TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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Life Changes
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Married life
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
BrianC74 from
Been great last 5 years
Great service, Beverly was clear on what she needed from me, I sent everything and she got em done. Quick and easy
Date published: 2021-04-16
Rated 5 out of 5 by
cbc101 from
Great Help and Patience
Very Helpful on resolving my problem! Thanks so much.
Date published: 2021-04-16
Rated 5 out of 5 by
jaimiethomas from
Turno Tax is easy and awesome
This is my second year filing my taxes with Turbo Tax. Love how easy and fast it is!
Date published: 2021-04-16
Rated 2 out of 5 by
jim st from
turbo tax is good but I could not E-File
i could not E-File because of duel 1099r entries both ligitimate
Date published: 2021-04-16
Rated 1 out of 5 by
Bob K WA8MZX from
Don't ever have an e-file rejected
Turbotax used original filing , not corrected efile as base so now I cannot amend either my federal or state (MI). State of MI amend process is also flawed because you cannot amend an omission on additions in schedule 1. I've spent hours on the phone, been transferred from agent to agent, but on hold until the system hung up on me, and finally got an agent that gave up after 2 hours trying to get Turbotax to work. I guess I will have to use paper and pencil to get it right!
Date published: 2021-04-16
Rated 5 out of 5 by
ShannaBurrWinter from
Love TurboTax
I have used this platform for years. I'm always suggesting it for my friends and family.
Date published: 2021-04-16
Rated 5 out of 5 by
Monk 2021 from
Quick Easy
Always a pleasure, quick and easy user friendly very informative
Date published: 2021-04-16
Rated 4 out of 5 by
carlnlynne from
Little things could make it better
We get charged $25 to efile a state return so of course we print and mail rather than wasting $25. Turbo tax does not make that process easy. There should be a click when you select not to efile state that lets you print the docs you need to mail it.
Date published: 2021-04-16
Rated 4 out of 5 by
Sid2021 from
Great experience with Live!
The live experts are happy to answer questions and made filing stress free!
Date published: 2021-04-16
Rated 3 out of 5 by
kmitch53 from
Unexpected fees
What started out as free service ended up to be 110.00. Checking one single box caused an additional fee. Definitely not free. I called customer service (she was very nice and helpful) but she sent me a code that was supposed to apply a discount and it didn't work.
All TurboTax® Offerings Reviews - Page 255
Date published: 2021-04-16
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
BrianC74 from
Been great last 5 years
Great service, Beverly was clear on what she needed from me, I sent everything and she got em done. Quick and easy
Date published: 2021-04-16
Rated 5 out of 5 by
cbc101 from
Great Help and Patience
Very Helpful on resolving my problem! Thanks so much.
Date published: 2021-04-16
Rated 5 out of 5 by
jaimiethomas from
Turno Tax is easy and awesome
This is my second year filing my taxes with Turbo Tax. Love how easy and fast it is!
Date published: 2021-04-16
Rated 2 out of 5 by
jim st from
turbo tax is good but I could not E-File
i could not E-File because of duel 1099r entries both ligitimate
Date published: 2021-04-16
Rated 1 out of 5 by
Bob K WA8MZX from
Don't ever have an e-file rejected
Turbotax used original filing , not corrected efile as base so now I cannot amend either my federal or state (MI). State of MI amend process is also flawed because you cannot amend an omission on additions in schedule 1. I've spent hours on the phone, been transferred from agent to agent, but on hold until the system hung up on me, and finally got an agent that gave up after 2 hours trying to get Turbotax to work. I guess I will have to use paper and pencil to get it right!
Date published: 2021-04-16
Rated 5 out of 5 by
ShannaBurrWinter from
Love TurboTax
I have used this platform for years. I'm always suggesting it for my friends and family.
Date published: 2021-04-16
Rated 5 out of 5 by
Monk 2021 from
Quick Easy
Always a pleasure, quick and easy user friendly very informative
Date published: 2021-04-16
Rated 4 out of 5 by
carlnlynne from
Little things could make it better
We get charged $25 to efile a state return so of course we print and mail rather than wasting $25. Turbo tax does not make that process easy. There should be a click when you select not to efile state that lets you print the docs you need to mail it.
Date published: 2021-04-16
Rated 4 out of 5 by
Sid2021 from
Great experience with Live!
The live experts are happy to answer questions and made filing stress free!
Date published: 2021-04-16
Rated 3 out of 5 by
kmitch53 from
Unexpected fees
What started out as free service ended up to be 110.00. Checking one single box caused an additional fee. Definitely not free. I called customer service (she was very nice and helpful) but she sent me a code that was supposed to apply a discount and it didn't work.
All TurboTax® Offerings Reviews - Page 255
Date published: 2021-04-16