TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from worst year ever always been happy with Turbo tax, but help is needed on the mortgage interest calcs. had a refi along with millions of others and TT does not calculate properly.
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome It was so easy!! It went thru step by step with instructions to show me how. There was always a link for any questions
Date published: 2021-03-21
Rated 4 out of 5 by from Is good but not awesome There are several glitches in the step by step process. In several instances it just throws you into a DO OVER AGAIN LOOP. It unfortunate even after using the same for 10+ years every year I have same complaints. Many a times I had to go to the form and fill in the form to get over this situation. Also since you have my information saved on my computer in the previous 10 years of Turbotax for situations where you have to look for info on previous years (other than the immediate earlier year) why don't you just dig it up instead of making me go to the form from 2019 or previous years.
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax is the best! I've been using TurboTax for 5 years and it's easy to use with helpful tips and answers to my questions.
Date published: 2021-03-21
Rated 5 out of 5 by from Good stuff Helpful and simple! I had no idea how to do taxes.
Date published: 2021-03-21
Rated 5 out of 5 by from Customer support is flawless TurboTax helps to simplify taxes as it constantly updates with current tax laws. Filing electronically is as easy as 1, 2, 3 and being able to fully do so online is great. The available online service is great and the agents are very helpful and supportive.
Date published: 2021-03-21
Rated 5 out of 5 by from Fast, easy, and free! Far easier than writing it all out, I enjoy being able to do my taxes in an hour rather than a day. Prompts guide you through, first timer friendly.
Date published: 2021-03-21
Rated 5 out of 5 by from Quick and Easy great for a first time filer....quick easy and helpful
Date published: 2021-03-21
Rated 4 out of 5 by from Turbotax is AWESOME! Debra helped me today with my issue and was able to immediately fix the problem. She was great! Awesome customer service!!
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax is Easy & Convenient I've been using TurboTax for years now. Even with multiple investing, retirement, and cryptocurrency accounts, it is easy and convenient. I will continue to be a returning customer.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 2510
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from worst year ever always been happy with Turbo tax, but help is needed on the mortgage interest calcs. had a refi along with millions of others and TT does not calculate properly.
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome It was so easy!! It went thru step by step with instructions to show me how. There was always a link for any questions
Date published: 2021-03-21
Rated 4 out of 5 by from Is good but not awesome There are several glitches in the step by step process. In several instances it just throws you into a DO OVER AGAIN LOOP. It unfortunate even after using the same for 10+ years every year I have same complaints. Many a times I had to go to the form and fill in the form to get over this situation. Also since you have my information saved on my computer in the previous 10 years of Turbotax for situations where you have to look for info on previous years (other than the immediate earlier year) why don't you just dig it up instead of making me go to the form from 2019 or previous years.
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax is the best! I've been using TurboTax for 5 years and it's easy to use with helpful tips and answers to my questions.
Date published: 2021-03-21
Rated 5 out of 5 by from Good stuff Helpful and simple! I had no idea how to do taxes.
Date published: 2021-03-21
Rated 5 out of 5 by from Customer support is flawless TurboTax helps to simplify taxes as it constantly updates with current tax laws. Filing electronically is as easy as 1, 2, 3 and being able to fully do so online is great. The available online service is great and the agents are very helpful and supportive.
Date published: 2021-03-21
Rated 5 out of 5 by from Fast, easy, and free! Far easier than writing it all out, I enjoy being able to do my taxes in an hour rather than a day. Prompts guide you through, first timer friendly.
Date published: 2021-03-21
Rated 5 out of 5 by from Quick and Easy great for a first time filer....quick easy and helpful
Date published: 2021-03-21
Rated 4 out of 5 by from Turbotax is AWESOME! Debra helped me today with my issue and was able to immediately fix the problem. She was great! Awesome customer service!!
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax is Easy & Convenient I've been using TurboTax for years now. Even with multiple investing, retirement, and cryptocurrency accounts, it is easy and convenient. I will continue to be a returning customer.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 2510