TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Price i feel cheated, when i began the process of filing the price was 89.00 by the time we filed it was 119.00. also I was not able to talk personally to any one about this. if you want me back next year I expect a refund for the difference.
Date published: 2023-03-24
Rated 4 out of 5 by from Good product Easy to use and information saved and no need to enter each year.
Date published: 2023-03-24
Rated 2 out of 5 by from Turbo tax program is troublesome. This is my 8th year use Turbo. This is the 1st bad experience with Turbo tax. It took me hours to figure out problem, and I ever asked for help. The end result is clear/re-do.
Date published: 2023-03-24
Rated 5 out of 5 by from Saved me money Appreciated the live help whenever I needed it. Much less expensive than my CPA.
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is simple and easy to navigate. Having both a full-time job and an insurance side hustle with a home office for my husband can make our taxes a little more complicated. Using TurboTax made it not so complicated and I felt confident that we received all the tax breaks we could! Thank you, TurboTax!
Date published: 2023-03-24
Rated 5 out of 5 by from Less Stress! Always had a preparer assuming it was too much work ourselves. Not the case. Simple and they walked you through each step!!
Date published: 2023-03-24
Rated 2 out of 5 by from Turbotax seemed more cumbersome Meh....I have been using Turbotax for the past 8 years. This year was the most frustrating of all the years. It's easy and user friendly for the most part, but this year, I feel like I had to back track several times to enter information that used to be asked. And, I had a small error on one of the schedule C forms and it wouldn't let me go to the page to fix the error. Just seemed clunky this year. I will look at another product next year.
Date published: 2023-03-24
Rated 5 out of 5 by from i love you guys everything was wonderful, thanks, i will use you guys again, again,
Date published: 2023-03-24
Rated 1 out of 5 by from Made me pay even though it said it was free Got to the end and found I had to pay after filling out all the forms
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is great TurboTax was so easy to do. I will definitely use it next year
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 248
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Price i feel cheated, when i began the process of filing the price was 89.00 by the time we filed it was 119.00. also I was not able to talk personally to any one about this. if you want me back next year I expect a refund for the difference.
Date published: 2023-03-24
Rated 4 out of 5 by from Good product Easy to use and information saved and no need to enter each year.
Date published: 2023-03-24
Rated 2 out of 5 by from Turbo tax program is troublesome. This is my 8th year use Turbo. This is the 1st bad experience with Turbo tax. It took me hours to figure out problem, and I ever asked for help. The end result is clear/re-do.
Date published: 2023-03-24
Rated 5 out of 5 by from Saved me money Appreciated the live help whenever I needed it. Much less expensive than my CPA.
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is simple and easy to navigate. Having both a full-time job and an insurance side hustle with a home office for my husband can make our taxes a little more complicated. Using TurboTax made it not so complicated and I felt confident that we received all the tax breaks we could! Thank you, TurboTax!
Date published: 2023-03-24
Rated 5 out of 5 by from Less Stress! Always had a preparer assuming it was too much work ourselves. Not the case. Simple and they walked you through each step!!
Date published: 2023-03-24
Rated 2 out of 5 by from Turbotax seemed more cumbersome Meh....I have been using Turbotax for the past 8 years. This year was the most frustrating of all the years. It's easy and user friendly for the most part, but this year, I feel like I had to back track several times to enter information that used to be asked. And, I had a small error on one of the schedule C forms and it wouldn't let me go to the page to fix the error. Just seemed clunky this year. I will look at another product next year.
Date published: 2023-03-24
Rated 5 out of 5 by from i love you guys everything was wonderful, thanks, i will use you guys again, again,
Date published: 2023-03-24
Rated 1 out of 5 by from Made me pay even though it said it was free Got to the end and found I had to pay after filling out all the forms
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is great TurboTax was so easy to do. I will definitely use it next year
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 248