TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Love and hate it I have used this for years. My old taxes are on my computer, but the last two years they have not extracted the information from last year to this year. The CD did not work and I had to call in to get that straightened out. But I love the ease of the program and the confidence it gives me to do my taxes.
Date published: 2022-04-09
Rated 5 out of 5 by from Easy process Since I had all of my documents uploaded Charles my tax expert took care of everything. He was very clear with what I needed to do and explained everything in detail. Wish I would have done this sooner!
Date published: 2022-04-09
Rated 4 out of 5 by from TurboTax is easy and convenient I love the pop up help articles in turbotax. The ease of filing taxes is awesome. The only feedback i have is whenever you get signed out start from where you picked off , turbotax makes you repeat a ton of question. Wish it really picked up from where you left off..
Date published: 2022-04-09
Rated 1 out of 5 by from Not using next year Not good it was hidden fees this year that once I selected I couldn’t deselect
Date published: 2022-04-09
Rated 4 out of 5 by from review title some cumbersome and hard to get around in too many questions
Date published: 2022-04-09
Rated 5 out of 5 by from Solution, Can’t save to Mac (desktop version) TT Problem, can’t save to Mac, solution: Our family has successfully used this solution on several returns. You only have to do it once for the year you use TurboTax. Make sure your TurboTax program is open and active. Click on the Apple icon (upper left corner of Mac screen). Click System Preferences. Click Security and Privacy. Click on the Privacy tab in the upper part of the window. Click the yellow lock icon, lower left corner. Enter your password and click Unlock. The icon will change to an open lock icon. In the left panel, scroll to Full Disk Access and click on it. In the right panel, scroll and look for TurboTax (year xxxx) and CHECK it. If TurboTax is not in the list, click the plus sign + that is just below the list. Navigate to the TT program, click it and click Open. Click “Quit and Reopen”. This should grant you full access to save your TurboTax return wherever you prefer (such as on a thumb drive). Note: This apparently disabled the “AutoSave” function in TT. Perhaps someone else can send us that solution.
Date published: 2022-04-09
Rated 1 out of 5 by from Will never use again!!!!!! I've used this for 20+ years. Never had more problems. Had to paper file for 3 people because TurboTax had one ridicules problem or another. I'm done!!!!!
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome! My first time filing ever and it couldn't be easier
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax was great. I've been using turbotax for years. In the past I did my own taxes. Recently I have been using full service and it has been great.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is a great place to get your taxes done! I used Turbo Tax Live Full Service basic for the first time this year and received a larger refund than I expected. I will probably continue to use this service in the future.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2522
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Love and hate it I have used this for years. My old taxes are on my computer, but the last two years they have not extracted the information from last year to this year. The CD did not work and I had to call in to get that straightened out. But I love the ease of the program and the confidence it gives me to do my taxes.
Date published: 2022-04-09
Rated 5 out of 5 by from Easy process Since I had all of my documents uploaded Charles my tax expert took care of everything. He was very clear with what I needed to do and explained everything in detail. Wish I would have done this sooner!
Date published: 2022-04-09
Rated 4 out of 5 by from TurboTax is easy and convenient I love the pop up help articles in turbotax. The ease of filing taxes is awesome. The only feedback i have is whenever you get signed out start from where you picked off , turbotax makes you repeat a ton of question. Wish it really picked up from where you left off..
Date published: 2022-04-09
Rated 1 out of 5 by from Not using next year Not good it was hidden fees this year that once I selected I couldn’t deselect
Date published: 2022-04-09
Rated 4 out of 5 by from review title some cumbersome and hard to get around in too many questions
Date published: 2022-04-09
Rated 5 out of 5 by from Solution, Can’t save to Mac (desktop version) TT Problem, can’t save to Mac, solution: Our family has successfully used this solution on several returns. You only have to do it once for the year you use TurboTax. Make sure your TurboTax program is open and active. Click on the Apple icon (upper left corner of Mac screen). Click System Preferences. Click Security and Privacy. Click on the Privacy tab in the upper part of the window. Click the yellow lock icon, lower left corner. Enter your password and click Unlock. The icon will change to an open lock icon. In the left panel, scroll to Full Disk Access and click on it. In the right panel, scroll and look for TurboTax (year xxxx) and CHECK it. If TurboTax is not in the list, click the plus sign + that is just below the list. Navigate to the TT program, click it and click Open. Click “Quit and Reopen”. This should grant you full access to save your TurboTax return wherever you prefer (such as on a thumb drive). Note: This apparently disabled the “AutoSave” function in TT. Perhaps someone else can send us that solution.
Date published: 2022-04-09
Rated 1 out of 5 by from Will never use again!!!!!! I've used this for 20+ years. Never had more problems. Had to paper file for 3 people because TurboTax had one ridicules problem or another. I'm done!!!!!
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome! My first time filing ever and it couldn't be easier
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax was great. I've been using turbotax for years. In the past I did my own taxes. Recently I have been using full service and it has been great.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is a great place to get your taxes done! I used Turbo Tax Live Full Service basic for the first time this year and received a larger refund than I expected. I will probably continue to use this service in the future.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2522