TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is great Easy to understand and use. Was able to complete our taxes quickly.
Date published: 2023-04-15
Rated 5 out of 5 by from The Best Easy Peasy Software Anybody Can Do It! You don't have to be an accountant or tax expert!
Date published: 2023-04-15
Rated 5 out of 5 by from Use Turbo Tax every year I have been using Turbo Tax for many years to file my personal and now business taxes. It is easy to use and I love the explanations that they include. I can file my taxes with confidence.
Date published: 2023-04-15
Rated 3 out of 5 by from Confusing at times overpriced but got it done Prices are really high for what you get and the bots need help. But I got it done.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax keeps getting better and easier Every year, my stress about taxes is lower because TurboTax is so helpful.
Date published: 2023-04-15
Rated 3 out of 5 by from TurboTax sign me up to higher cost product TurboTax sign me up for a higher-cost product. Then, if you want o downgrade, they lock you in by saying it will erase all the info and you will have to re-do from scratch. The basic TurboTax products/plans are not visible easily.
Date published: 2023-04-15
Rated 5 out of 5 by from Wonderful Agents This is a great Company and my Agents were all great patience with me! Last one Anthony wonderful man Thank you to them all
Date published: 2023-04-15
Rated 5 out of 5 by from Great Experience Great experience with Cindy. Thank you Cindy for your help.
Date published: 2023-04-15
Rated 2 out of 5 by from Serious issues with Turbotax for first time Unable to enter numbers in various fields. Had to secure screen sharing with Turbotax. Still had problems. Repeated attempts to enter worked sometimes. Program would not let me enter purchase information for buying Michigan return. Very frustrating experience. Have used for several years with no prior issues. Did MI return on the state's website. Initially, the program would not even let me enter the validation code. Had to contact Turbo Tax to fix this issue as well.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to follow prompts I have used Turbo Tax in the past and trust the system
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2516
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great Easy to understand and use. Was able to complete our taxes quickly.
Date published: 2023-04-15
Rated 5 out of 5 by from The Best Easy Peasy Software Anybody Can Do It! You don't have to be an accountant or tax expert!
Date published: 2023-04-15
Rated 5 out of 5 by from Use Turbo Tax every year I have been using Turbo Tax for many years to file my personal and now business taxes. It is easy to use and I love the explanations that they include. I can file my taxes with confidence.
Date published: 2023-04-15
Rated 3 out of 5 by from Confusing at times overpriced but got it done Prices are really high for what you get and the bots need help. But I got it done.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax keeps getting better and easier Every year, my stress about taxes is lower because TurboTax is so helpful.
Date published: 2023-04-15
Rated 3 out of 5 by from TurboTax sign me up to higher cost product TurboTax sign me up for a higher-cost product. Then, if you want o downgrade, they lock you in by saying it will erase all the info and you will have to re-do from scratch. The basic TurboTax products/plans are not visible easily.
Date published: 2023-04-15
Rated 5 out of 5 by from Wonderful Agents This is a great Company and my Agents were all great patience with me! Last one Anthony wonderful man Thank you to them all
Date published: 2023-04-15
Rated 5 out of 5 by from Great Experience Great experience with Cindy. Thank you Cindy for your help.
Date published: 2023-04-15
Rated 2 out of 5 by from Serious issues with Turbotax for first time Unable to enter numbers in various fields. Had to secure screen sharing with Turbotax. Still had problems. Repeated attempts to enter worked sometimes. Program would not let me enter purchase information for buying Michigan return. Very frustrating experience. Have used for several years with no prior issues. Did MI return on the state's website. Initially, the program would not even let me enter the validation code. Had to contact Turbo Tax to fix this issue as well.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to follow prompts I have used Turbo Tax in the past and trust the system
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2516