TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from Great help with tricky return Needed his expertise and he helped iron out a confusing issue.
Date published: 2022-04-09
Rated 5 out of 5 by from turbo tax is amazing The specific explanation was a good tool. It allowed me to understand some of the things I was doing.
Date published: 2022-04-09
Rated 5 out of 5 by from Consistently reliable I have used Turbo Tax for probably 25 years with no issues from IRS. The program is easy to use, yet complete in its approach to tax situations.
Date published: 2022-04-09
Rated 3 out of 5 by from Scope for Improvement! The process could be improved for taxpayers who hold foreign financial accounts as it takes several attempts to get it right. Also, TurboTax may look into providing access to file FBAR returns for foreign financial statements. The process around Capital gain arising out of foreign holdings could also be vastly improved.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is Awesome !!!! Turbo tax is Awesome and very convenient I recommend using turbotax!!!!!
Date published: 2022-04-09
Rated 3 out of 5 by from Problem importing last year's data After I applied the latest update, I started my return by copying my return from last year. The program didn't recognize or ask who the W2s were for and tried to create new ones for the same companies as last year, which i had to delete and fill in manually in form mode. I called and discussed with support but was told the problem was with my internet speed or computer. They should have put me through to level 3 support instead of dismissing me. I have been using TurboTax for 25 years and was a systems test program manager.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is great i have used turbo Tax for 15 + years and have never had a problem! it is great, walks you thru everything
Date published: 2022-04-09
Rated 4 out of 5 by from Overall satisfied Overall satisfied with the program. Helped my daughter do her taxes last year with the live internet version and this one seems to take longer. Does not populate the W-2 data as well as the online version, so you have to enter a lot of it by hand.
Date published: 2022-04-09
Rated 4 out of 5 by from Does Michigan e file include e file for Detroit Not clear to me if Michigan e file includes e file for Detroit. the state now processes Detroit taxes and the Detroit form was available in Turbo tax. there is a summary line for Federal and State tax, there is not a total line on the summary face sheet for Detroit taxes
Date published: 2022-04-09
Rated 3 out of 5 by from Turbo Tax needs to have better customer service I was never able to leave a message for My expert. It would never load. Tried time and time again. I had questions. I still do. After the initial contact customer service is not good. I don't believe it is the fault of the tax experts but rather the Turbo Tax system
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2531
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great help with tricky return Needed his expertise and he helped iron out a confusing issue.
Date published: 2022-04-09
Rated 5 out of 5 by from turbo tax is amazing The specific explanation was a good tool. It allowed me to understand some of the things I was doing.
Date published: 2022-04-09
Rated 5 out of 5 by from Consistently reliable I have used Turbo Tax for probably 25 years with no issues from IRS. The program is easy to use, yet complete in its approach to tax situations.
Date published: 2022-04-09
Rated 3 out of 5 by from Scope for Improvement! The process could be improved for taxpayers who hold foreign financial accounts as it takes several attempts to get it right. Also, TurboTax may look into providing access to file FBAR returns for foreign financial statements. The process around Capital gain arising out of foreign holdings could also be vastly improved.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is Awesome !!!! Turbo tax is Awesome and very convenient I recommend using turbotax!!!!!
Date published: 2022-04-09
Rated 3 out of 5 by from Problem importing last year's data After I applied the latest update, I started my return by copying my return from last year. The program didn't recognize or ask who the W2s were for and tried to create new ones for the same companies as last year, which i had to delete and fill in manually in form mode. I called and discussed with support but was told the problem was with my internet speed or computer. They should have put me through to level 3 support instead of dismissing me. I have been using TurboTax for 25 years and was a systems test program manager.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is great i have used turbo Tax for 15 + years and have never had a problem! it is great, walks you thru everything
Date published: 2022-04-09
Rated 4 out of 5 by from Overall satisfied Overall satisfied with the program. Helped my daughter do her taxes last year with the live internet version and this one seems to take longer. Does not populate the W-2 data as well as the online version, so you have to enter a lot of it by hand.
Date published: 2022-04-09
Rated 4 out of 5 by from Does Michigan e file include e file for Detroit Not clear to me if Michigan e file includes e file for Detroit. the state now processes Detroit taxes and the Detroit form was available in Turbo tax. there is a summary line for Federal and State tax, there is not a total line on the summary face sheet for Detroit taxes
Date published: 2022-04-09
Rated 3 out of 5 by from Turbo Tax needs to have better customer service I was never able to leave a message for My expert. It would never load. Tried time and time again. I had questions. I still do. After the initial contact customer service is not good. I don't believe it is the fault of the tax experts but rather the Turbo Tax system
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2531