TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from review title goood service very happy with turbo tax very good service get it
Date published: 2023-02-02
Rated 5 out of 5 by from Easy I've never used an online service before. I've always used professional tax preparation. A very expensive service. I'm glad to be able to use this online tax prep and save hundreds of dollars.
Date published: 2023-02-02
Rated 5 out of 5 by from Super Easy to File Turbo Tax was super easy to use! I would recommend Turbo Tax to my friends and family!
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax Easy! 1st time using Turbo Tax and I found it extremely easy to use. Very user friendly. Their online support (Alissa was awesome!) was great as well!
Date published: 2023-02-02
Rated 5 out of 5 by from turbotax is awesome its an easy process to do and cheap to do thanks..
Date published: 2023-02-02
Rated 2 out of 5 by from I DONT LIKE THE HIDDEN FEES YOU NEED TO TELL US UP FRONT ABOUT ALL OF THE FEES THAT WE WILL BE PAYING IN THE END. I CHOOSE FREE EFILING THEN I AM UNDER THE INFLUENCE THAT EVERYTHING IS FREE AND THAT YOU ARE NOT CHARGING TO DEPOSIT MY REFUND. THAT IS RIDICULOUS. QUIT CHARGING PEOPLE TO DEPOSIT THEY REFUND ELECTRONICALLY. IF THE SAME THING HAPPENS IN 2024 YOU CAN BET THAT YOU WILL BE LOOSING ME AS A CUSTOMER. MAKE THE BASIC FREE OR FORGET IT
Date published: 2023-02-02
Rated 5 out of 5 by from TURBO TAX IS GREAT Turbo tax is really user friendly ... you can call their expert if you have doubts about your entries and they are very knowledgeble and friendly
Date published: 2023-02-02
Rated 3 out of 5 by from Used to be better Went from free, to cheap to the minimum is almost $80 kind of frustrating... as someone who cant exactly afford paying for taxes... Hopefully I can find someone cheaper next year
Date published: 2023-02-02
Rated 3 out of 5 by from Easy but needlessly long Fairly straight forward, a lot of needless questions, especially for state taxes. Getting way too expensive for simple filings like mine.
Date published: 2023-02-02
Rated 5 out of 5 by from First time First time filing and it was pretty easy and I will use it again
Date published: 2023-02-02
All TurboTax® Offerings Reviews - Page 2510
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from review title goood service very happy with turbo tax very good service get it
Date published: 2023-02-02
Rated 5 out of 5 by from Easy I've never used an online service before. I've always used professional tax preparation. A very expensive service. I'm glad to be able to use this online tax prep and save hundreds of dollars.
Date published: 2023-02-02
Rated 5 out of 5 by from Super Easy to File Turbo Tax was super easy to use! I would recommend Turbo Tax to my friends and family!
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax Easy! 1st time using Turbo Tax and I found it extremely easy to use. Very user friendly. Their online support (Alissa was awesome!) was great as well!
Date published: 2023-02-02
Rated 5 out of 5 by from turbotax is awesome its an easy process to do and cheap to do thanks..
Date published: 2023-02-02
Rated 2 out of 5 by from I DONT LIKE THE HIDDEN FEES YOU NEED TO TELL US UP FRONT ABOUT ALL OF THE FEES THAT WE WILL BE PAYING IN THE END. I CHOOSE FREE EFILING THEN I AM UNDER THE INFLUENCE THAT EVERYTHING IS FREE AND THAT YOU ARE NOT CHARGING TO DEPOSIT MY REFUND. THAT IS RIDICULOUS. QUIT CHARGING PEOPLE TO DEPOSIT THEY REFUND ELECTRONICALLY. IF THE SAME THING HAPPENS IN 2024 YOU CAN BET THAT YOU WILL BE LOOSING ME AS A CUSTOMER. MAKE THE BASIC FREE OR FORGET IT
Date published: 2023-02-02
Rated 5 out of 5 by from TURBO TAX IS GREAT Turbo tax is really user friendly ... you can call their expert if you have doubts about your entries and they are very knowledgeble and friendly
Date published: 2023-02-02
Rated 3 out of 5 by from Used to be better Went from free, to cheap to the minimum is almost $80 kind of frustrating... as someone who cant exactly afford paying for taxes... Hopefully I can find someone cheaper next year
Date published: 2023-02-02
Rated 3 out of 5 by from Easy but needlessly long Fairly straight forward, a lot of needless questions, especially for state taxes. Getting way too expensive for simple filings like mine.
Date published: 2023-02-02
Rated 5 out of 5 by from First time First time filing and it was pretty easy and I will use it again
Date published: 2023-02-02
All TurboTax® Offerings Reviews - Page 2510