TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from I LOVE TURBO TAX. Been a CD installer on my PC at home since 2000. It is so efficient and so easy to follow. The screen design page for page is spread out nicely and easy on the eyes. Don't change a thing except bring down the e-file price about $3.00 to $5.00 (lol)
Date published: 2021-04-27
Rated 2 out of 5 by from Doesn't E-File Well Two years in a row we've used TurboTax and both years it has continuously rejected e-file. Finally have given up and mailing it. Fixed the errors it gave, used the suggestions and still it wouldn't go. Expensive program and an actual person would have cost me less it turns out in the long run.
Date published: 2021-04-27
Rated 5 out of 5 by from great tools fairly straightforward and understandable, I will use it every year, keep up the good work the price reasonable!
Date published: 2021-04-27
Rated 2 out of 5 by from Disappointed! 1) TT did not recognize my last years filing, so I had to enter all my data again. What a waste of time. 2) When I filed electronically, it failed the VALIDATION because the version was not the latest. It then offered to switch to 'file by mail'....AFTER I ALREADY PAID TO INTUIT!!!! 3) Most explanations are extremely poor and confusing. In general I feel TT is going downhill.
Date published: 2021-04-27
Rated 5 out of 5 by from Awesome - Easy and so intuitive. Even covered RSUs Fantastic -- easy -- picks up where you left off. Asks relevant questions that help to cover all bases AND it removes questions that in no way relate to our situation.
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is wonderful. It easy to use and get the most refund.
Date published: 2021-04-27
Rated 5 out of 5 by from Easy. It was fast and easy. I wouldn't say painless, because I have to pay back money, but it is what it is.
Date published: 2021-04-27
Rated 5 out of 5 by from Tax question answered She was excellent, I couldn't have finished without her help.
Date published: 2021-04-27
Rated 5 out of 5 by from VERY helpful. This site is a def go to site for taxes! It's very helpful. Doesn't take an expert to do your taxes!
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax is amazing! Since my grandfather passed, this is year number 2 of handling my taxes myself. TurboTax has made this task so much easier to handle than I ever expected.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2502
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I LOVE TURBO TAX. Been a CD installer on my PC at home since 2000. It is so efficient and so easy to follow. The screen design page for page is spread out nicely and easy on the eyes. Don't change a thing except bring down the e-file price about $3.00 to $5.00 (lol)
Date published: 2021-04-27
Rated 2 out of 5 by from Doesn't E-File Well Two years in a row we've used TurboTax and both years it has continuously rejected e-file. Finally have given up and mailing it. Fixed the errors it gave, used the suggestions and still it wouldn't go. Expensive program and an actual person would have cost me less it turns out in the long run.
Date published: 2021-04-27
Rated 5 out of 5 by from great tools fairly straightforward and understandable, I will use it every year, keep up the good work the price reasonable!
Date published: 2021-04-27
Rated 2 out of 5 by from Disappointed! 1) TT did not recognize my last years filing, so I had to enter all my data again. What a waste of time. 2) When I filed electronically, it failed the VALIDATION because the version was not the latest. It then offered to switch to 'file by mail'....AFTER I ALREADY PAID TO INTUIT!!!! 3) Most explanations are extremely poor and confusing. In general I feel TT is going downhill.
Date published: 2021-04-27
Rated 5 out of 5 by from Awesome - Easy and so intuitive. Even covered RSUs Fantastic -- easy -- picks up where you left off. Asks relevant questions that help to cover all bases AND it removes questions that in no way relate to our situation.
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is wonderful. It easy to use and get the most refund.
Date published: 2021-04-27
Rated 5 out of 5 by from Easy. It was fast and easy. I wouldn't say painless, because I have to pay back money, but it is what it is.
Date published: 2021-04-27
Rated 5 out of 5 by from Tax question answered She was excellent, I couldn't have finished without her help.
Date published: 2021-04-27
Rated 5 out of 5 by from VERY helpful. This site is a def go to site for taxes! It's very helpful. Doesn't take an expert to do your taxes!
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax is amazing! Since my grandfather passed, this is year number 2 of handling my taxes myself. TurboTax has made this task so much easier to handle than I ever expected.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2502