TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from not as good as in the past years could not download directly from the CD included in the TT that I purchased. Had to download from online. Also could not transfer previous year's information as I had done in the past. Had to re-enter everything
Date published: 2021-04-27
Rated 5 out of 5 by from amazing it worked well. great to use............!!!!!!!!!!!
Date published: 2021-04-27
Rated 5 out of 5 by from easy to work with this program. Did not need to worked with a live person this year. every thing was so easy this year. Thank!!!
Date published: 2021-04-27
Rated 3 out of 5 by from Not as user friendly The pop up windows, for example when you want to electronically pay do not show the bottom of the page, had to shrink window and manipulate. When I tried to reach out to Turbo Tax, I had to purchase a Live Package. Ridiculous!
Date published: 2021-04-27
Rated 5 out of 5 by from Clear and simple We used to pay close to $900 a year for an accountant to do our taxes, but our taxes are not that complicated! TurboTax Online Premier made it extremely easy for us to do the work ourselves. This year we ran into some trouble because of Covid, and TTOP was able to help us get things done correctly.
Date published: 2021-04-27
Rated 5 out of 5 by from Extremely Good Product The product is excellent but with Covid hitting so many businesses so hard, it seems as though your company would have have dropped the price to $80.00 firm $120. Many businesses struggle but others companies as Intuit did not give any discounts (known that I was aware of)
Date published: 2021-04-27
Rated 5 out of 5 by from Easy to use Walked me through my taxes expertly and easily. I will use Turbo Tax again next year.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo is really Turbo Very smooth; online chat help was great; very user friendly and helpful hints.
Date published: 2021-04-27
Rated 5 out of 5 by from Been using it for decades and will continue! Always had a great experience with TT. Back in the days of "multimedia", I enjoyed the helpful videos explaining tax topics and regulations, I wish you would bring that back. I had one issue one year where a form was not printed and got an $18k bill from the IRS. Thankfully I figured it out and even received a thank you from the IRS explaining the problem. I owed them nothing.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax works good The program works well. The only problem I have is the charge of $25 to electronically file my state income taxes. That seems rather excessive since it only costs $.44 to mail the same information that actually takes more time and effort than the electronic version of my return... saves everyone time and money yet it costs me more ??
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2508
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from not as good as in the past years could not download directly from the CD included in the TT that I purchased. Had to download from online. Also could not transfer previous year's information as I had done in the past. Had to re-enter everything
Date published: 2021-04-27
Rated 5 out of 5 by from amazing it worked well. great to use............!!!!!!!!!!!
Date published: 2021-04-27
Rated 5 out of 5 by from easy to work with this program. Did not need to worked with a live person this year. every thing was so easy this year. Thank!!!
Date published: 2021-04-27
Rated 3 out of 5 by from Not as user friendly The pop up windows, for example when you want to electronically pay do not show the bottom of the page, had to shrink window and manipulate. When I tried to reach out to Turbo Tax, I had to purchase a Live Package. Ridiculous!
Date published: 2021-04-27
Rated 5 out of 5 by from Clear and simple We used to pay close to $900 a year for an accountant to do our taxes, but our taxes are not that complicated! TurboTax Online Premier made it extremely easy for us to do the work ourselves. This year we ran into some trouble because of Covid, and TTOP was able to help us get things done correctly.
Date published: 2021-04-27
Rated 5 out of 5 by from Extremely Good Product The product is excellent but with Covid hitting so many businesses so hard, it seems as though your company would have have dropped the price to $80.00 firm $120. Many businesses struggle but others companies as Intuit did not give any discounts (known that I was aware of)
Date published: 2021-04-27
Rated 5 out of 5 by from Easy to use Walked me through my taxes expertly and easily. I will use Turbo Tax again next year.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo is really Turbo Very smooth; online chat help was great; very user friendly and helpful hints.
Date published: 2021-04-27
Rated 5 out of 5 by from Been using it for decades and will continue! Always had a great experience with TT. Back in the days of "multimedia", I enjoyed the helpful videos explaining tax topics and regulations, I wish you would bring that back. I had one issue one year where a form was not printed and got an $18k bill from the IRS. Thankfully I figured it out and even received a thank you from the IRS explaining the problem. I owed them nothing.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax works good The program works well. The only problem I have is the charge of $25 to electronically file my state income taxes. That seems rather excessive since it only costs $.44 to mail the same information that actually takes more time and effort than the electronic version of my return... saves everyone time and money yet it costs me more ??
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2508