TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
SammyTroy from
Works well for our situation.
Covers all the topics that we need for personal use.
Date published: 2023-04-15
Rated 4 out of 5 by
Mech 1 from
TurboTax is great
It works ok the tax time is the worst time of the year you realize how useless the government is
Date published: 2023-04-15
Rated 1 out of 5 by
15rearturbotxuser from
Unprepared and unsupported
Two rejections, both ‘don’t worry an update will fix this” and no updates. Time keeps ticking and you can’t talk to a human. Turbo tax suddenly sucks.
Date published: 2023-04-15
Rated 5 out of 5 by
SJR_LVR from
Always the best option for filing your taxes
First year I had trouble with the system. I made a mistake in the Fed ID number associated with a 1099-R and it would not allow me to go back in and fix. I had to wait until the next morning and the system finally let me in to fix my return and file.
Date published: 2023-04-15
Rated 4 out of 5 by
OkinawaSLP from
Easy to use and faster than before
I had used Turbotax years ago, but after moving overseas and my husband started working for a Japanese University we decided to got to a commercial tax preparer. This year we are both U.S. DOD employees working overseas so I knew it would be possible to file on our own. It was very easy to use.
Date published: 2023-04-15
Rated 3 out of 5 by
Jack999999999999999999399 from
Decent but too many upgrade requests
If Turbo Tax did not keep on asking me to upgrade throughout the process, Imay have upgraded at the end. This was the only frustration that I experienced. Otherwise, it was easy and decent for the money.
Date published: 2023-04-15
Rated 4 out of 5 by
328reef from
Every year i return.
Turbo tax is very easy to use. I would recommend it to anyone.
Date published: 2023-04-15
Rated 4 out of 5 by
Walt850 from
Likes and dislikes
I've been a turbotax user for over 20 years. I like the turbo tax software and ease of use. I don't like to continuous upscale efforts, and found their live tax advisors useless. In 2021 I had questions around a home sale and purchase during the same year and contacted them for help. I spoke to two different representatives and they had very basic tax knowledge. I eventually found a direct examples and information I needed in the TurboTax FAQ's.
Date published: 2023-04-15
Rated 1 out of 5 by
iNeedARealAccountant from
Loops, technical issues, incorrect info autofilled
Improperly claimed a dependent although it was clearly selected that she should not be claimed. Looped me around in the "fixing" stage. Had a lovely person help me from TurboTax, but the system wouldn't let us connect computers.
Date published: 2023-04-15
Rated 5 out of 5 by
CCOCA22 from
Great Tax Experience with TurboTax
Finished my taxes within an hour and it was a quick easy process with plenty of assistance along the way!
All TurboTax® Offerings Reviews - Page 2499
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
SammyTroy from
Works well for our situation.
Covers all the topics that we need for personal use.
Date published: 2023-04-15
Rated 4 out of 5 by
Mech 1 from
TurboTax is great
It works ok the tax time is the worst time of the year you realize how useless the government is
Date published: 2023-04-15
Rated 1 out of 5 by
15rearturbotxuser from
Unprepared and unsupported
Two rejections, both ‘don’t worry an update will fix this” and no updates. Time keeps ticking and you can’t talk to a human. Turbo tax suddenly sucks.
Date published: 2023-04-15
Rated 5 out of 5 by
SJR_LVR from
Always the best option for filing your taxes
First year I had trouble with the system. I made a mistake in the Fed ID number associated with a 1099-R and it would not allow me to go back in and fix. I had to wait until the next morning and the system finally let me in to fix my return and file.
Date published: 2023-04-15
Rated 4 out of 5 by
OkinawaSLP from
Easy to use and faster than before
I had used Turbotax years ago, but after moving overseas and my husband started working for a Japanese University we decided to got to a commercial tax preparer. This year we are both U.S. DOD employees working overseas so I knew it would be possible to file on our own. It was very easy to use.
Date published: 2023-04-15
Rated 3 out of 5 by
Jack999999999999999999399 from
Decent but too many upgrade requests
If Turbo Tax did not keep on asking me to upgrade throughout the process, Imay have upgraded at the end. This was the only frustration that I experienced. Otherwise, it was easy and decent for the money.
Date published: 2023-04-15
Rated 4 out of 5 by
328reef from
Every year i return.
Turbo tax is very easy to use. I would recommend it to anyone.
Date published: 2023-04-15
Rated 4 out of 5 by
Walt850 from
Likes and dislikes
I've been a turbotax user for over 20 years. I like the turbo tax software and ease of use. I don't like to continuous upscale efforts, and found their live tax advisors useless. In 2021 I had questions around a home sale and purchase during the same year and contacted them for help. I spoke to two different representatives and they had very basic tax knowledge. I eventually found a direct examples and information I needed in the TurboTax FAQ's.
Date published: 2023-04-15
Rated 1 out of 5 by
iNeedARealAccountant from
Loops, technical issues, incorrect info autofilled
Improperly claimed a dependent although it was clearly selected that she should not be claimed. Looped me around in the "fixing" stage. Had a lovely person help me from TurboTax, but the system wouldn't let us connect computers.
Date published: 2023-04-15
Rated 5 out of 5 by
CCOCA22 from
Great Tax Experience with TurboTax
Finished my taxes within an hour and it was a quick easy process with plenty of assistance along the way!
All TurboTax® Offerings Reviews - Page 2499
Date published: 2023-04-15