TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
kosie from
Keeps Improving
I've been using TurboTax for the past 10 years and it's been great without any issues. I've read a lot of negative feedback for them but not sure what it is. As long as we know how to read and follow instructions, it is a great tax software to use. Looking forward to many more years to come!
Date published: 2023-02-01
Rated 5 out of 5 by
bucketlips from
great quick and easy service
I filed late at night and it went quick. things i didn't understand or was unsure of were explained to me where i could easily understand
Date published: 2023-02-01
Rated 5 out of 5 by
nopoint from
Turbo is a great
My experience has been welcoming. They gave me options on the kind of return I wanted and made it easy for me to fill out
Date published: 2023-02-01
Rated 5 out of 5 by
Vrnel from
Turbo Tax is my go to.
Turbo Tax is convenient, user friendly and very well refined.
Date published: 2023-02-01
Rated 2 out of 5 by
BIGCUDDLEZ from
CAHRGED FOR PREMIUM
I WAS CHARGED FOR PREMIUM EVEN THOUGH I DIDNT SELECT PREMIUM AND I COULDNT TAKE IT OFF. AND ITS MY FIRST TIME USING TURBO TAX. MIGHT BE MY LAST.
Date published: 2023-02-01
Rated 5 out of 5 by
DavinaDrones from
Always quick and easy
I've been using Turbo Tax off and on for years and I always have a great experience
Date published: 2023-02-01
Rated 5 out of 5 by
Billln from
Turbo Tax is a great program
Easy to use. great help and knowledge. Fast filing with ease.
Date published: 2023-02-01
Rated 1 out of 5 by
CMJ23 from
Not a great experience. Fees were outrageous
Took way too long to file and the filing fees for self-employed income were ridiculous. I only used Turbo Tax because I thought it was free but after spending hours trying to file, I didn't want to start over somewhere else so I reluctantly paid the fee. Also, when I did need to talk to a person the chat feature was unavailable, which defeats the purpose of 'live assisted'. Figured it out myself though. Will not be using Turbo Tax again.
Date published: 2023-02-01
Rated 3 out of 5 by
futureaccountant from
TurboTax is easy to use. I wish they would stop.
This product is so easy to use. I wish this company would stop lobbying the government to keep taxes difficult to process. I am currently in school to become an accountant, and I honestly think it's criminal the way this company lobbies against taxes being less stressful, less expensive, and less obnoxious to deal with.
Date published: 2023-02-01
Rated 5 out of 5 by
Cowboyz41 from
Awesome
Took me an hour and ten minutes but got everything done
All TurboTax® Offerings Reviews - Page 2521
Date published: 2023-02-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
kosie from
Keeps Improving
I've been using TurboTax for the past 10 years and it's been great without any issues. I've read a lot of negative feedback for them but not sure what it is. As long as we know how to read and follow instructions, it is a great tax software to use. Looking forward to many more years to come!
Date published: 2023-02-01
Rated 5 out of 5 by
bucketlips from
great quick and easy service
I filed late at night and it went quick. things i didn't understand or was unsure of were explained to me where i could easily understand
Date published: 2023-02-01
Rated 5 out of 5 by
nopoint from
Turbo is a great
My experience has been welcoming. They gave me options on the kind of return I wanted and made it easy for me to fill out
Date published: 2023-02-01
Rated 5 out of 5 by
Vrnel from
Turbo Tax is my go to.
Turbo Tax is convenient, user friendly and very well refined.
Date published: 2023-02-01
Rated 2 out of 5 by
BIGCUDDLEZ from
CAHRGED FOR PREMIUM
I WAS CHARGED FOR PREMIUM EVEN THOUGH I DIDNT SELECT PREMIUM AND I COULDNT TAKE IT OFF. AND ITS MY FIRST TIME USING TURBO TAX. MIGHT BE MY LAST.
Date published: 2023-02-01
Rated 5 out of 5 by
DavinaDrones from
Always quick and easy
I've been using Turbo Tax off and on for years and I always have a great experience
Date published: 2023-02-01
Rated 5 out of 5 by
Billln from
Turbo Tax is a great program
Easy to use. great help and knowledge. Fast filing with ease.
Date published: 2023-02-01
Rated 1 out of 5 by
CMJ23 from
Not a great experience. Fees were outrageous
Took way too long to file and the filing fees for self-employed income were ridiculous. I only used Turbo Tax because I thought it was free but after spending hours trying to file, I didn't want to start over somewhere else so I reluctantly paid the fee. Also, when I did need to talk to a person the chat feature was unavailable, which defeats the purpose of 'live assisted'. Figured it out myself though. Will not be using Turbo Tax again.
Date published: 2023-02-01
Rated 3 out of 5 by
futureaccountant from
TurboTax is easy to use. I wish they would stop.
This product is so easy to use. I wish this company would stop lobbying the government to keep taxes difficult to process. I am currently in school to become an accountant, and I honestly think it's criminal the way this company lobbies against taxes being less stressful, less expensive, and less obnoxious to deal with.
Date published: 2023-02-01
Rated 5 out of 5 by
Cowboyz41 from
Awesome
Took me an hour and ten minutes but got everything done
All TurboTax® Offerings Reviews - Page 2521
Date published: 2023-02-01