TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Problem I have received an IRS form CP23 on March 21 saying I still owe $26. They refer to Schedule 2 under 14f $992. for child tax credit. This was a TurboTax mistake. The $992 was actually an RMD from my IRA account. I'm disappointed to say the least.
Date published: 2022-04-11
Rated 5 out of 5 by from It guided me throughout the process When I had questions I just used the search key and I got my questions answered
Date published: 2022-04-11
Rated 5 out of 5 by from Best way to File your yearly taxes. The person I chatted with when I need assistance was so helpful and very professional, that why I keep using Turbo Tax.
Date published: 2022-04-11
Rated 5 out of 5 by from ANOTHER TAX YEAR DONE!!!!! Extremely easy this year. I had some program issues last year but NONE this year. Amazed at how fast and smooth the entire process was. I made a few questionable entries which the system caught right away and questioned. The audit process is an absolute life saver
Date published: 2022-04-11
Rated 3 out of 5 by from Better than doing it on paper Fairly easy. Fixed a couple of bugs from last year. I still worry about what's in an update. I opened my 2020 return this year and there were updates. TT is so vague about what's wrong and what's been fixed. They need to tell you if one of the updates affected your return that you filed already. They need to get rid of community support and hire enough trained, qualified professionals to support their product instead of relying on anonymous untrained, unqualified, amatures to to support users just to save money,
Date published: 2022-04-11
Rated 5 out of 5 by from Great! Super easy to use a special with vacation. I was walk-through with an expert on what I needed and what I need to attach. You’re able to get a hold of anybody at any time.
Date published: 2022-04-11
Rated 5 out of 5 by from Very complete, covers all the topics wish it was written in language a non CPA understande
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Awesome! I used to work for days preparing my taxes and gathering forms. TT walks me through everything. I get the job done in a couple of hours rather than days. Buying TT is like buying time and aggravation avoidance!
Date published: 2022-04-11
Rated 5 out of 5 by from Long Time User and It's Great! Some of the summary information about business expenses, e.g. health insurance is misleading and the QBI section interview questions are not clear..
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is a life saver!!! Turbo tax is a great help. It is amazing that we can navigate thru the steps and the forms.easily. I go to the forms to save time and I found it convenient. Although the government has forced a lot of people to use the standard deductions and lost a lot of money. Itemizing nowadays has been frustrating and unwise.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2508
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Problem I have received an IRS form CP23 on March 21 saying I still owe $26. They refer to Schedule 2 under 14f $992. for child tax credit. This was a TurboTax mistake. The $992 was actually an RMD from my IRA account. I'm disappointed to say the least.
Date published: 2022-04-11
Rated 5 out of 5 by from It guided me throughout the process When I had questions I just used the search key and I got my questions answered
Date published: 2022-04-11
Rated 5 out of 5 by from Best way to File your yearly taxes. The person I chatted with when I need assistance was so helpful and very professional, that why I keep using Turbo Tax.
Date published: 2022-04-11
Rated 5 out of 5 by from ANOTHER TAX YEAR DONE!!!!! Extremely easy this year. I had some program issues last year but NONE this year. Amazed at how fast and smooth the entire process was. I made a few questionable entries which the system caught right away and questioned. The audit process is an absolute life saver
Date published: 2022-04-11
Rated 3 out of 5 by from Better than doing it on paper Fairly easy. Fixed a couple of bugs from last year. I still worry about what's in an update. I opened my 2020 return this year and there were updates. TT is so vague about what's wrong and what's been fixed. They need to tell you if one of the updates affected your return that you filed already. They need to get rid of community support and hire enough trained, qualified professionals to support their product instead of relying on anonymous untrained, unqualified, amatures to to support users just to save money,
Date published: 2022-04-11
Rated 5 out of 5 by from Great! Super easy to use a special with vacation. I was walk-through with an expert on what I needed and what I need to attach. You’re able to get a hold of anybody at any time.
Date published: 2022-04-11
Rated 5 out of 5 by from Very complete, covers all the topics wish it was written in language a non CPA understande
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Awesome! I used to work for days preparing my taxes and gathering forms. TT walks me through everything. I get the job done in a couple of hours rather than days. Buying TT is like buying time and aggravation avoidance!
Date published: 2022-04-11
Rated 5 out of 5 by from Long Time User and It's Great! Some of the summary information about business expenses, e.g. health insurance is misleading and the QBI section interview questions are not clear..
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is a life saver!!! Turbo tax is a great help. It is amazing that we can navigate thru the steps and the forms.easily. I go to the forms to save time and I found it convenient. Although the government has forced a lot of people to use the standard deductions and lost a lot of money. Itemizing nowadays has been frustrating and unwise.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2508