TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from turbo tax really helped me out I would recommend anyone to Turbo Tax! They really helped me out and save a lot of time!
Date published: 2021-04-27
Rated 2 out of 5 by from Overpriced for the experience. I have been a Deluxe customer for years and had some one-offs that I wanted to have reviewed. The initial conversations with my expert were fine and I proceeded on. I opted to have a file review upon completion and it was a nightmare. My expert never responded and after numerous attempts, I finally reached out to customer service. It took multiple calls and hours of attempted solutions to finally be able to file. My provided expert made me question their entire professional qualifications, however, my customer service sourced expert, Jeffery, was phenomenal.
Date published: 2021-04-27
Rated 5 out of 5 by from Well done, Turbo Tax team! Very professionally written and their ability to access accounts electronically saved a great deal of time and minimized the possibility of human error. Very much appreciated!
Date published: 2021-04-27
Rated 5 out of 5 by from turbo tax is wonderful I learn a lot of knowledge from basic to complicated about tax. I do tax for my family then know how to correct errors. I will tell my friends and my relatives buy then I will show them how to do it. you know how to do tax and save money when you Pau for tax companies.
Date published: 2021-04-27
Rated 3 out of 5 by from Needs to be better at estimated taxes The product needs to be more assistful in estimating next year's tax liabilities. I'm retired and my income is SS and whatever I take out of my retirement account and my other investments. I needed this information so that I could project my estimated federal and state taxes. The current list of questions just doesn't lend itself well to these kinds of projections. Instead I had to save a copy of my existing return and then enter projections and create my own 1099-R for projected deductions from retirement accounts and Form 8949 for capital gains on sales of my investments. A step by step method similar to the current year for next year's projected return would be MUCH better than the very few questions that are currently asked to project estimated taxes. I just filed my current year's 2020 tax return and I'm already not looking forward to next year and having to re-engineer the tool's lack of capability to figure out my 2022 estimated tax liability. I have the information I need to do this, but there is no easy way to use the software tool to do this. The process to figure out the following year's estimated taxes should be more similar to the information gathered for the current year's taxes. BTW: Your "terms and conditions" for me providing feedback and an opinion on your product are OVERKILL and almost not a reason NOT to provide or post any feedback.
Date published: 2021-04-27
Rated 5 out of 5 by from Easy Online Tax Service Last year's filing status is still unknown, but this year I hope everything progresses better!
Date published: 2021-04-27
Rated 4 out of 5 by from Great service, too many add on costs Turbo is a great service, but the constant tack on costs they push throughout the filing are unneeded and make me question with price I paid at the beginning for?
Date published: 2021-04-27
Rated 4 out of 5 by from TT Turbo tax-assisted and helped when it was needed. It was nice
Date published: 2021-04-27
Rated 5 out of 5 by from Great Example service and helpful associates , this was my sixth year using Turbo and it seems it has gotten easier to work with. Great software.
Date published: 2021-04-27
Rated 5 out of 5 by from great service Great product always gets the job done, my whole family uses this product
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2523
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax really helped me out I would recommend anyone to Turbo Tax! They really helped me out and save a lot of time!
Date published: 2021-04-27
Rated 2 out of 5 by from Overpriced for the experience. I have been a Deluxe customer for years and had some one-offs that I wanted to have reviewed. The initial conversations with my expert were fine and I proceeded on. I opted to have a file review upon completion and it was a nightmare. My expert never responded and after numerous attempts, I finally reached out to customer service. It took multiple calls and hours of attempted solutions to finally be able to file. My provided expert made me question their entire professional qualifications, however, my customer service sourced expert, Jeffery, was phenomenal.
Date published: 2021-04-27
Rated 5 out of 5 by from Well done, Turbo Tax team! Very professionally written and their ability to access accounts electronically saved a great deal of time and minimized the possibility of human error. Very much appreciated!
Date published: 2021-04-27
Rated 5 out of 5 by from turbo tax is wonderful I learn a lot of knowledge from basic to complicated about tax. I do tax for my family then know how to correct errors. I will tell my friends and my relatives buy then I will show them how to do it. you know how to do tax and save money when you Pau for tax companies.
Date published: 2021-04-27
Rated 3 out of 5 by from Needs to be better at estimated taxes The product needs to be more assistful in estimating next year's tax liabilities. I'm retired and my income is SS and whatever I take out of my retirement account and my other investments. I needed this information so that I could project my estimated federal and state taxes. The current list of questions just doesn't lend itself well to these kinds of projections. Instead I had to save a copy of my existing return and then enter projections and create my own 1099-R for projected deductions from retirement accounts and Form 8949 for capital gains on sales of my investments. A step by step method similar to the current year for next year's projected return would be MUCH better than the very few questions that are currently asked to project estimated taxes. I just filed my current year's 2020 tax return and I'm already not looking forward to next year and having to re-engineer the tool's lack of capability to figure out my 2022 estimated tax liability. I have the information I need to do this, but there is no easy way to use the software tool to do this. The process to figure out the following year's estimated taxes should be more similar to the information gathered for the current year's taxes. BTW: Your "terms and conditions" for me providing feedback and an opinion on your product are OVERKILL and almost not a reason NOT to provide or post any feedback.
Date published: 2021-04-27
Rated 5 out of 5 by from Easy Online Tax Service Last year's filing status is still unknown, but this year I hope everything progresses better!
Date published: 2021-04-27
Rated 4 out of 5 by from Great service, too many add on costs Turbo is a great service, but the constant tack on costs they push throughout the filing are unneeded and make me question with price I paid at the beginning for?
Date published: 2021-04-27
Rated 4 out of 5 by from TT Turbo tax-assisted and helped when it was needed. It was nice
Date published: 2021-04-27
Rated 5 out of 5 by from Great Example service and helpful associates , this was my sixth year using Turbo and it seems it has gotten easier to work with. Great software.
Date published: 2021-04-27
Rated 5 out of 5 by from great service Great product always gets the job done, my whole family uses this product
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2523