TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from good for investment transfer fairly intuitive to use....good for investment income and linkages to past years taxes
Date published: 2023-04-15
Rated 5 out of 5 by from TRUBO TAX IS GREAT BEEN USING TURBO TAX FOR THE PAST 4 YEARS AND LOVE IT.
Date published: 2023-04-15
Rated 5 out of 5 by from GREAT EXPERIENCE EASY, SIMPLE TO USE. HELPFUL- GUIDED ME THE ENTIRE WAY
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is a great tax preparation product We have been using it about 20 years and love how easy it makes filing our federal income tax return
Date published: 2023-04-15
Rated 3 out of 5 by from Why do I have to mail in extra forms? I e-filed and my returns but TurboTax says I have to print a form and mail it. The form has no mailing address and all it says is that no taxes are due. I click on the "explain this" link and it takes me to a website where I have to ask questions to the cloud and there is no explanation. The "explain this" link is very misleading. Nothing was explained. Usually, TurboTax gives a decent description when a user is searching for more detailed information.
Date published: 2023-04-15
Rated 5 out of 5 by from Excellent product easy to use. Epets are as they say...true experts.
Date published: 2023-04-15
Rated 1 out of 5 by from Terrible Did not let me know if I needed to pay before printing. Wanted to mail in state but somehow charged for Efile state and could not change. Way too expensive, I will use a different form of tax preparation next year. My CPA would only charge me $200.00 for filing, all the paper, and a copy. Also, I purchased Turbo Tax from Costco, and I have Catalina software but TT needed Big Sur but nowhere on package did it state this. What a hassle. I have used Turbo in the past, but it has definitely changed and hard to navigate. I like the older way where you could see forms and then print and then pay to file. You should go back to this. And now I can not pick out a decent nickname because everything is used.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is THE best! It's the best! Fast, easy, secure, etc. HIGHLY recommend!
Date published: 2023-04-15
Rated 1 out of 5 by from Turbo tax is a horrible system to use I hate it I had to resubmit my taxes 14 times because of a system glitch. And I have to now take off of work to mail in my taxes b/c turbo tax rifle was messed up and kept putting my AGI at 0 and having info my taxes rejected. I hate turbo tax and I feel as though I should get a refund for the trouble I’ve gone threw.
Date published: 2023-04-15
Rated 4 out of 5 by from Good but could be improved Overall, TT is good but there are some pitfalls I would like to see improved. Number one is that it should ask you whether you want a pdf document created at the end. It shouldn't be necessary to review and then save this without being prompted. Also, it asks you to review the same questions EVERY time you review the form. Surely some of the redundancy could be eliminated.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2514
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good for investment transfer fairly intuitive to use....good for investment income and linkages to past years taxes
Date published: 2023-04-15
Rated 5 out of 5 by from TRUBO TAX IS GREAT BEEN USING TURBO TAX FOR THE PAST 4 YEARS AND LOVE IT.
Date published: 2023-04-15
Rated 5 out of 5 by from GREAT EXPERIENCE EASY, SIMPLE TO USE. HELPFUL- GUIDED ME THE ENTIRE WAY
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is a great tax preparation product We have been using it about 20 years and love how easy it makes filing our federal income tax return
Date published: 2023-04-15
Rated 3 out of 5 by from Why do I have to mail in extra forms? I e-filed and my returns but TurboTax says I have to print a form and mail it. The form has no mailing address and all it says is that no taxes are due. I click on the "explain this" link and it takes me to a website where I have to ask questions to the cloud and there is no explanation. The "explain this" link is very misleading. Nothing was explained. Usually, TurboTax gives a decent description when a user is searching for more detailed information.
Date published: 2023-04-15
Rated 5 out of 5 by from Excellent product easy to use. Epets are as they say...true experts.
Date published: 2023-04-15
Rated 1 out of 5 by from Terrible Did not let me know if I needed to pay before printing. Wanted to mail in state but somehow charged for Efile state and could not change. Way too expensive, I will use a different form of tax preparation next year. My CPA would only charge me $200.00 for filing, all the paper, and a copy. Also, I purchased Turbo Tax from Costco, and I have Catalina software but TT needed Big Sur but nowhere on package did it state this. What a hassle. I have used Turbo in the past, but it has definitely changed and hard to navigate. I like the older way where you could see forms and then print and then pay to file. You should go back to this. And now I can not pick out a decent nickname because everything is used.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is THE best! It's the best! Fast, easy, secure, etc. HIGHLY recommend!
Date published: 2023-04-15
Rated 1 out of 5 by from Turbo tax is a horrible system to use I hate it I had to resubmit my taxes 14 times because of a system glitch. And I have to now take off of work to mail in my taxes b/c turbo tax rifle was messed up and kept putting my AGI at 0 and having info my taxes rejected. I hate turbo tax and I feel as though I should get a refund for the trouble I’ve gone threw.
Date published: 2023-04-15
Rated 4 out of 5 by from Good but could be improved Overall, TT is good but there are some pitfalls I would like to see improved. Number one is that it should ask you whether you want a pdf document created at the end. It shouldn't be necessary to review and then save this without being prompted. Also, it asks you to review the same questions EVERY time you review the form. Surely some of the redundancy could be eliminated.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2514