TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from I love TurboTax & Drew :) Drew was extremely helpful & responsive. The entire process was super easy.
Date published: 2022-04-07
Rated 2 out of 5 by from mysterious charge at the end shows up every year! I only used this system because I received a discount code, and i needed to get my taxes done, and I opted for the cost-effective option. Somehow, the $40 option ends up being $140, even though I didn't want to file state with you guys I couldn't remove and a mysterious extra $40 was tacked on, (which I was unable to locate what it was for)! this happens every year and it is extremely frustrating. I used you guys for years, last year I didn't and I probably wont next.
Date published: 2022-04-07
Rated 5 out of 5 by from FREE MEANS FREE SO SIMPLE AND AMAZING FLOW. WILL RETURN NEXT YEAR.
Date published: 2022-04-07
Rated 5 out of 5 by from Easy to use and quick! I've been using TurboTax for about ten years now and I have always found it easy to use and convenient.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax is great I am becoming very comfortable with Turbo Tax, making tax preparation low stress
Date published: 2022-04-07
Rated 1 out of 5 by from Highway Robbery !.Charged over $200.00 ! I being charged over $200.00 dollars !. I'm 65 & on a fixed income, as many times as I've gone on your website & my efile was continuously rejected. I should at least pay no more than $150.00.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax I've been using Turbo Tax for years. Its very easy to follow personally I haven't used any of the extras just the basic tools and it gets the job done.
Date published: 2022-04-07
Rated 4 out of 5 by from Incredibly simple to use! Turbotax is really simple and I love the fact that it goes through the troubl of explaining each number for your federal return - I only wish you would do that for the State returns too!
Date published: 2022-04-07
Rated 5 out of 5 by from So pleased I came back to turbo tax. I am not savvy on my computer, so having to do my taxes by myself is challenging. Turbo Tax made it so easy. Everything was explained in a way that I understood. Thank you, Turbo Tax.
Date published: 2022-04-07
Rated 1 out of 5 by from Was helped by 3 representatives and still not sure Hello, there were a few user experience inconveniences with the software itself. Endless loops of correcting my forms and the information not saving got me in contact with the first representative from Turbo Tax. She helped me get through my section but when it came to filing, I ended up filling out a bunch more forms (and being asked to pay for a TurboTax upgrade) that ultimately didn't result in more of a refund. The software charged me twice for the same filing, which is really frustrating, I'm not really confident in my filing and I'm hoping it doesn't result in consequences for me down the line.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2517
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love TurboTax & Drew :) Drew was extremely helpful & responsive. The entire process was super easy.
Date published: 2022-04-07
Rated 2 out of 5 by from mysterious charge at the end shows up every year! I only used this system because I received a discount code, and i needed to get my taxes done, and I opted for the cost-effective option. Somehow, the $40 option ends up being $140, even though I didn't want to file state with you guys I couldn't remove and a mysterious extra $40 was tacked on, (which I was unable to locate what it was for)! this happens every year and it is extremely frustrating. I used you guys for years, last year I didn't and I probably wont next.
Date published: 2022-04-07
Rated 5 out of 5 by from FREE MEANS FREE SO SIMPLE AND AMAZING FLOW. WILL RETURN NEXT YEAR.
Date published: 2022-04-07
Rated 5 out of 5 by from Easy to use and quick! I've been using TurboTax for about ten years now and I have always found it easy to use and convenient.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax is great I am becoming very comfortable with Turbo Tax, making tax preparation low stress
Date published: 2022-04-07
Rated 1 out of 5 by from Highway Robbery !.Charged over $200.00 ! I being charged over $200.00 dollars !. I'm 65 & on a fixed income, as many times as I've gone on your website & my efile was continuously rejected. I should at least pay no more than $150.00.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax I've been using Turbo Tax for years. Its very easy to follow personally I haven't used any of the extras just the basic tools and it gets the job done.
Date published: 2022-04-07
Rated 4 out of 5 by from Incredibly simple to use! Turbotax is really simple and I love the fact that it goes through the troubl of explaining each number for your federal return - I only wish you would do that for the State returns too!
Date published: 2022-04-07
Rated 5 out of 5 by from So pleased I came back to turbo tax. I am not savvy on my computer, so having to do my taxes by myself is challenging. Turbo Tax made it so easy. Everything was explained in a way that I understood. Thank you, Turbo Tax.
Date published: 2022-04-07
Rated 1 out of 5 by from Was helped by 3 representatives and still not sure Hello, there were a few user experience inconveniences with the software itself. Endless loops of correcting my forms and the information not saving got me in contact with the first representative from Turbo Tax. She helped me get through my section but when it came to filing, I ended up filling out a bunch more forms (and being asked to pay for a TurboTax upgrade) that ultimately didn't result in more of a refund. The software charged me twice for the same filing, which is really frustrating, I'm not really confident in my filing and I'm hoping it doesn't result in consequences for me down the line.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2517