges for help I think it's annoying to have to download a new version each year and be forced to update it every single time you log in. I also have issues where I get stuck in a form I'm filling out accurately and the software identifies an error for which I have no solution because I've entered everything as it shows on my physical form
Date published: 2022-04-11
Rated 3 out of 5 by from Mixed feelings I've been using Turbo Tax for 6 years or so out of convenience, general satisfaction, and receiving it at a discounted rate. This year I had to recapture the depreciation on a vehicle I am no longer using for business and Turbo Tax offered no help with this calculation. I find this surprising because I've reported all the necessary information each year so it seems like it'd be simple for Turbo Tax to offer this calculation.
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax is great Easy to use and understand. Questions are answered if needed. Great customer support.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2541
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax for average joe. I'm answering questions and feeding it my investment account information. TurboTax downloads the transactions and steps me through asking questions. This whole process shows how the United States needs to simplify the tax code.
Date published: 2022-04-11
Rated 5 out of 5 by from Great painless, professional service! Nadine was super helpful in prepping our taxes! She ran me through the steps, asked many questions, to provide me with the utmost professional service to prep my completed taxes. Which I very much appreciated! Thank you, will come again!
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to File, even multiple states Way faster than filling out paper taxes, can go back and make corrections easily. You can review from the beginning to the end as many times as you need to make sure you get all you credits and breaks in taxes.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is the best! I have used TurboTax for several years and fell very comfortable that I got all of the deductions I could over the years.
Date published: 2022-04-11
Rated 5 out of 5 by from I Rely on Turbo Tax No matter what exception item I may have in a given year, I know I can rely on Turbo Tax's solution being correct. That keeps me coming back.
Date published: 2022-04-11
Rated 3 out of 5 by from This year was much more confusing. This year (2021) I found Turbo tax to be more confusing than any year before. I had the same forms to file, but the directions were not as complete.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to Use I was nervous about using Turbo Tax as I have always had my taxes prepared, but it was easy to use and the process was thorough.. I was definitely impressed and feel more at ease.
Date published: 2022-04-11
Rated 3 out of 5 by from Mediocre Service that of course charges for help I think it's annoying to have to download a new version each year and be forced to update it every single time you log in. I also have issues where I get stuck in a form I'm filling out accurately and the software identifies an error for which I have no solution because I've entered everything as it shows on my physical form
Date published: 2022-04-11
Rated 3 out of 5 by from Mixed feelings I've been using Turbo Tax for 6 years or so out of convenience, general satisfaction, and receiving it at a discounted rate. This year I had to recapture the depreciation on a vehicle I am no longer using for business and Turbo Tax offered no help with this calculation. I find this surprising because I've reported all the necessary information each year so it seems like it'd be simple for Turbo Tax to offer this calculation.
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax is great Easy to use and understand. Questions are answered if needed. Great customer support.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2541