TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Got to file! Turbo Tax helps make it less painless Quick and easy. Leads you through, explains and guides.
Date published: 2022-04-09
Rated 4 out of 5 by from TT is good except . . . Used it as usual this year, but had great difficulty finding information about Form 1116 brought up in TT Check portion. I finally had to go to IRS website, retrieve the form, then find their instruction booklet in order to determine how I should answer the question raised. Sure, I could have gone to TT on-line help, type in the form and question, but that proved too cumbersome. Much, much easier to go to the IRS and quickly resolve my questions and answer the query. First time in many years I've had to do that. Too bad. It would have been so much easier if there were a TT link to some information, but it wouldn't even let me see the full form in the "forms view." Know this technical, but it was disappointing.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbotax worked very well Easy to use, with good help and review so you know that your return should be accurate.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax is helpful My only problem with Turbo Tax is I had to keep upgrading, but if you know what type of type of tax help you need in the beginning, it's a good program
Date published: 2022-04-09
Rated 4 out of 5 by from Why Extra Fees Generally, I like TurboTax. However, this year the additional $40 fee for handling our refund?? Since the refund is direct deposit to our account, how can you justify $40 for handling the refund?? Makes no sense and seems greedy on your part.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is Awesome! 6th year using turbo tax, always helpful and efficient
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax serves me. I use Turbo Tax each year. That says it all because there is other tax software. However, I struggle each year a little with getting credit for foreign taxes paid.
Date published: 2022-04-09
Rated 4 out of 5 by from TurboTax made it easier It's easier to do taxes in TurboTax. It's a little expensive if you don't file the easy form, but I'll pay it to have the protection.
Date published: 2022-04-09
Rated 5 out of 5 by from Debra is fantastic I had the pleasure of having Debra as my tax expert. She is very professional and knowledgeable. She promptly answered my many questions and provided guidance for the best outcome. Thank you Debra!!!
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is a great tool I did not contact customer service as the software is self-explanatory.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2489
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Got to file! Turbo Tax helps make it less painless Quick and easy. Leads you through, explains and guides.
Date published: 2022-04-09
Rated 4 out of 5 by from TT is good except . . . Used it as usual this year, but had great difficulty finding information about Form 1116 brought up in TT Check portion. I finally had to go to IRS website, retrieve the form, then find their instruction booklet in order to determine how I should answer the question raised. Sure, I could have gone to TT on-line help, type in the form and question, but that proved too cumbersome. Much, much easier to go to the IRS and quickly resolve my questions and answer the query. First time in many years I've had to do that. Too bad. It would have been so much easier if there were a TT link to some information, but it wouldn't even let me see the full form in the "forms view." Know this technical, but it was disappointing.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbotax worked very well Easy to use, with good help and review so you know that your return should be accurate.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax is helpful My only problem with Turbo Tax is I had to keep upgrading, but if you know what type of type of tax help you need in the beginning, it's a good program
Date published: 2022-04-09
Rated 4 out of 5 by from Why Extra Fees Generally, I like TurboTax. However, this year the additional $40 fee for handling our refund?? Since the refund is direct deposit to our account, how can you justify $40 for handling the refund?? Makes no sense and seems greedy on your part.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is Awesome! 6th year using turbo tax, always helpful and efficient
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax serves me. I use Turbo Tax each year. That says it all because there is other tax software. However, I struggle each year a little with getting credit for foreign taxes paid.
Date published: 2022-04-09
Rated 4 out of 5 by from TurboTax made it easier It's easier to do taxes in TurboTax. It's a little expensive if you don't file the easy form, but I'll pay it to have the protection.
Date published: 2022-04-09
Rated 5 out of 5 by from Debra is fantastic I had the pleasure of having Debra as my tax expert. She is very professional and knowledgeable. She promptly answered my many questions and provided guidance for the best outcome. Thank you Debra!!!
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is a great tool I did not contact customer service as the software is self-explanatory.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2489