TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is GREAT Very easy to use and I like how the software guides you
Date published: 2021-10-16
Rated 4 out of 5 by from Could Be Better! TurboTax does a great job importing data. It's especially helpful using it year after year to compare the current year to the prior one, and easy access to years further back. My one complaint is that I wish it would do a better job relating back to the actual forms and instructions. You worry if TurboTax doesn't walk you through every question.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax is a pretty useful tool First-time filer of S Corp Taxes. The software was very easy to use and understand.
Date published: 2021-10-16
Rated 4 out of 5 by from Customer Service Rep turned bad into good Annette at Turbo Tax was originally on a chat with me for a simple question I had that took too long to have answered via the chat. She tried multiple ways to check with the experts to get that question addressed -- and finally succeeded. I was impressed by her commitment to helping me out.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax is Expert with professional guidance! Great experience with expert advice. Always friendly and professional.
Date published: 2021-10-16
Rated 5 out of 5 by from So easy every time Easy to use, love it every year to make this easy for users like me to get this done
Date published: 2021-10-16
Rated 4 out of 5 by from Turbo Tax Veteran I have used Turbo for several years, but this was our first year of having an LLC and Estimating Taxes which proven interesting and stressful. Turbo Tax suggest we owe a penalty but I'm not so sure. Turbo totally missed questioning on the State taxation of my State pension.
Date published: 2021-10-16
Rated 1 out of 5 by from HORRIBLE SOFTWARE THERE HAS GOT TO BE A BETTER WAY. THIS IS JANKY AND NOT USER FRIENDLY. IT IS 2021 AND IT NEEDS A SEVERE UPDATE!! IT SHOULD ALSO WORK ON MAC'S AND IT DOESN'T. RIDICULOUS!
Date published: 2021-10-16
Rated 5 out of 5 by from Love using TurboTax TurboTax is user friendly and provides answers to your questions. I love the step by step process you go through to ensure that you are getting the most out of her refund.
Date published: 2021-10-16
Rated 3 out of 5 by from Some of the data entry forms were very unclear. 2 years ago it was my favorite. You changed it to be unfriendly.
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 26
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is GREAT Very easy to use and I like how the software guides you
Date published: 2021-10-16
Rated 4 out of 5 by from Could Be Better! TurboTax does a great job importing data. It's especially helpful using it year after year to compare the current year to the prior one, and easy access to years further back. My one complaint is that I wish it would do a better job relating back to the actual forms and instructions. You worry if TurboTax doesn't walk you through every question.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax is a pretty useful tool First-time filer of S Corp Taxes. The software was very easy to use and understand.
Date published: 2021-10-16
Rated 4 out of 5 by from Customer Service Rep turned bad into good Annette at Turbo Tax was originally on a chat with me for a simple question I had that took too long to have answered via the chat. She tried multiple ways to check with the experts to get that question addressed -- and finally succeeded. I was impressed by her commitment to helping me out.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax is Expert with professional guidance! Great experience with expert advice. Always friendly and professional.
Date published: 2021-10-16
Rated 5 out of 5 by from So easy every time Easy to use, love it every year to make this easy for users like me to get this done
Date published: 2021-10-16
Rated 4 out of 5 by from Turbo Tax Veteran I have used Turbo for several years, but this was our first year of having an LLC and Estimating Taxes which proven interesting and stressful. Turbo Tax suggest we owe a penalty but I'm not so sure. Turbo totally missed questioning on the State taxation of my State pension.
Date published: 2021-10-16
Rated 1 out of 5 by from HORRIBLE SOFTWARE THERE HAS GOT TO BE A BETTER WAY. THIS IS JANKY AND NOT USER FRIENDLY. IT IS 2021 AND IT NEEDS A SEVERE UPDATE!! IT SHOULD ALSO WORK ON MAC'S AND IT DOESN'T. RIDICULOUS!
Date published: 2021-10-16
Rated 5 out of 5 by from Love using TurboTax TurboTax is user friendly and provides answers to your questions. I love the step by step process you go through to ensure that you are getting the most out of her refund.
Date published: 2021-10-16
Rated 3 out of 5 by from Some of the data entry forms were very unclear. 2 years ago it was my favorite. You changed it to be unfriendly.
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 26