TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
ttax_luver from
TurboTax's Worst Year Ever
So many questions were over simplified and difficult to understand what they meant. I've used Turbo Tax for almost 20 years and this was so awful I may not be back. The "Race" feature was so awful and wrong. The US tax code is awful, so I know they have a really tough job. It was probably better to save the money and do these manually.
Date published: 2023-04-15
Rated 5 out of 5 by
OkieDokieGetItDoneGal from
Got help getting it done!
New to filing taxes and on a budget? TurboTax was very helpful in learning how to get taxes done and very little stress. Even when doing it for self-employment!
Date published: 2023-04-15
Rated 4 out of 5 by
Mikey_93 from
Excellent tax tool
It was an easy to use tool that answered questions that came up. When esoteric language presented itself, TurboTax made it easy to understand the questions I was being asked.
Date published: 2023-04-15
Rated 5 out of 5 by
TRIKE AND ROAD KING from
TT2022
EXCELLENT SERVICE, VERY HELPFUL, HOPE WAS VERY HELPFUL
Date published: 2023-04-15
Rated 5 out of 5 by
altadog from
really like it
really easy to work. flows really nice and asks all the areas you can save money
Date published: 2023-04-15
Rated 5 out of 5 by
smosoer28 from
Taxes
Was very impressed with this service. will uses again
Date published: 2023-04-15
Rated 4 out of 5 by
Teralyn 1 from
Is the Tax Code giving you a headache?
Turbo Tax is fast, simple, straight forward. I highly recommend it for a headache free tax experience.
Date published: 2023-04-15
Rated 5 out of 5 by
Buck 380 from
Yep
Good, easy, not hard to use. Easier than going through an accounting firm, especially for myself.
Date published: 2023-04-15
Rated 3 out of 5 by
Anthony_123 from
Too pricey these days.
Ive used TurboTax for nearly 20 years and all I see are dicounts for new customers while my costs continue to rise. Probably just filed my final taxes with TurboTax. Switching next year.
Date published: 2023-04-15
Rated 3 out of 5 by
Dave the Unhappy Camper from
TurboTax is not as intuitive as earlier versions.
I claimed my grandson as a dependent on my return. I filled out his return and got the impression that I could not claim him as a dependent. I reached this conclusion because of the poor wording. Also, when filing the State Return, I was prompted to sign in to my account online to make payment. I was promtedd for my "user name" but I could not input the "username" from the keyboard. I had to call to make payment and this required being put on hold for 10 minutes. This ocurred for two state forms. The last rep said that by pressing the tab key twice, the username prompt would work. The same issue occurred where I was prompted for Medical Expenses and I couldn't provide the input from the keyboard. I was not alerted that this had to be provided from the worksheet. I was frustrated several times this year and I have been a TurboTax customer for as long as I can remember.
All TurboTax® Offerings Reviews - Page 2532
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
ttax_luver from
TurboTax's Worst Year Ever
So many questions were over simplified and difficult to understand what they meant. I've used Turbo Tax for almost 20 years and this was so awful I may not be back. The "Race" feature was so awful and wrong. The US tax code is awful, so I know they have a really tough job. It was probably better to save the money and do these manually.
Date published: 2023-04-15
Rated 5 out of 5 by
OkieDokieGetItDoneGal from
Got help getting it done!
New to filing taxes and on a budget? TurboTax was very helpful in learning how to get taxes done and very little stress. Even when doing it for self-employment!
Date published: 2023-04-15
Rated 4 out of 5 by
Mikey_93 from
Excellent tax tool
It was an easy to use tool that answered questions that came up. When esoteric language presented itself, TurboTax made it easy to understand the questions I was being asked.
Date published: 2023-04-15
Rated 5 out of 5 by
TRIKE AND ROAD KING from
TT2022
EXCELLENT SERVICE, VERY HELPFUL, HOPE WAS VERY HELPFUL
Date published: 2023-04-15
Rated 5 out of 5 by
altadog from
really like it
really easy to work. flows really nice and asks all the areas you can save money
Date published: 2023-04-15
Rated 5 out of 5 by
smosoer28 from
Taxes
Was very impressed with this service. will uses again
Date published: 2023-04-15
Rated 4 out of 5 by
Teralyn 1 from
Is the Tax Code giving you a headache?
Turbo Tax is fast, simple, straight forward. I highly recommend it for a headache free tax experience.
Date published: 2023-04-15
Rated 5 out of 5 by
Buck 380 from
Yep
Good, easy, not hard to use. Easier than going through an accounting firm, especially for myself.
Date published: 2023-04-15
Rated 3 out of 5 by
Anthony_123 from
Too pricey these days.
Ive used TurboTax for nearly 20 years and all I see are dicounts for new customers while my costs continue to rise. Probably just filed my final taxes with TurboTax. Switching next year.
Date published: 2023-04-15
Rated 3 out of 5 by
Dave the Unhappy Camper from
TurboTax is not as intuitive as earlier versions.
I claimed my grandson as a dependent on my return. I filled out his return and got the impression that I could not claim him as a dependent. I reached this conclusion because of the poor wording. Also, when filing the State Return, I was prompted to sign in to my account online to make payment. I was promtedd for my "user name" but I could not input the "username" from the keyboard. I had to call to make payment and this required being put on hold for 10 minutes. This ocurred for two state forms. The last rep said that by pressing the tab key twice, the username prompt would work. The same issue occurred where I was prompted for Medical Expenses and I couldn't provide the input from the keyboard. I was not alerted that this had to be provided from the worksheet. I was frustrated several times this year and I have been a TurboTax customer for as long as I can remember.
All TurboTax® Offerings Reviews - Page 2532
Date published: 2023-04-15