TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from love turbo tax easy to use. love the encouragement they give along the way
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is so easy. Turbo was easy to use, complete information, great interface with banks and just a very pleasant experience. This year, the program is even easier and smooth than other years. Getting better.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Makes Taxes less Sleezy Turbo makes taxes quick and easy unless you gotta bunch of issues. it took me less than a hour!
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo tax excellent, but marketing during the file Nice, esy and complete... the marketing was excessive and not working proper, such I must try 3 times before given up
Date published: 2023-04-16
Rated 1 out of 5 by from What a Money Grub This was one of the more difficult years to deal with TurboTax: * Why is it that the premier version is not compatible with the web version? * Why do I have to pay to e-file state forms after you force me to pay for the state form? If i had known that, I wouldn't have paid for the (extremely easy to do without software) Ohio return
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax navigates the treachery. I live off grid in the mountains, I can navigate rivers, canyons, and forests, but not taxes. Turbo Tax helps simplify things and keep the ball rolling, so that I can, as accurately as I hope, file my taxes. Keep your secrets, Turbo Tax.
Date published: 2023-04-16
Rated 5 out of 5 by from Tried & True Software !! I have used Turbo Tax now for many years and the program has never let me done. Well worth the money if your into working on your taxes
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is great Always a great experience I have been using it for years
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo tax is now a scam I've used TurboTax every year to do my taxes since 2016. Every year I have been able to complete it without paying, as I should be able to. This year I selected free filing just like every other year and finished without issues. As I'm trying to submit my forms for completion, TurboTax says I have to upgrade to deluxe. Well that sucks because I'm not getting back half as much as I normally do. Whatever, I'll pay it. Turns out the fee is $118, the exact number I was supposed to get back from the feds... Screw you TURBOTAX. I will not be using your service next year and I will be networking about this.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax is not what it used to be I have used it for years This year, the experience was not good. First, it skipped the income portion entirely and then figured a tax bill based on who knows what since it there was no income entered at that point. Then it chose standard deduction, when that was very clearly the wrong choice. And it kept locking up and freezing and failing to load screens, multiple times in one day (and there is absolutely nothing wrong with my internet connection) And pushing ads and services I do not want or need. You really have to pay attention not to accidentally sign up for those. And the price has gone way up. I will be looking at other services next year.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2515
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from love turbo tax easy to use. love the encouragement they give along the way
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is so easy. Turbo was easy to use, complete information, great interface with banks and just a very pleasant experience. This year, the program is even easier and smooth than other years. Getting better.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Makes Taxes less Sleezy Turbo makes taxes quick and easy unless you gotta bunch of issues. it took me less than a hour!
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo tax excellent, but marketing during the file Nice, esy and complete... the marketing was excessive and not working proper, such I must try 3 times before given up
Date published: 2023-04-16
Rated 1 out of 5 by from What a Money Grub This was one of the more difficult years to deal with TurboTax: * Why is it that the premier version is not compatible with the web version? * Why do I have to pay to e-file state forms after you force me to pay for the state form? If i had known that, I wouldn't have paid for the (extremely easy to do without software) Ohio return
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax navigates the treachery. I live off grid in the mountains, I can navigate rivers, canyons, and forests, but not taxes. Turbo Tax helps simplify things and keep the ball rolling, so that I can, as accurately as I hope, file my taxes. Keep your secrets, Turbo Tax.
Date published: 2023-04-16
Rated 5 out of 5 by from Tried & True Software !! I have used Turbo Tax now for many years and the program has never let me done. Well worth the money if your into working on your taxes
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is great Always a great experience I have been using it for years
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo tax is now a scam I've used TurboTax every year to do my taxes since 2016. Every year I have been able to complete it without paying, as I should be able to. This year I selected free filing just like every other year and finished without issues. As I'm trying to submit my forms for completion, TurboTax says I have to upgrade to deluxe. Well that sucks because I'm not getting back half as much as I normally do. Whatever, I'll pay it. Turns out the fee is $118, the exact number I was supposed to get back from the feds... Screw you TURBOTAX. I will not be using your service next year and I will be networking about this.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax is not what it used to be I have used it for years This year, the experience was not good. First, it skipped the income portion entirely and then figured a tax bill based on who knows what since it there was no income entered at that point. Then it chose standard deduction, when that was very clearly the wrong choice. And it kept locking up and freezing and failing to load screens, multiple times in one day (and there is absolutely nothing wrong with my internet connection) And pushing ads and services I do not want or need. You really have to pay attention not to accidentally sign up for those. And the price has gone way up. I will be looking at other services next year.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2515