TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Turbo Tax feels like a scam! so many promos and add ons and fear mongering sales tactics to get you to spend way more than necessary on filing.
Date published: 2023-04-16
Rated 1 out of 5 by from FRUSTRATING LOG IN AND DUMBED DOWN TO EXCLUDE INFO SEE TITLE, big dissapointment, I'll be looking for something else
Date published: 2023-04-16
Rated 5 out of 5 by from LOVE TO USE TURBO TAX I USE TURBO TAX EVERY YEAR FOR MY TAXES AND ALWAYS HAD A GREAT OUTCOME. THEY MADE IT SO EASY TO USE AND UNDERSTAND. PLUS THEY SAVE ALL YOUR NEEDED INFO FOR THE NEXT YEAR.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbotax is unnecessary Taxes should be far simpler and quicker than it is. Turbotax continually lobbies the government to keep the tax reporting and filing system the way it currently is or to make it easier for them to make money off the reporting and filing system. The IRS could simplify the reporting and filing system to make things far easier and quicker for taxpayers and IRS employees. However, due to the complexity that Turbotax continues to lobby for, they have artificially made themselves a necessity.
Date published: 2023-04-16
Rated 3 out of 5 by from Doing my taxes this year was a little harder Not that this is going to change anything moving forward, but this year's taxes were a little challenging. I live in NJ but normally work in NYC and it seems that the tax returns filed for NYC was little harder than expected, especially from previous years. I even tried contacting Turbo Tax customer rep to assist in the situation and I ended up getting a lackluster person who only stick to yes/no answers. I'm pretty sure that I made a mistake somewhere in this year's taxes, but nonetheless I filed, it is over and whatever happens from here I take full responsibility.
Date published: 2023-04-16
Rated 5 out of 5 by from made things so much easier Tax day is one of the things that I dreaded looking at entering adulthood. Turbo Tax makes it SO much easier for me
Date published: 2023-04-16
Rated 5 out of 5 by from EASY It was easy to complete my taxes. With out effort and feeling confident.
Date published: 2023-04-16
Rated 5 out of 5 by from turbotax keeps taxes complicated every year, intuit lobbies millions of dollars to keep taxes complicated. all of this could be simple and automated like it is in many other countries, but intuit needs to keep making money.
Date published: 2023-04-16
Rated 5 out of 5 by from Solved a Form Filling Glitch with Live Advice the questions are thorough but I got stuck on a 1099-R form that was missing an entry, and it wasn't clear what was wrong but TT wanted it corrected. I used Live Advice and with some patience was transferred to a person that was quite helpful, we fixed it in 2 minutes and the efile proceeded.
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax and the downhill slope TurboTax has changed way too much, more and more over the past three years. If you have insurance you have to pay for deluxe now which is so ridiculous. They have made this service so complicated each year that its now not even worth using. Most likely will never be using again
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2510
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax feels like a scam! so many promos and add ons and fear mongering sales tactics to get you to spend way more than necessary on filing.
Date published: 2023-04-16
Rated 1 out of 5 by from FRUSTRATING LOG IN AND DUMBED DOWN TO EXCLUDE INFO SEE TITLE, big dissapointment, I'll be looking for something else
Date published: 2023-04-16
Rated 5 out of 5 by from LOVE TO USE TURBO TAX I USE TURBO TAX EVERY YEAR FOR MY TAXES AND ALWAYS HAD A GREAT OUTCOME. THEY MADE IT SO EASY TO USE AND UNDERSTAND. PLUS THEY SAVE ALL YOUR NEEDED INFO FOR THE NEXT YEAR.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbotax is unnecessary Taxes should be far simpler and quicker than it is. Turbotax continually lobbies the government to keep the tax reporting and filing system the way it currently is or to make it easier for them to make money off the reporting and filing system. The IRS could simplify the reporting and filing system to make things far easier and quicker for taxpayers and IRS employees. However, due to the complexity that Turbotax continues to lobby for, they have artificially made themselves a necessity.
Date published: 2023-04-16
Rated 3 out of 5 by from Doing my taxes this year was a little harder Not that this is going to change anything moving forward, but this year's taxes were a little challenging. I live in NJ but normally work in NYC and it seems that the tax returns filed for NYC was little harder than expected, especially from previous years. I even tried contacting Turbo Tax customer rep to assist in the situation and I ended up getting a lackluster person who only stick to yes/no answers. I'm pretty sure that I made a mistake somewhere in this year's taxes, but nonetheless I filed, it is over and whatever happens from here I take full responsibility.
Date published: 2023-04-16
Rated 5 out of 5 by from made things so much easier Tax day is one of the things that I dreaded looking at entering adulthood. Turbo Tax makes it SO much easier for me
Date published: 2023-04-16
Rated 5 out of 5 by from EASY It was easy to complete my taxes. With out effort and feeling confident.
Date published: 2023-04-16
Rated 5 out of 5 by from turbotax keeps taxes complicated every year, intuit lobbies millions of dollars to keep taxes complicated. all of this could be simple and automated like it is in many other countries, but intuit needs to keep making money.
Date published: 2023-04-16
Rated 5 out of 5 by from Solved a Form Filling Glitch with Live Advice the questions are thorough but I got stuck on a 1099-R form that was missing an entry, and it wasn't clear what was wrong but TT wanted it corrected. I used Live Advice and with some patience was transferred to a person that was quite helpful, we fixed it in 2 minutes and the efile proceeded.
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax and the downhill slope TurboTax has changed way too much, more and more over the past three years. If you have insurance you have to pay for deluxe now which is so ridiculous. They have made this service so complicated each year that its now not even worth using. Most likely will never be using again
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2510