TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
KevSchwen from
Easy to use
I used turbo tax self employed. The program is easy to use and I am confident that I am capturing all necessary breaks. My main criticism comes down to cost. Repeat users should receive discounts for loyalty. Going forward I will shop around all the major players for the best price.
Date published: 2022-04-06
Rated 4 out of 5 by
lenny 16 from
turbo tax was great
the lady was very helpful and explained what I did wrong
Date published: 2022-04-06
Rated 5 out of 5 by
Wilk99 from
Turbo tax is great!
your product is great with one exception. When you say that the state tax file is free, why do we have to pay 25 dollars? Even with deluxe.
Date published: 2022-04-06
Rated 5 out of 5 by
jim bb from
turbo tax was great.
Sherry , our tax expert was great and efficient, provided great info and advice.good experience .
Date published: 2022-04-06
Rated 2 out of 5 by
Alyssa363 from
Lack of communication
Was not told the information I provide was not usable and had to reach out myself
Date published: 2022-04-06
Rated 5 out of 5 by
mtnvista from
easy to use
The system is getting easier to use and help walk through all the form changes in 2021
Date published: 2022-04-06
Rated 5 out of 5 by
mikey2023 from
Complicated tax year
Due to getting remarried and selling an additional house, plus capital losses we needed expert advice to file correctly. Got great service and a larger refund than expected.
Date published: 2022-04-06
Rated 4 out of 5 by
Jaynanga from
Thank you!
Great customer service, for a busy year they have done their best to communicate accordingly.
Date published: 2022-04-06
Rated 5 out of 5 by
Fletchlives2018 from
TurboTax rox
Quick and easy there was no issues at all. Will use again.
Date published: 2022-04-06
Rated 1 out of 5 by
Tired A from
Terribly priced + Hidden fees +ADs
I get that turbo tax went from free file to paid this year but it seems like there is a hidden fee after every section. There also a new add or page demanding I bump up my plan cost every few feet. And after all of that TurboTax has the NERVE to say they're giving me a discount only to tack on another hidden fee that costs more than they took off in the first place. So if I tried to pay with my refund it would charge another $39 as a processing fee. I did my own taxes to save money on going to a guy to do them but at this cost I wound up paying the same if not more than I would've paid him plus saving myself all this headache.
All TurboTax® Offerings Reviews - Page 2494
Date published: 2022-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
KevSchwen from
Easy to use
I used turbo tax self employed. The program is easy to use and I am confident that I am capturing all necessary breaks. My main criticism comes down to cost. Repeat users should receive discounts for loyalty. Going forward I will shop around all the major players for the best price.
Date published: 2022-04-06
Rated 4 out of 5 by
lenny 16 from
turbo tax was great
the lady was very helpful and explained what I did wrong
Date published: 2022-04-06
Rated 5 out of 5 by
Wilk99 from
Turbo tax is great!
your product is great with one exception. When you say that the state tax file is free, why do we have to pay 25 dollars? Even with deluxe.
Date published: 2022-04-06
Rated 5 out of 5 by
jim bb from
turbo tax was great.
Sherry , our tax expert was great and efficient, provided great info and advice.good experience .
Date published: 2022-04-06
Rated 2 out of 5 by
Alyssa363 from
Lack of communication
Was not told the information I provide was not usable and had to reach out myself
Date published: 2022-04-06
Rated 5 out of 5 by
mtnvista from
easy to use
The system is getting easier to use and help walk through all the form changes in 2021
Date published: 2022-04-06
Rated 5 out of 5 by
mikey2023 from
Complicated tax year
Due to getting remarried and selling an additional house, plus capital losses we needed expert advice to file correctly. Got great service and a larger refund than expected.
Date published: 2022-04-06
Rated 4 out of 5 by
Jaynanga from
Thank you!
Great customer service, for a busy year they have done their best to communicate accordingly.
Date published: 2022-04-06
Rated 5 out of 5 by
Fletchlives2018 from
TurboTax rox
Quick and easy there was no issues at all. Will use again.
Date published: 2022-04-06
Rated 1 out of 5 by
Tired A from
Terribly priced + Hidden fees +ADs
I get that turbo tax went from free file to paid this year but it seems like there is a hidden fee after every section. There also a new add or page demanding I bump up my plan cost every few feet. And after all of that TurboTax has the NERVE to say they're giving me a discount only to tack on another hidden fee that costs more than they took off in the first place. So if I tried to pay with my refund it would charge another $39 as a processing fee. I did my own taxes to save money on going to a guy to do them but at this cost I wound up paying the same if not more than I would've paid him plus saving myself all this headache.
All TurboTax® Offerings Reviews - Page 2494
Date published: 2022-04-06