TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Takes the boring and complexity out of taxes I've been using TurboTax for years and it keeps getting better.
Date published: 2022-04-05
Rated 4 out of 5 by from Good software adequate as usual, everytime i use this product i get the job done
Date published: 2022-04-05
Rated 5 out of 5 by from Excellent and Time Saver I had such a positive experience using TurboTax Live Service Deluxe this year. The product is user friendly and did not take long at all. I was happy with my Tax Expert.
Date published: 2022-04-05
Rated 5 out of 5 by from Easy and Self paced I am always scared of messing up but guides and FAQ help along the way.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo tax works great. Turbo Tax worked great. I have used it for 10 years.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax Saved so much time! Our taxes are simple, so I was confident enough to file them myself and TurboTax guided me thru steps and also e-filed the taxes for me!
Date published: 2022-04-05
Rated 5 out of 5 by from Very great service! Got the free full service this year, and my tax rep was very awesome! He helped me in a timely manner and communicated all I needed to know. Very great Turbotax employee. Definitely promote this guy!
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is the best! As a small business owner my taxes can be a real chore. Turbo Tax made it so easy. Thanks!
Date published: 2022-04-05
Rated 5 out of 5 by from Great! George was super helpful and did everything in a timely manner!
Date published: 2022-04-05
Rated 3 out of 5 by from A good tax filing program but needs improvement I used it to file my federal and state taxes in 2020 and 2021. It can be improved considerably. For example, the help boxes are not very useful. I tried to find out how my refunds could be deposited directly into my checking account but could not find it. Only when I went on to file my returns did that option become available. I tried to view data from 2020 return but could not locate it. I purchased the Premier version which included a single state filing feature but was surprised I had to pay an extra $25 to file my state taxes! Why not make it clear to the customer in the first instance instead of suddenly surprising the person? The way the program allows customers to input data could be improved. for example, why not ask someone whether she/he is going to use the standard deduction instead of itemizing? Most filers know the answer except for a few persons who may need the program to figure it out. The would save time. If the person has no earned income , that would simplify the data input instead of going through multiple forms. Turbo tax should ask filers how long it took to file their fed and state taxes. Granted I wasted a bit of time organizing the 1099 from various sources , it should be possible for someone to file their tax return in 1.5 to 2 hours maximum.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2531
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Takes the boring and complexity out of taxes I've been using TurboTax for years and it keeps getting better.
Date published: 2022-04-05
Rated 4 out of 5 by from Good software adequate as usual, everytime i use this product i get the job done
Date published: 2022-04-05
Rated 5 out of 5 by from Excellent and Time Saver I had such a positive experience using TurboTax Live Service Deluxe this year. The product is user friendly and did not take long at all. I was happy with my Tax Expert.
Date published: 2022-04-05
Rated 5 out of 5 by from Easy and Self paced I am always scared of messing up but guides and FAQ help along the way.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo tax works great. Turbo Tax worked great. I have used it for 10 years.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax Saved so much time! Our taxes are simple, so I was confident enough to file them myself and TurboTax guided me thru steps and also e-filed the taxes for me!
Date published: 2022-04-05
Rated 5 out of 5 by from Very great service! Got the free full service this year, and my tax rep was very awesome! He helped me in a timely manner and communicated all I needed to know. Very great Turbotax employee. Definitely promote this guy!
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is the best! As a small business owner my taxes can be a real chore. Turbo Tax made it so easy. Thanks!
Date published: 2022-04-05
Rated 5 out of 5 by from Great! George was super helpful and did everything in a timely manner!
Date published: 2022-04-05
Rated 3 out of 5 by from A good tax filing program but needs improvement I used it to file my federal and state taxes in 2020 and 2021. It can be improved considerably. For example, the help boxes are not very useful. I tried to find out how my refunds could be deposited directly into my checking account but could not find it. Only when I went on to file my returns did that option become available. I tried to view data from 2020 return but could not locate it. I purchased the Premier version which included a single state filing feature but was surprised I had to pay an extra $25 to file my state taxes! Why not make it clear to the customer in the first instance instead of suddenly surprising the person? The way the program allows customers to input data could be improved. for example, why not ask someone whether she/he is going to use the standard deduction instead of itemizing? Most filers know the answer except for a few persons who may need the program to figure it out. The would save time. If the person has no earned income , that would simplify the data input instead of going through multiple forms. Turbo tax should ask filers how long it took to file their fed and state taxes. Granted I wasted a bit of time organizing the 1099 from various sources , it should be possible for someone to file their tax return in 1.5 to 2 hours maximum.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2531