TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy peasy and reliable I've used Turbo Tax for several years and now my adult children use it. It's easy to use and affordable, and for an extra $50 you get the protection for an audit.
Date published: 2021-04-21
Rated 4 out of 5 by from Hard but got through it. I am not computer savy. very difficult this year. Finally got to talk to Melinda and she was wonderful. Eased all my worries.
Date published: 2021-04-21
Rated 5 out of 5 by from great easy to understand. helpful to be able to do my taxes online
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax review Had a very good experience with Nagashima, he overcommunicated and was flexible around my schedule and explained everything to me in a way that was easy to understand. This service makes my life easier
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax -YEAH I enjoy the step by step program best of all. It is really great
Date published: 2021-04-21
Rated 5 out of 5 by from Quick, thorough and easy! Turbo tax was so quick, easy, yet thorough! Highly recommend!
Date published: 2021-04-21
Rated 5 out of 5 by from Hard to make a mietake HAPPY WITH TURBO, 2nd year and will continue using Turbo in coming years.
Date published: 2021-04-21
Rated 4 out of 5 by from turbotax is very good option I like turbotax very much. turbo tax although very good, convenient and reliable is becoming less helpful because of the lack of explaining what happens when you enter a number. Helps and explanations interact very little with the tremendous number of law changes and program changes. Much improvement is needed with the temporary and permanent changes in distributions and government programs. Confusion is caused by the dialogue and wording on what is done with distributions, transfers and rollovers. I am still NOT a tax expert just because I have been using turbotax for 20 years plus. From a programing view some areas are hard to go back and change or delete and verify that you have in-fact deleted your work (i.e. annualized income). I ask turbotax programmers to help us understand what we are doing either thru dialogue in choosing or help dialogue boxes. Current versions are making me rethink the use of a professional tax preparer.
Date published: 2021-04-21
Rated 5 out of 5 by from So Easy...thank you It was soo easy....clear and to the point. So Grateful
Date published: 2021-04-21
Rated 5 out of 5 by from MAKES A STRESSFUL SITUATION EASY I have been using Turbotax for years. Many years ago I utilized a CPA and left his office after paying an enormous amount to do an easy return. I bought the software from Turbotax and found I arrived at the same number and had the same forms printed. It takes what is always considered a stressful situation and making it EASY. Thank you,
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2541
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy peasy and reliable I've used Turbo Tax for several years and now my adult children use it. It's easy to use and affordable, and for an extra $50 you get the protection for an audit.
Date published: 2021-04-21
Rated 4 out of 5 by from Hard but got through it. I am not computer savy. very difficult this year. Finally got to talk to Melinda and she was wonderful. Eased all my worries.
Date published: 2021-04-21
Rated 5 out of 5 by from great easy to understand. helpful to be able to do my taxes online
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax review Had a very good experience with Nagashima, he overcommunicated and was flexible around my schedule and explained everything to me in a way that was easy to understand. This service makes my life easier
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax -YEAH I enjoy the step by step program best of all. It is really great
Date published: 2021-04-21
Rated 5 out of 5 by from Quick, thorough and easy! Turbo tax was so quick, easy, yet thorough! Highly recommend!
Date published: 2021-04-21
Rated 5 out of 5 by from Hard to make a mietake HAPPY WITH TURBO, 2nd year and will continue using Turbo in coming years.
Date published: 2021-04-21
Rated 4 out of 5 by from turbotax is very good option I like turbotax very much. turbo tax although very good, convenient and reliable is becoming less helpful because of the lack of explaining what happens when you enter a number. Helps and explanations interact very little with the tremendous number of law changes and program changes. Much improvement is needed with the temporary and permanent changes in distributions and government programs. Confusion is caused by the dialogue and wording on what is done with distributions, transfers and rollovers. I am still NOT a tax expert just because I have been using turbotax for 20 years plus. From a programing view some areas are hard to go back and change or delete and verify that you have in-fact deleted your work (i.e. annualized income). I ask turbotax programmers to help us understand what we are doing either thru dialogue in choosing or help dialogue boxes. Current versions are making me rethink the use of a professional tax preparer.
Date published: 2021-04-21
Rated 5 out of 5 by from So Easy...thank you It was soo easy....clear and to the point. So Grateful
Date published: 2021-04-21
Rated 5 out of 5 by from MAKES A STRESSFUL SITUATION EASY I have been using Turbotax for years. Many years ago I utilized a CPA and left his office after paying an enormous amount to do an easy return. I bought the software from Turbotax and found I arrived at the same number and had the same forms printed. It takes what is always considered a stressful situation and making it EASY. Thank you,
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 2541