TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Works well for our situation. Covers all the topics that we need for personal use.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax is great It works ok the tax time is the worst time of the year you realize how useless the government is
Date published: 2023-04-15
Rated 1 out of 5 by from Unprepared and unsupported Two rejections, both ‘don’t worry an update will fix this” and no updates. Time keeps ticking and you can’t talk to a human. Turbo tax suddenly sucks.
Date published: 2023-04-15
Rated 5 out of 5 by from Always the best option for filing your taxes First year I had trouble with the system. I made a mistake in the Fed ID number associated with a 1099-R and it would not allow me to go back in and fix. I had to wait until the next morning and the system finally let me in to fix my return and file.
Date published: 2023-04-15
Rated 4 out of 5 by from Easy to use and faster than before I had used Turbotax years ago, but after moving overseas and my husband started working for a Japanese University we decided to got to a commercial tax preparer. This year we are both U.S. DOD employees working overseas so I knew it would be possible to file on our own. It was very easy to use.
Date published: 2023-04-15
Rated 3 out of 5 by from Decent but too many upgrade requests If Turbo Tax did not keep on asking me to upgrade throughout the process, Imay have upgraded at the end. This was the only frustration that I experienced. Otherwise, it was easy and decent for the money.
Date published: 2023-04-15
Rated 4 out of 5 by from Every year i return. Turbo tax is very easy to use. I would recommend it to anyone.
Date published: 2023-04-15
Rated 4 out of 5 by from Likes and dislikes I've been a turbotax user for over 20 years. I like the turbo tax software and ease of use. I don't like to continuous upscale efforts, and found their live tax advisors useless. In 2021 I had questions around a home sale and purchase during the same year and contacted them for help. I spoke to two different representatives and they had very basic tax knowledge. I eventually found a direct examples and information I needed in the TurboTax FAQ's.
Date published: 2023-04-15
Rated 1 out of 5 by from Loops, technical issues, incorrect info autofilled Improperly claimed a dependent although it was clearly selected that she should not be claimed. Looped me around in the "fixing" stage. Had a lovely person help me from TurboTax, but the system wouldn't let us connect computers.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Tax Experience with TurboTax Finished my taxes within an hour and it was a quick easy process with plenty of assistance along the way!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2499
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Works well for our situation. Covers all the topics that we need for personal use.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax is great It works ok the tax time is the worst time of the year you realize how useless the government is
Date published: 2023-04-15
Rated 1 out of 5 by from Unprepared and unsupported Two rejections, both ‘don’t worry an update will fix this” and no updates. Time keeps ticking and you can’t talk to a human. Turbo tax suddenly sucks.
Date published: 2023-04-15
Rated 5 out of 5 by from Always the best option for filing your taxes First year I had trouble with the system. I made a mistake in the Fed ID number associated with a 1099-R and it would not allow me to go back in and fix. I had to wait until the next morning and the system finally let me in to fix my return and file.
Date published: 2023-04-15
Rated 4 out of 5 by from Easy to use and faster than before I had used Turbotax years ago, but after moving overseas and my husband started working for a Japanese University we decided to got to a commercial tax preparer. This year we are both U.S. DOD employees working overseas so I knew it would be possible to file on our own. It was very easy to use.
Date published: 2023-04-15
Rated 3 out of 5 by from Decent but too many upgrade requests If Turbo Tax did not keep on asking me to upgrade throughout the process, Imay have upgraded at the end. This was the only frustration that I experienced. Otherwise, it was easy and decent for the money.
Date published: 2023-04-15
Rated 4 out of 5 by from Every year i return. Turbo tax is very easy to use. I would recommend it to anyone.
Date published: 2023-04-15
Rated 4 out of 5 by from Likes and dislikes I've been a turbotax user for over 20 years. I like the turbo tax software and ease of use. I don't like to continuous upscale efforts, and found their live tax advisors useless. In 2021 I had questions around a home sale and purchase during the same year and contacted them for help. I spoke to two different representatives and they had very basic tax knowledge. I eventually found a direct examples and information I needed in the TurboTax FAQ's.
Date published: 2023-04-15
Rated 1 out of 5 by from Loops, technical issues, incorrect info autofilled Improperly claimed a dependent although it was clearly selected that she should not be claimed. Looped me around in the "fixing" stage. Had a lovely person help me from TurboTax, but the system wouldn't let us connect computers.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Tax Experience with TurboTax Finished my taxes within an hour and it was a quick easy process with plenty of assistance along the way!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2499