TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Amazing service Always a great experience filing with turbo tax. The people who behind the scenes are truly knowledgeable. Thank you guys!
Date published: 2022-04-06
Rated 1 out of 5 by from Hidden fee?? It's a bit disappointing that you did not clearly indicate there would be a $39 fee for 'pay at refund' option. I was able to find it at the very end of the process where it was not easy for customers to go back and change the payment option after all the signing and information input. You'd better make the process more clear and transparent.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo tax is great Easy to use, step by step, prompts, and reviews it for you. Great app.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is easy You don't need to know basic knowledge of tax related study.
Date published: 2022-04-06
Rated 5 out of 5 by from Easy and simple to use Easy to navigate through the website. Helped me go back to where I had made a mistake before figuring out why and helped me out consistently.
Date published: 2022-04-06
Rated 1 out of 5 by from TurboTax is Bad TurboTax charged me before I confirmed my order. I didn't want to pay for any premium deals as I did not use any other features but I was charged anyway. They did not make cancelling additional fees easy for the customer. Slimy!
Date published: 2022-04-06
Rated 4 out of 5 by from Much improved download from Broker Mostly worked extremely well...Biggest glitch is that Turbotax informed me of the need for an attachment to my AZ state return, but, when I filed electronically, there was no mechanism by which to attach a pdf copy of the attachment to my e-filed return and there were no instructions about how to deal with this. So, I'll just have to wait to see if the return is accepted without the attachment.
Date published: 2022-04-06
Rated 2 out of 5 by from Missing something Overall, Turbotax does a great job walking you through what information to enter. I purchased the Premier version because of the feature allowing uploading and entry of stock dividends. However, at the end of the process, after I uploaded this information, TurboTax promoted me to enter missing information into tax worksheets. I specifically purchased this product for the convenience of not having to deal with this confusing information. As a result, I am very disappointed.
Date published: 2022-04-06
Rated 5 out of 5 by from very easy it took me though every step and help get the most deduction
Date published: 2022-04-06
Rated 5 out of 5 by from Amended return Helped me with my amend. Would have been lost without you Thanks
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2530
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing service Always a great experience filing with turbo tax. The people who behind the scenes are truly knowledgeable. Thank you guys!
Date published: 2022-04-06
Rated 1 out of 5 by from Hidden fee?? It's a bit disappointing that you did not clearly indicate there would be a $39 fee for 'pay at refund' option. I was able to find it at the very end of the process where it was not easy for customers to go back and change the payment option after all the signing and information input. You'd better make the process more clear and transparent.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo tax is great Easy to use, step by step, prompts, and reviews it for you. Great app.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is easy You don't need to know basic knowledge of tax related study.
Date published: 2022-04-06
Rated 5 out of 5 by from Easy and simple to use Easy to navigate through the website. Helped me go back to where I had made a mistake before figuring out why and helped me out consistently.
Date published: 2022-04-06
Rated 1 out of 5 by from TurboTax is Bad TurboTax charged me before I confirmed my order. I didn't want to pay for any premium deals as I did not use any other features but I was charged anyway. They did not make cancelling additional fees easy for the customer. Slimy!
Date published: 2022-04-06
Rated 4 out of 5 by from Much improved download from Broker Mostly worked extremely well...Biggest glitch is that Turbotax informed me of the need for an attachment to my AZ state return, but, when I filed electronically, there was no mechanism by which to attach a pdf copy of the attachment to my e-filed return and there were no instructions about how to deal with this. So, I'll just have to wait to see if the return is accepted without the attachment.
Date published: 2022-04-06
Rated 2 out of 5 by from Missing something Overall, Turbotax does a great job walking you through what information to enter. I purchased the Premier version because of the feature allowing uploading and entry of stock dividends. However, at the end of the process, after I uploaded this information, TurboTax promoted me to enter missing information into tax worksheets. I specifically purchased this product for the convenience of not having to deal with this confusing information. As a result, I am very disappointed.
Date published: 2022-04-06
Rated 5 out of 5 by from very easy it took me though every step and help get the most deduction
Date published: 2022-04-06
Rated 5 out of 5 by from Amended return Helped me with my amend. Would have been lost without you Thanks
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2530