TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from easy to use, and walks you thru the process. great experience and helpful directions on where to find info. Only issue is prior years AGI, since we hired a tax pro. Spell out acronyms. Our returns didn't show an AGI where they said to look. However, at the IRS website, AGI is Adj Gross Income and it was easily obtainable.
Date published: 2022-04-06
Rated 5 out of 5 by from super easy to use Turbotax was so easy to use and they guide you every single step of the way.
Date published: 2022-04-06
Rated 1 out of 5 by from TurboTax live was a horrible experience for me. Dont do it. Atleast the tax expert i got was not knowledgeable of california state tax law quirks, could not say my name correct or did not bother to ask, failed to call me at times we agreed upon to meet and discuss the tax return. I had zero confidence that my "tax expert" got things right and was reliant on the software themselves and could not explain some calculations. Go to a local tax consultant if you want to use turbo tax live. they know more about state/local laws and are way cheaper. I paid $450 and got the absolute worst service, including having my file handed over to a "new tax expert" a few days before the deadline, saying that they have to drop my case and i have to file an extension of file it myself (although that turned out to be a mistake). ANy way, in summary, DONT DO TURBO TAX LIVE.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is trustworthy and friendly! All worked well with many guidance and quick responses towards my questions.
Date published: 2022-04-06
Rated 3 out of 5 by from Turbo Tax Review - OK I found this year's version of Turbo Tax not as user friendly as versions in the past. For instance, if I needed to review a specific item on a form or I answered "No" to a question (e.g. No I did not make an IRA contribution for 2021 & then decided to) I found it impossible to do either of those tasks. When I went into "Help", which always was very helpful in the past, it brought up several topics unrelated to what I was looking for. I got very frustrated this year using your product!
Date published: 2022-04-06
Rated 5 out of 5 by from Love Turbo Tax I have used TurboTax for years and I have never had any issues with the system or with my tax return. I will continue to use TurboTax for my business and home use.
Date published: 2022-04-06
Rated 5 out of 5 by from Awesome Great experience! very knowledgeable and patient, hopefully I get her next year
Date published: 2022-04-06
Rated 4 out of 5 by from Wonderful !!!! It better than I thought, I would use it again,and it was my first time using the Turbo Tax Welldone Turbo Tax !!!
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax Review I used the full service after trying to prepare myself. I knew something was not correct after completing my return, so I decided to use the full service. It was a great service to have someone with deep tax knowledge prepare my return this year due to some complex situations.
Date published: 2022-04-06
Rated 5 out of 5 by from Me I really like turbotax. I will use again. Next year also
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2483
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to use, and walks you thru the process. great experience and helpful directions on where to find info. Only issue is prior years AGI, since we hired a tax pro. Spell out acronyms. Our returns didn't show an AGI where they said to look. However, at the IRS website, AGI is Adj Gross Income and it was easily obtainable.
Date published: 2022-04-06
Rated 5 out of 5 by from super easy to use Turbotax was so easy to use and they guide you every single step of the way.
Date published: 2022-04-06
Rated 1 out of 5 by from TurboTax live was a horrible experience for me. Dont do it. Atleast the tax expert i got was not knowledgeable of california state tax law quirks, could not say my name correct or did not bother to ask, failed to call me at times we agreed upon to meet and discuss the tax return. I had zero confidence that my "tax expert" got things right and was reliant on the software themselves and could not explain some calculations. Go to a local tax consultant if you want to use turbo tax live. they know more about state/local laws and are way cheaper. I paid $450 and got the absolute worst service, including having my file handed over to a "new tax expert" a few days before the deadline, saying that they have to drop my case and i have to file an extension of file it myself (although that turned out to be a mistake). ANy way, in summary, DONT DO TURBO TAX LIVE.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is trustworthy and friendly! All worked well with many guidance and quick responses towards my questions.
Date published: 2022-04-06
Rated 3 out of 5 by from Turbo Tax Review - OK I found this year's version of Turbo Tax not as user friendly as versions in the past. For instance, if I needed to review a specific item on a form or I answered "No" to a question (e.g. No I did not make an IRA contribution for 2021 & then decided to) I found it impossible to do either of those tasks. When I went into "Help", which always was very helpful in the past, it brought up several topics unrelated to what I was looking for. I got very frustrated this year using your product!
Date published: 2022-04-06
Rated 5 out of 5 by from Love Turbo Tax I have used TurboTax for years and I have never had any issues with the system or with my tax return. I will continue to use TurboTax for my business and home use.
Date published: 2022-04-06
Rated 5 out of 5 by from Awesome Great experience! very knowledgeable and patient, hopefully I get her next year
Date published: 2022-04-06
Rated 4 out of 5 by from Wonderful !!!! It better than I thought, I would use it again,and it was my first time using the Turbo Tax Welldone Turbo Tax !!!
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax Review I used the full service after trying to prepare myself. I knew something was not correct after completing my return, so I decided to use the full service. It was a great service to have someone with deep tax knowledge prepare my return this year due to some complex situations.
Date published: 2022-04-06
Rated 5 out of 5 by from Me I really like turbotax. I will use again. Next year also
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2483