TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great! Organizes info and uses for both federal and state. Does some thinking for me based on answers to first questions.
Date published: 2023-03-03
Rated 5 out of 5 by from I love filing my taxes on Here it’s fast This is my third year filing my taxes on TurboTax and I love filing it’s so easy
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax is a worry free experience. My experience was absolutely worry free. I had and expert help me through the tedious portion of my taxes. The person was pleasant. Philip was terrific, knowledgeable and above all patient. He never responded adversely. I will come back next year and the year after that.
Date published: 2023-03-03
Rated 5 out of 5 by from TURBO TAX IS GREAT STEP BY STEP GUIDANCE WAS HELPFUL. THE LIVE SUPPORT IS GREAT TO HAVE
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax is great and friendly I enjoyed doing my own taxes was friendly and self explanatory
Date published: 2023-03-03
Rated 5 out of 5 by from Good help to file tax return, thank you! Good help to file tax return, thank you! Keep up the good work.
Date published: 2023-03-03
Rated 4 out of 5 by from Great service & mostly intuitive - high cost I very much appreciate that this platform and tech is very user friendly. I also love the convenience of having most previous year returns completed here. However, as a returning user of eight years, I feel this loyalty should be more valued and discounted accordingly. Additionally, as a full time grad student & parent with few assets, my tax returns have been fairly simple tax return. They should qualify me for free filing, and it shouldn't still be difficult to figure out how to ensure a free filing while using Turbo tax/inuit's software & platform. It's also hard to imagine that between my having to spend several hours on organizing and preparing the materials for the return, completing the return, and the negligible gap, if any at all, between complexity of my return and an even more simple one, that filing this return should cost me over $200.00. This seems even more unreasonable when filing in a state with no income tax!
Date published: 2023-03-03
Rated 4 out of 5 by from Good but has some issues While its good and might use it again.... It has some flaws and requires calls etc.... They do help though
Date published: 2023-03-03
Rated 5 out of 5 by from User friendly It is always easy and user friendly. I understand what I am filling every time
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is extremely easy to work with My 2022 tax took a total of 1hr including the time it took me to locate some of the tax documents and download them. The instructions are very clear so most of the questions that come up during filing are answered on the same page. I also love that there are different ways to import your W2!
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 2496
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great! Organizes info and uses for both federal and state. Does some thinking for me based on answers to first questions.
Date published: 2023-03-03
Rated 5 out of 5 by from I love filing my taxes on Here it’s fast This is my third year filing my taxes on TurboTax and I love filing it’s so easy
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax is a worry free experience. My experience was absolutely worry free. I had and expert help me through the tedious portion of my taxes. The person was pleasant. Philip was terrific, knowledgeable and above all patient. He never responded adversely. I will come back next year and the year after that.
Date published: 2023-03-03
Rated 5 out of 5 by from TURBO TAX IS GREAT STEP BY STEP GUIDANCE WAS HELPFUL. THE LIVE SUPPORT IS GREAT TO HAVE
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax is great and friendly I enjoyed doing my own taxes was friendly and self explanatory
Date published: 2023-03-03
Rated 5 out of 5 by from Good help to file tax return, thank you! Good help to file tax return, thank you! Keep up the good work.
Date published: 2023-03-03
Rated 4 out of 5 by from Great service & mostly intuitive - high cost I very much appreciate that this platform and tech is very user friendly. I also love the convenience of having most previous year returns completed here. However, as a returning user of eight years, I feel this loyalty should be more valued and discounted accordingly. Additionally, as a full time grad student & parent with few assets, my tax returns have been fairly simple tax return. They should qualify me for free filing, and it shouldn't still be difficult to figure out how to ensure a free filing while using Turbo tax/inuit's software & platform. It's also hard to imagine that between my having to spend several hours on organizing and preparing the materials for the return, completing the return, and the negligible gap, if any at all, between complexity of my return and an even more simple one, that filing this return should cost me over $200.00. This seems even more unreasonable when filing in a state with no income tax!
Date published: 2023-03-03
Rated 4 out of 5 by from Good but has some issues While its good and might use it again.... It has some flaws and requires calls etc.... They do help though
Date published: 2023-03-03
Rated 5 out of 5 by from User friendly It is always easy and user friendly. I understand what I am filling every time
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is extremely easy to work with My 2022 tax took a total of 1hr including the time it took me to locate some of the tax documents and download them. The instructions are very clear so most of the questions that come up during filing are answered on the same page. I also love that there are different ways to import your W2!
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 2496