TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awasome Easy to use. Good job kanchha. Aru ke chahiyo, Good
Date published: 2023-04-15
Rated 5 out of 5 by from Taxes done in a jiffy Easy to use and come back year after year to make this task a little more bearable
Date published: 2023-04-15
Rated 5 out of 5 by from Helpful beyond a w-2 I have different forms of income and TurboTax is able to walk me through various steps to gather information and assess what deduction gives me the best return.
Date published: 2023-04-15
Rated 5 out of 5 by from Best year using Turbotax I feel this product provided a great experience doing my taxes. This years product seemed much easier to use than prev ious years
Date published: 2023-04-15
Rated 4 out of 5 by from Still Easy! I had some changes last year: New baby, new job... Still easy...
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo did their thing Great job. I have no complaints. Don made sure everything was squared away and was patient. Will be a a repeat customer for sure.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Extraordinaire!!! I always use Turbo Tax. Easiest way to process taxes, coming from a former H&R Block Tax employee.
Date published: 2023-04-15
Rated 5 out of 5 by from Comprehensive and easy to use Turbotax is comprehensive and easy to use. e-file is super
Date published: 2023-04-15
Rated 3 out of 5 by from Please make this Mac capable Year after year I keep hoping they will finally release a Mac compatible version! Please, please! I hate having to go back and forth between my old laptop and my Macbook
Date published: 2023-04-15
Rated 3 out of 5 by from Have Used Turbo Tax for Years BUT..... I've used Turbo Tax for years - since it first came out - and it's always met my needs wonderfully as a smalltime landlord with a handful of properties... Until this tax season, after more than a decade using Turbo Tax, I would have given you 10 stars and I recommended you to everyone I knew for your ease of use, simplicity, dependability and confidence in always getting things right. I love your extra tools - comparing last year's income and expenses to previous years', the chance of an audit, the comparison of rental income to others in my area - these are bonus tools I appreciate. HOWEVER this year, Turbo Tax let me down! My husband passed away this year, and Turbo Tax for my state had to be mailed in rather than electronically submitted... WHY?! AND why wait to tell me until time for submission?! At a time when I really needed simplicity and dependability, Turbo Tax let me down! Because of the extra stress of his death, and other paperwork, this placed additional stress and work on me when I least expected it and least needed it. I don't understand why the program wouldn't download the attachment I needed. It appeared that it would; it asked for it; I did "download it; but in the end, it was a false lead in the program. In fact, it was difficult to navigate. In the end it refused to send electronically and I needed to download and print the form again. This is not an uncommon event in people's lives. Please upgrade this programming so others aren't faced with the same problems if/when that time comes. Make it a priority. For every state that you can. And make it easier to follow the directions in the Federal program as well, for this event. It took me quite a bit of time to make sure "I got it right." That this life event doesn't seem to carry much weight for developers speaks volumes when one looks at the "life changes" portion of this review. One would think "death of a spouse" would rank as a rather large life event that affects filing one's taxes - federal and state. By making things simpler and actually working, and with the ability to send electronically you would be aiding people as they are struggling with trauma during the stress of tax time. Thank you.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2506
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awasome Easy to use. Good job kanchha. Aru ke chahiyo, Good
Date published: 2023-04-15
Rated 5 out of 5 by from Taxes done in a jiffy Easy to use and come back year after year to make this task a little more bearable
Date published: 2023-04-15
Rated 5 out of 5 by from Helpful beyond a w-2 I have different forms of income and TurboTax is able to walk me through various steps to gather information and assess what deduction gives me the best return.
Date published: 2023-04-15
Rated 5 out of 5 by from Best year using Turbotax I feel this product provided a great experience doing my taxes. This years product seemed much easier to use than prev ious years
Date published: 2023-04-15
Rated 4 out of 5 by from Still Easy! I had some changes last year: New baby, new job... Still easy...
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo did their thing Great job. I have no complaints. Don made sure everything was squared away and was patient. Will be a a repeat customer for sure.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Extraordinaire!!! I always use Turbo Tax. Easiest way to process taxes, coming from a former H&R Block Tax employee.
Date published: 2023-04-15
Rated 5 out of 5 by from Comprehensive and easy to use Turbotax is comprehensive and easy to use. e-file is super
Date published: 2023-04-15
Rated 3 out of 5 by from Please make this Mac capable Year after year I keep hoping they will finally release a Mac compatible version! Please, please! I hate having to go back and forth between my old laptop and my Macbook
Date published: 2023-04-15
Rated 3 out of 5 by from Have Used Turbo Tax for Years BUT..... I've used Turbo Tax for years - since it first came out - and it's always met my needs wonderfully as a smalltime landlord with a handful of properties... Until this tax season, after more than a decade using Turbo Tax, I would have given you 10 stars and I recommended you to everyone I knew for your ease of use, simplicity, dependability and confidence in always getting things right. I love your extra tools - comparing last year's income and expenses to previous years', the chance of an audit, the comparison of rental income to others in my area - these are bonus tools I appreciate. HOWEVER this year, Turbo Tax let me down! My husband passed away this year, and Turbo Tax for my state had to be mailed in rather than electronically submitted... WHY?! AND why wait to tell me until time for submission?! At a time when I really needed simplicity and dependability, Turbo Tax let me down! Because of the extra stress of his death, and other paperwork, this placed additional stress and work on me when I least expected it and least needed it. I don't understand why the program wouldn't download the attachment I needed. It appeared that it would; it asked for it; I did "download it; but in the end, it was a false lead in the program. In fact, it was difficult to navigate. In the end it refused to send electronically and I needed to download and print the form again. This is not an uncommon event in people's lives. Please upgrade this programming so others aren't faced with the same problems if/when that time comes. Make it a priority. For every state that you can. And make it easier to follow the directions in the Federal program as well, for this event. It took me quite a bit of time to make sure "I got it right." That this life event doesn't seem to carry much weight for developers speaks volumes when one looks at the "life changes" portion of this review. One would think "death of a spouse" would rank as a rather large life event that affects filing one's taxes - federal and state. By making things simpler and actually working, and with the ability to send electronically you would be aiding people as they are struggling with trauma during the stress of tax time. Thank you.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2506