TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from No longer worth it Overpriced. $125 just to have my info transferred from last year on a simple return. Can't easily downgrade. Sick of the constant upsells to other products. Will be leaving after 25 years.
Date published: 2023-04-15
Rated 5 out of 5 by from Takes the stress and guessing out of doing taxes Having done my taxes last year with Turbotax was a great experience and the carry over to the new tax season just made doing taxes with Turbotax so much easier as it had imported a majority of my previous information. Turbotax just made doing this years taxes stress free and quick as it found every information that needed to be inputted and found all the tax breaks that benefitted my returns. Im so pleased with doing taxes this year that I am almost looking forward to doing next years taxes and you can bet that ill be using Turbotax , and if anyone is reading this, just want to let you know that this is not a paid review of any sort, just the words of a very satisfied customer.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo ax is the best! Super easy and safe way to file the taxes. Maximum returns are for sure!
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use and great customer service. Easy to use and great customer service. I was able to set up a video call with a tax expert who was very nice and easy to work with!
Date published: 2023-04-15
Rated 3 out of 5 by from It's good for continuity I feel that the product is getting quite expensive; and without some incentive for being a loyal customer, I want to look for a less costly alternative. The ONLY reason it is good for me at this point is the continuity, and I ask myself if that is really worth the price. Plus the program caused a few issues because of an address change in February of the NEXT tax year (when I was doing my taxes for the PREVIOUS tax year), and it took forever for it to be resolved.
Date published: 2023-04-15
Rated 5 out of 5 by from Very Simple to Use Turbo Tax makes it easy and convenient to file yourself
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use! I like Turbo Tax since it is so easy and guides you through the process.
Date published: 2023-04-15
Rated 4 out of 5 by from Great tax service!! Easy to use Explains things in a simple way Easy filing
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax Good experience, I just think the overall price is high.
Date published: 2023-04-15
Rated 4 out of 5 by from First Time user I have been using a CPA for almost 10 years. I made some errors on my part, and there was some information I was not aware of while filing for the first time with Turbo Tax that made this a long (2.5hr) experience. But if it where not for that I would have really enjoyed this first time experience. I will certainly be using them again next year and will have a little more knowledge on what to do! Customer service was agreat help, but it was not cheap!!!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2492
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from No longer worth it Overpriced. $125 just to have my info transferred from last year on a simple return. Can't easily downgrade. Sick of the constant upsells to other products. Will be leaving after 25 years.
Date published: 2023-04-15
Rated 5 out of 5 by from Takes the stress and guessing out of doing taxes Having done my taxes last year with Turbotax was a great experience and the carry over to the new tax season just made doing taxes with Turbotax so much easier as it had imported a majority of my previous information. Turbotax just made doing this years taxes stress free and quick as it found every information that needed to be inputted and found all the tax breaks that benefitted my returns. Im so pleased with doing taxes this year that I am almost looking forward to doing next years taxes and you can bet that ill be using Turbotax , and if anyone is reading this, just want to let you know that this is not a paid review of any sort, just the words of a very satisfied customer.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo ax is the best! Super easy and safe way to file the taxes. Maximum returns are for sure!
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use and great customer service. Easy to use and great customer service. I was able to set up a video call with a tax expert who was very nice and easy to work with!
Date published: 2023-04-15
Rated 3 out of 5 by from It's good for continuity I feel that the product is getting quite expensive; and without some incentive for being a loyal customer, I want to look for a less costly alternative. The ONLY reason it is good for me at this point is the continuity, and I ask myself if that is really worth the price. Plus the program caused a few issues because of an address change in February of the NEXT tax year (when I was doing my taxes for the PREVIOUS tax year), and it took forever for it to be resolved.
Date published: 2023-04-15
Rated 5 out of 5 by from Very Simple to Use Turbo Tax makes it easy and convenient to file yourself
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use! I like Turbo Tax since it is so easy and guides you through the process.
Date published: 2023-04-15
Rated 4 out of 5 by from Great tax service!! Easy to use Explains things in a simple way Easy filing
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax Good experience, I just think the overall price is high.
Date published: 2023-04-15
Rated 4 out of 5 by from First Time user I have been using a CPA for almost 10 years. I made some errors on my part, and there was some information I was not aware of while filing for the first time with Turbo Tax that made this a long (2.5hr) experience. But if it where not for that I would have really enjoyed this first time experience. I will certainly be using them again next year and will have a little more knowledge on what to do! Customer service was agreat help, but it was not cheap!!!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2492