TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Best way to File I have used Turbo Tax for over 3 years. I find it easy and they always have an explanation to explain.
Date published: 2021-03-16
Rated 3 out of 5 by from Turbo Tax Business A little more ability to compare to last years form entries would be nice
Date published: 2021-03-16
Rated 4 out of 5 by from Great support; improvable technology + usability The Support staff is excellent, they help quick and work hard to guide people around system errors and sub-optimal UX. I believe that the navigation in Turbo tax should be fully revised to prevent repetitive question answering. Apart from that, when importing complex derivative trading type transactions, the checkers will get super-slow and complain with insufficient guidance to resolve the issue. Capturing Crypto-Trading transactions is not well integrated. Even the import of files from Coinbase, a "supported providers" failed. Summary: If you have a simple tax return this will do, if you have special cases be prepared to spend hours navigating around system problems.
Date published: 2021-03-16
Rated 5 out of 5 by from Always very easy to use I love the way Turbo Tax has added information when you get to a question that needs more of a description.
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome Maximized my tax refund threefold. I will certainly use it again.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo is awesome! I've been using Turbo for years. It's super easy, they walk you through step-by-step, and give explanations to ensure you understand the process; and, the best part is, I can do it all from the comfort of my couch. Years prior, I would use a tax preparer and it seemed like they were getting more for filing for me than I was getting in my return. Now I feel like a pro because I help friends and family complete their own returns and walk them through to ensure they can complete it on their own next time!
Date published: 2021-03-16
Rated 5 out of 5 by from Easy and Quick Straight forward filing. Makes it hard to mess up with a program this structured.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is simple and easy to use. Dont need any tax experience to navigate the program. I'd recommend to everyone.
Date published: 2021-03-16
Rated 5 out of 5 by from First Time User--It was very easy! First time user---it was extremely easy and a great experience! I upgraded for additional help as well.
Date published: 2021-03-16
Rated 3 out of 5 by from Worked well until e-filing Software worked until e-filing because the 1065 B2 Part 3 would not let you enter the number of partners. TT stated error was corrected but it was not. Called TT Agent and scrolling through the B2 form the number of partners filled it's self in and then we were able to file.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 2534
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Best way to File I have used Turbo Tax for over 3 years. I find it easy and they always have an explanation to explain.
Date published: 2021-03-16
Rated 3 out of 5 by from Turbo Tax Business A little more ability to compare to last years form entries would be nice
Date published: 2021-03-16
Rated 4 out of 5 by from Great support; improvable technology + usability The Support staff is excellent, they help quick and work hard to guide people around system errors and sub-optimal UX. I believe that the navigation in Turbo tax should be fully revised to prevent repetitive question answering. Apart from that, when importing complex derivative trading type transactions, the checkers will get super-slow and complain with insufficient guidance to resolve the issue. Capturing Crypto-Trading transactions is not well integrated. Even the import of files from Coinbase, a "supported providers" failed. Summary: If you have a simple tax return this will do, if you have special cases be prepared to spend hours navigating around system problems.
Date published: 2021-03-16
Rated 5 out of 5 by from Always very easy to use I love the way Turbo Tax has added information when you get to a question that needs more of a description.
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome Maximized my tax refund threefold. I will certainly use it again.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo is awesome! I've been using Turbo for years. It's super easy, they walk you through step-by-step, and give explanations to ensure you understand the process; and, the best part is, I can do it all from the comfort of my couch. Years prior, I would use a tax preparer and it seemed like they were getting more for filing for me than I was getting in my return. Now I feel like a pro because I help friends and family complete their own returns and walk them through to ensure they can complete it on their own next time!
Date published: 2021-03-16
Rated 5 out of 5 by from Easy and Quick Straight forward filing. Makes it hard to mess up with a program this structured.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is simple and easy to use. Dont need any tax experience to navigate the program. I'd recommend to everyone.
Date published: 2021-03-16
Rated 5 out of 5 by from First Time User--It was very easy! First time user---it was extremely easy and a great experience! I upgraded for additional help as well.
Date published: 2021-03-16
Rated 3 out of 5 by from Worked well until e-filing Software worked until e-filing because the 1065 B2 Part 3 would not let you enter the number of partners. TT stated error was corrected but it was not. Called TT Agent and scrolling through the B2 form the number of partners filled it's self in and then we were able to file.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 2534