TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281588 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo tax many problems this year! This year, constant needing to update and wouldn't update. Needed to go get the file to manually do the updates. Never had these issues before. Now still won't update after successfully getting one update to work before. Same problem now but doing admin rights, etc not helping this time. Very concerned with software that is not tested enough....
Date published: 2021-04-27
Rated 5 out of 5 by from Experts are awesome and so patient Awesome job. I get so uptight with doing my taxes but you guys make it pretty painless
Date published: 2021-04-27
Rated 5 out of 5 by from Excellent experience This was my easiest year yet with Turbo Tax. The clarification questions asked by Turbo Tax were much easier to understand this year!
Date published: 2021-04-27
Rated 4 out of 5 by from Not to hard It wasn't to hard but I did have to reread things because some of it made no sense!
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo tax is doing everything what I need for.... I will keep using it for next year for my tax filing... Excellent tool...
Date published: 2021-04-27
Rated 3 out of 5 by from TurboTax 2020 challenges After overcoming installation challenges, TurboTax became somewhat easier to use. Able to work around confusing instructions. Review questions appear not as appropriate for retirees. Wife prepares our taxes.
Date published: 2021-04-27
Rated 5 out of 5 by from Use Turbo Tax Its Great! Easy to use. Easy to do. Easy to understand. Good site.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbotax is great Tom was great!!! He kept me updated with what he needed from me, he answered my questions, fast response! I will highly recommend turbotax to everyone!!!
Date published: 2021-04-27
Rated 3 out of 5 by from hard to load and open see above review title........................................................
Date published: 2021-04-27
Rated 5 out of 5 by from Excellent Results! All forms and guidance for those forms was excellent. Helped me understand all deductions and which were appropriate and relevant.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2513
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo tax many problems this year! This year, constant needing to update and wouldn't update. Needed to go get the file to manually do the updates. Never had these issues before. Now still won't update after successfully getting one update to work before. Same problem now but doing admin rights, etc not helping this time. Very concerned with software that is not tested enough....
Date published: 2021-04-27
Rated 5 out of 5 by from Experts are awesome and so patient Awesome job. I get so uptight with doing my taxes but you guys make it pretty painless
Date published: 2021-04-27
Rated 5 out of 5 by from Excellent experience This was my easiest year yet with Turbo Tax. The clarification questions asked by Turbo Tax were much easier to understand this year!
Date published: 2021-04-27
Rated 4 out of 5 by from Not to hard It wasn't to hard but I did have to reread things because some of it made no sense!
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo tax is doing everything what I need for.... I will keep using it for next year for my tax filing... Excellent tool...
Date published: 2021-04-27
Rated 3 out of 5 by from TurboTax 2020 challenges After overcoming installation challenges, TurboTax became somewhat easier to use. Able to work around confusing instructions. Review questions appear not as appropriate for retirees. Wife prepares our taxes.
Date published: 2021-04-27
Rated 5 out of 5 by from Use Turbo Tax Its Great! Easy to use. Easy to do. Easy to understand. Good site.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbotax is great Tom was great!!! He kept me updated with what he needed from me, he answered my questions, fast response! I will highly recommend turbotax to everyone!!!
Date published: 2021-04-27
Rated 3 out of 5 by from hard to load and open see above review title........................................................
Date published: 2021-04-27
Rated 5 out of 5 by from Excellent Results! All forms and guidance for those forms was excellent. Helped me understand all deductions and which were appropriate and relevant.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2513