TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
kRanc19 from
Amazing service
Always a great experience filing with turbo tax. The people who behind the scenes are truly knowledgeable. Thank you guys!
Date published: 2022-04-06
Rated 1 out of 5 by
dave4409 from
Hidden fee??
It's a bit disappointing that you did not clearly indicate there would be a $39 fee for 'pay at refund' option. I was able to find it at the very end of the process where it was not easy for customers to go back and change the payment option after all the signing and information input. You'd better make the process more clear and transparent.
Date published: 2022-04-06
Rated 5 out of 5 by
Cincy22 from
Turbo tax is great
Easy to use, step by step, prompts, and reviews it for you. Great app.
Date published: 2022-04-06
Rated 5 out of 5 by
Canooooo from
Turbo Tax is easy
You don't need to know basic knowledge of tax related study.
Date published: 2022-04-06
Rated 5 out of 5 by
Dylan05 from
Easy and simple to use
Easy to navigate through the website. Helped me go back to where I had made a mistake before figuring out why and helped me out consistently.
Date published: 2022-04-06
Rated 1 out of 5 by
UnsatisfiedCustomer123 from
TurboTax is Bad
TurboTax charged me before I confirmed my order. I didn't want to pay for any premium deals as I did not use any other features but I was charged anyway. They did not make cancelling additional fees easy for the customer. Slimy!
Date published: 2022-04-06
Rated 4 out of 5 by
BigSteveTheBarbarian from
Much improved download from Broker
Mostly worked extremely well...Biggest glitch is that Turbotax informed me of the need for an attachment to my AZ state return, but, when I filed electronically, there was no mechanism by which to attach a pdf copy of the attachment to my e-filed return and there were no instructions about how to deal with this. So, I'll just have to wait to see if the return is accepted without the attachment.
Date published: 2022-04-06
Rated 2 out of 5 by
Trish P from
Missing something
Overall, Turbotax does a great job walking you through what information to enter. I purchased the Premier version because of the feature allowing uploading and entry of stock dividends. However, at the end of the process, after I uploaded this information, TurboTax promoted me to enter missing information into tax worksheets. I specifically purchased this product for the convenience of not having to deal with this confusing information. As a result, I am very disappointed.
Date published: 2022-04-06
Rated 5 out of 5 by
123456788990 from
very easy
it took me though every step and help get the most deduction
Date published: 2022-04-06
Rated 5 out of 5 by
Pearcy5 from
Amended return
Helped me with my amend. Would have been lost without you Thanks
All TurboTax® Offerings Reviews - Page 2530
Date published: 2022-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
kRanc19 from
Amazing service
Always a great experience filing with turbo tax. The people who behind the scenes are truly knowledgeable. Thank you guys!
Date published: 2022-04-06
Rated 1 out of 5 by
dave4409 from
Hidden fee??
It's a bit disappointing that you did not clearly indicate there would be a $39 fee for 'pay at refund' option. I was able to find it at the very end of the process where it was not easy for customers to go back and change the payment option after all the signing and information input. You'd better make the process more clear and transparent.
Date published: 2022-04-06
Rated 5 out of 5 by
Cincy22 from
Turbo tax is great
Easy to use, step by step, prompts, and reviews it for you. Great app.
Date published: 2022-04-06
Rated 5 out of 5 by
Canooooo from
Turbo Tax is easy
You don't need to know basic knowledge of tax related study.
Date published: 2022-04-06
Rated 5 out of 5 by
Dylan05 from
Easy and simple to use
Easy to navigate through the website. Helped me go back to where I had made a mistake before figuring out why and helped me out consistently.
Date published: 2022-04-06
Rated 1 out of 5 by
UnsatisfiedCustomer123 from
TurboTax is Bad
TurboTax charged me before I confirmed my order. I didn't want to pay for any premium deals as I did not use any other features but I was charged anyway. They did not make cancelling additional fees easy for the customer. Slimy!
Date published: 2022-04-06
Rated 4 out of 5 by
BigSteveTheBarbarian from
Much improved download from Broker
Mostly worked extremely well...Biggest glitch is that Turbotax informed me of the need for an attachment to my AZ state return, but, when I filed electronically, there was no mechanism by which to attach a pdf copy of the attachment to my e-filed return and there were no instructions about how to deal with this. So, I'll just have to wait to see if the return is accepted without the attachment.
Date published: 2022-04-06
Rated 2 out of 5 by
Trish P from
Missing something
Overall, Turbotax does a great job walking you through what information to enter. I purchased the Premier version because of the feature allowing uploading and entry of stock dividends. However, at the end of the process, after I uploaded this information, TurboTax promoted me to enter missing information into tax worksheets. I specifically purchased this product for the convenience of not having to deal with this confusing information. As a result, I am very disappointed.
Date published: 2022-04-06
Rated 5 out of 5 by
123456788990 from
very easy
it took me though every step and help get the most deduction
Date published: 2022-04-06
Rated 5 out of 5 by
Pearcy5 from
Amended return
Helped me with my amend. Would have been lost without you Thanks
All TurboTax® Offerings Reviews - Page 2530
Date published: 2022-04-06