TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great Service Get the Live Help if you need it what an amazing service. Thank you Wai!
Date published: 2023-04-22
Rated 1 out of 5 by from Slower than crap! You spend half your time waiting on the system to update, which is everytime you open it. Last update was May 20th! Still never resolved electronic filing problem so I had to mail federal and state forms, even after paying $35 for the state. Think I will ever see a refund?
Date published: 2023-04-22
Rated 4 out of 5 by from Makes things easier for the most part It does a good job of making things easier - for the most part. It organizes and asks the right questions. The in app Help files are OK but links to the web-based help are not context sensitive. The least they can do is tell you where to search on a subject.
Date published: 2023-04-22
Rated 5 out of 5 by from awesome great product. easy to used. great customer service
Date published: 2023-04-22
Rated 5 out of 5 by from Sure Turbotax is cool, taxes aint it tho BOOO Interesting experience. This is adulting? This sux
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo tax is amazing Made it all easy, went smooth and will never do it another way
Date published: 2023-04-22
Rated 5 out of 5 by from TurboTax is helpful TurboTax has all the tools necessary to process taxes quickly and answers all your questions.
Date published: 2023-04-22
Rated 1 out of 5 by from So many fees Double charged fees when irs rejected return due to something they already knew. Turbotax then recharged me for filing and services that they forced me to get just to add expenses after entering my 1099 nec. So now I'm already going grom 600ish to 418ish. And the refile is taking me from 418 to $100. Entire refund gone because of them.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbotax is simple and easy simple easy and reliable they have 24 hour real time reliable people there to help if you need it. i will be using turbotax from now on
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo yes!! Great experience! Easiest way I’ve ever filed my taxes!
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 253
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service Get the Live Help if you need it what an amazing service. Thank you Wai!
Date published: 2023-04-22
Rated 1 out of 5 by from Slower than crap! You spend half your time waiting on the system to update, which is everytime you open it. Last update was May 20th! Still never resolved electronic filing problem so I had to mail federal and state forms, even after paying $35 for the state. Think I will ever see a refund?
Date published: 2023-04-22
Rated 4 out of 5 by from Makes things easier for the most part It does a good job of making things easier - for the most part. It organizes and asks the right questions. The in app Help files are OK but links to the web-based help are not context sensitive. The least they can do is tell you where to search on a subject.
Date published: 2023-04-22
Rated 5 out of 5 by from awesome great product. easy to used. great customer service
Date published: 2023-04-22
Rated 5 out of 5 by from Sure Turbotax is cool, taxes aint it tho BOOO Interesting experience. This is adulting? This sux
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo tax is amazing Made it all easy, went smooth and will never do it another way
Date published: 2023-04-22
Rated 5 out of 5 by from TurboTax is helpful TurboTax has all the tools necessary to process taxes quickly and answers all your questions.
Date published: 2023-04-22
Rated 1 out of 5 by from So many fees Double charged fees when irs rejected return due to something they already knew. Turbotax then recharged me for filing and services that they forced me to get just to add expenses after entering my 1099 nec. So now I'm already going grom 600ish to 418ish. And the refile is taking me from 418 to $100. Entire refund gone because of them.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbotax is simple and easy simple easy and reliable they have 24 hour real time reliable people there to help if you need it. i will be using turbotax from now on
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo yes!! Great experience! Easiest way I’ve ever filed my taxes!
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 253