TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281621 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is my go to I've been using Turbo Tax since 2004. It is quick, easy, thorough, and accurate. I couldn't do without it.
Date published: 2021-04-28
Rated 4 out of 5 by from Good. I haven't interacted with any of your experts. I'm disappointed you don't do electronic returns for 2019 in 2021.
Date published: 2021-04-28
Rated 5 out of 5 by from Easy peasy I've used turbo tax for three years-- easy, convenient, never any issues
Date published: 2021-04-28
Rated 5 out of 5 by from TurboTax makes doing taxes fun! This software is extremely user friendly. Never had an issue doing taxes with TurboTax. I highly recommend this to all.
Date published: 2021-04-28
Rated 1 out of 5 by from No option for depreciation for total loss on car I had used standard business miles deduction. my auto was a complete loss in accident so I stopped using in October of 2020 and started using another car. your program made me do depreciation but had NO option for demolished/total loss from accident. i was made to guess what to do with no clear instructions how to proceed. No ok for the money you charged me. Hope I don't get hit by the IRS for it.
Date published: 2021-04-28
Rated 5 out of 5 by from EASY TO USE SHELL WAS VERY PROFESSIONAL AS WELL AS INFORMATIVE
Date published: 2021-04-28
Rated 1 out of 5 by from Not user friendly for first senior user Terrible operating system, seems designed to force getting professional to do it for you at higher cost
Date published: 2021-04-28
Rated 4 out of 5 by from Problem that could not be resolved Turbo tax continually asked me to correct a zip code that was correct. I could not efile the taxes because of this. Very frustrating.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo Tax helps me get my taxes done. Tax season is difficult for me. I need to do taxes for both my husband and myself.
Date published: 2021-04-28
Rated 5 out of 5 by from Excellent Service and Pain Free Truly appreciate the expertise and user friendly capabilities. Excellent service and appreciate how easy this made my life!
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 2478
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is my go to I've been using Turbo Tax since 2004. It is quick, easy, thorough, and accurate. I couldn't do without it.
Date published: 2021-04-28
Rated 4 out of 5 by from Good. I haven't interacted with any of your experts. I'm disappointed you don't do electronic returns for 2019 in 2021.
Date published: 2021-04-28
Rated 5 out of 5 by from Easy peasy I've used turbo tax for three years-- easy, convenient, never any issues
Date published: 2021-04-28
Rated 5 out of 5 by from TurboTax makes doing taxes fun! This software is extremely user friendly. Never had an issue doing taxes with TurboTax. I highly recommend this to all.
Date published: 2021-04-28
Rated 1 out of 5 by from No option for depreciation for total loss on car I had used standard business miles deduction. my auto was a complete loss in accident so I stopped using in October of 2020 and started using another car. your program made me do depreciation but had NO option for demolished/total loss from accident. i was made to guess what to do with no clear instructions how to proceed. No ok for the money you charged me. Hope I don't get hit by the IRS for it.
Date published: 2021-04-28
Rated 5 out of 5 by from EASY TO USE SHELL WAS VERY PROFESSIONAL AS WELL AS INFORMATIVE
Date published: 2021-04-28
Rated 1 out of 5 by from Not user friendly for first senior user Terrible operating system, seems designed to force getting professional to do it for you at higher cost
Date published: 2021-04-28
Rated 4 out of 5 by from Problem that could not be resolved Turbo tax continually asked me to correct a zip code that was correct. I could not efile the taxes because of this. Very frustrating.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo Tax helps me get my taxes done. Tax season is difficult for me. I need to do taxes for both my husband and myself.
Date published: 2021-04-28
Rated 5 out of 5 by from Excellent Service and Pain Free Truly appreciate the expertise and user friendly capabilities. Excellent service and appreciate how easy this made my life!
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 2478