TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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TurboTax Online
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TurboTax Live Full Service
Rated 4 out of 5 by
Chrisfree from
Free edition all the way
Free edition is the way to go. Been using it for 8 years.
Date published: 2023-02-02
Rated 5 out of 5 by
Iwebb from
Easier than I thought
This was my first time doing my taxes on my own, and I must say that I am very impressed with Turbotax. Constantly checked to make sure that I was okay and was comfortable completing them.Would highly recommend to beginners.
Date published: 2023-02-02
Rated 5 out of 5 by
Marskaba from
So easy and quick
Turbo Tax is very user friendly, thorough, and Fast!
Date published: 2023-02-02
Rated 5 out of 5 by
Amber 44 from
Awesome job TurboTax you are the best
Ease of use never had any issues with my return thanks!
Date published: 2023-02-02
Rated 5 out of 5 by
steven6185 from
easy and awesome
was great and easy a lot easier and faster than going to Jackson Hewitt and others
Date published: 2023-02-02
Rated 2 out of 5 by
jennalee99 from
NEED TO BE MORE SPECIFIC
I did not have a very good experience with turbo tax did not tell me how much they would be charging.
Date published: 2023-02-02
Rated 5 out of 5 by
Aubie Fan from
Easy Accurate Effortless Preparation
The chat rep was outstanding, patient, resourceful, knowledgeable, and encouraging. His help was invaluable and so helpful, I couldn't have prepared my returns w/o him!
Date published: 2023-02-02
Rated 5 out of 5 by
blazerblue7 from
great service
Went quick and did amazing job. Was great. kept conversation going.
Date published: 2023-02-02
Rated 2 out of 5 by
BBJFAMILY from
awful customer service.
I have been using turbotax for 15+ years the past couple of years the I have had to use customer service. It SUCKS!! Chatted with the computer I was told to wait 5 minutes and a live person would call. No call. I called back an hour later same thing. It took me three and half hours to get a live person that I am afraid the advice she gave me is going to bite me in the BUTT she told me to put zero in for last years AGI. because it wouldn't take what was on my 1040 from 2021 . It ended up costing me almost $300. I will not be using them again.
Date published: 2023-02-02
Rated 4 out of 5 by
Cyndiwwww from
cool
first time doing taxes, just left parents home. taxes suck and are confusing. that is the end of my statement.
All TurboTax® Offerings Reviews - Page 2499
Date published: 2023-02-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Chrisfree from
Free edition all the way
Free edition is the way to go. Been using it for 8 years.
Date published: 2023-02-02
Rated 5 out of 5 by
Iwebb from
Easier than I thought
This was my first time doing my taxes on my own, and I must say that I am very impressed with Turbotax. Constantly checked to make sure that I was okay and was comfortable completing them.Would highly recommend to beginners.
Date published: 2023-02-02
Rated 5 out of 5 by
Marskaba from
So easy and quick
Turbo Tax is very user friendly, thorough, and Fast!
Date published: 2023-02-02
Rated 5 out of 5 by
Amber 44 from
Awesome job TurboTax you are the best
Ease of use never had any issues with my return thanks!
Date published: 2023-02-02
Rated 5 out of 5 by
steven6185 from
easy and awesome
was great and easy a lot easier and faster than going to Jackson Hewitt and others
Date published: 2023-02-02
Rated 2 out of 5 by
jennalee99 from
NEED TO BE MORE SPECIFIC
I did not have a very good experience with turbo tax did not tell me how much they would be charging.
Date published: 2023-02-02
Rated 5 out of 5 by
Aubie Fan from
Easy Accurate Effortless Preparation
The chat rep was outstanding, patient, resourceful, knowledgeable, and encouraging. His help was invaluable and so helpful, I couldn't have prepared my returns w/o him!
Date published: 2023-02-02
Rated 5 out of 5 by
blazerblue7 from
great service
Went quick and did amazing job. Was great. kept conversation going.
Date published: 2023-02-02
Rated 2 out of 5 by
BBJFAMILY from
awful customer service.
I have been using turbotax for 15+ years the past couple of years the I have had to use customer service. It SUCKS!! Chatted with the computer I was told to wait 5 minutes and a live person would call. No call. I called back an hour later same thing. It took me three and half hours to get a live person that I am afraid the advice she gave me is going to bite me in the BUTT she told me to put zero in for last years AGI. because it wouldn't take what was on my 1040 from 2021 . It ended up costing me almost $300. I will not be using them again.
Date published: 2023-02-02
Rated 4 out of 5 by
Cyndiwwww from
cool
first time doing taxes, just left parents home. taxes suck and are confusing. that is the end of my statement.
All TurboTax® Offerings Reviews - Page 2499
Date published: 2023-02-02