TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from super easy and friendly to use super easy and quickly to file. product is user friendly and very informative.
Date published: 2023-04-15
Rated 4 out of 5 by from All is good! I found it very cumbersome to sign into certain sections requiring a password - ie. Its Deductible. Finally got it right but, very frustrating!! References to I Cloud Keychain left me in the dark and most frustrated!! Will confess I am not the most astute tech person but have used TurboTax for well over 10 plus years and never had the issues I had this go around.
Date published: 2023-04-15
Rated 3 out of 5 by from Loading prior year taxes is difficult I have been a fan of turbo tax for years. However, in the last two years, finding and loading the previous year's taxes has been complicated. This year after spending hours with Turbo Tax and Apple support the return was never located. Fortunately, I had printed the return. Nonetheless, I was forced to reenter all data (ex., 1099 addresses), and the data recorded since 2015 was not available for comparison purposes. (except on printed records). I wonder if the reason is that there is no longer a 'save as" function. I can save as PDF, but I don't believe TT can open it.
Date published: 2023-04-15
Rated 5 out of 5 by from Live Chat was helpful The person that was doing live chat was helpful and knowledgeable of the product
Date published: 2023-04-15
Rated 5 out of 5 by from Super easy Quick and super easy……………………………………………,.,,,,,,,,,,,,,
Date published: 2023-04-15
Rated 5 out of 5 by from Quick Experience Used TTO Self Employed and finished my entire return in well under an hour!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax does a great job! Covers it all! I've been using TT for at least 20 years. It's simple and easy since I already collect all my information that I would have to give over to an accountant. It covers every scenario that we encounter: investments, charitable giving, and home business. Would highly recommend it so you better understand your tax situation. And this understanding can help you do even better planning for future tax years!
Date published: 2023-04-15
Rated 5 out of 5 by from awesome very good experiencing generating and completing both returns
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax is fairly easy Simple language, straight forward. Questions were answered.
Date published: 2023-04-15
Rated 5 out of 5 by from Sliding through tax season! I always put off completing my taxes to the last minute, in part, because I know Turbo Tax has my back! The system is easy to navigate even with my complicated situation and is a breeze to get through!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2483
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from super easy and friendly to use super easy and quickly to file. product is user friendly and very informative.
Date published: 2023-04-15
Rated 4 out of 5 by from All is good! I found it very cumbersome to sign into certain sections requiring a password - ie. Its Deductible. Finally got it right but, very frustrating!! References to I Cloud Keychain left me in the dark and most frustrated!! Will confess I am not the most astute tech person but have used TurboTax for well over 10 plus years and never had the issues I had this go around.
Date published: 2023-04-15
Rated 3 out of 5 by from Loading prior year taxes is difficult I have been a fan of turbo tax for years. However, in the last two years, finding and loading the previous year's taxes has been complicated. This year after spending hours with Turbo Tax and Apple support the return was never located. Fortunately, I had printed the return. Nonetheless, I was forced to reenter all data (ex., 1099 addresses), and the data recorded since 2015 was not available for comparison purposes. (except on printed records). I wonder if the reason is that there is no longer a 'save as" function. I can save as PDF, but I don't believe TT can open it.
Date published: 2023-04-15
Rated 5 out of 5 by from Live Chat was helpful The person that was doing live chat was helpful and knowledgeable of the product
Date published: 2023-04-15
Rated 5 out of 5 by from Super easy Quick and super easy……………………………………………,.,,,,,,,,,,,,,
Date published: 2023-04-15
Rated 5 out of 5 by from Quick Experience Used TTO Self Employed and finished my entire return in well under an hour!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax does a great job! Covers it all! I've been using TT for at least 20 years. It's simple and easy since I already collect all my information that I would have to give over to an accountant. It covers every scenario that we encounter: investments, charitable giving, and home business. Would highly recommend it so you better understand your tax situation. And this understanding can help you do even better planning for future tax years!
Date published: 2023-04-15
Rated 5 out of 5 by from awesome very good experiencing generating and completing both returns
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax is fairly easy Simple language, straight forward. Questions were answered.
Date published: 2023-04-15
Rated 5 out of 5 by from Sliding through tax season! I always put off completing my taxes to the last minute, in part, because I know Turbo Tax has my back! The system is easy to navigate even with my complicated situation and is a breeze to get through!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2483