TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Turbo Tax changes are awful! All the changes in this year's Turbo Tax are difficult and/or time consuming. I had to speak with a rep two different times as well as get help twice from one of my "guru" children. I will certainly hesitate to use it again next year since always before it has been so easy and I didn't need help to do my taxes, see the forms, or print. I have used TT for about 15 years and this was by far my worst experience.
Date published: 2023-04-15
Rated 5 out of 5 by from Love the turbo It is so easy to follow and done in no time. I recommend it to anyone that needs a simple tax return
Date published: 2023-04-15
Rated 1 out of 5 by from I had a major problem. I downloaded TT Premier to my laptop and prepared and filed my 4 Kids returns. When I went to file my return I got and error message that the IRS would only accept 5 returns prepared. Keep in mind 5-4+1. I Spent 8 hours on the phone with 10 TT agents. the result was FINALLY to send me a Service Code for on line TT. I could not figure out how to transfer last years information to I had to use the info for my current return and input any data from last years return as necessary. This was nightmare!
Date published: 2023-04-15
Rated 5 out of 5 by from Awesome and very understandable Very happy with prompts, very understandable and easy to follow
Date published: 2023-04-15
Rated 5 out of 5 by from It's Great! It's Great! Used it three years running, never had an issue.
Date published: 2023-04-15
Rated 4 out of 5 by from TURBO TAX Easy to use but hard to get help. I have used Turbo Tax for several years and have always been satisfied with how easy it is to use. C
Date published: 2023-04-15
Rated 5 out of 5 by from Great Product Support is excellent. Branden and Katey were so very hepful, patient and up to date that they were able to walked me through some complex computer and software issues,
Date published: 2023-04-15
Rated 5 out of 5 by from so easy to use. Great! Turbo Tax is so simple esp for single tax filer. Great product!
Date published: 2023-04-15
Rated 5 out of 5 by from good good good good good good good good good good good good
Date published: 2023-04-15
Rated 1 out of 5 by from Never again I’ve used turbotax for almost 10 years. It used to be a simple affordable process. It’s gotten more complicated and more costl Over the last 2 years and I will not be using turbo tax again.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2513
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax changes are awful! All the changes in this year's Turbo Tax are difficult and/or time consuming. I had to speak with a rep two different times as well as get help twice from one of my "guru" children. I will certainly hesitate to use it again next year since always before it has been so easy and I didn't need help to do my taxes, see the forms, or print. I have used TT for about 15 years and this was by far my worst experience.
Date published: 2023-04-15
Rated 5 out of 5 by from Love the turbo It is so easy to follow and done in no time. I recommend it to anyone that needs a simple tax return
Date published: 2023-04-15
Rated 1 out of 5 by from I had a major problem. I downloaded TT Premier to my laptop and prepared and filed my 4 Kids returns. When I went to file my return I got and error message that the IRS would only accept 5 returns prepared. Keep in mind 5-4+1. I Spent 8 hours on the phone with 10 TT agents. the result was FINALLY to send me a Service Code for on line TT. I could not figure out how to transfer last years information to I had to use the info for my current return and input any data from last years return as necessary. This was nightmare!
Date published: 2023-04-15
Rated 5 out of 5 by from Awesome and very understandable Very happy with prompts, very understandable and easy to follow
Date published: 2023-04-15
Rated 5 out of 5 by from It's Great! It's Great! Used it three years running, never had an issue.
Date published: 2023-04-15
Rated 4 out of 5 by from TURBO TAX Easy to use but hard to get help. I have used Turbo Tax for several years and have always been satisfied with how easy it is to use. C
Date published: 2023-04-15
Rated 5 out of 5 by from Great Product Support is excellent. Branden and Katey were so very hepful, patient and up to date that they were able to walked me through some complex computer and software issues,
Date published: 2023-04-15
Rated 5 out of 5 by from so easy to use. Great! Turbo Tax is so simple esp for single tax filer. Great product!
Date published: 2023-04-15
Rated 5 out of 5 by from good good good good good good good good good good good good
Date published: 2023-04-15
Rated 1 out of 5 by from Never again I’ve used turbotax for almost 10 years. It used to be a simple affordable process. It’s gotten more complicated and more costl Over the last 2 years and I will not be using turbo tax again.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2513