TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Great! Easy to understand and file with correct documents
Date published: 2021-04-23
Rated 5 out of 5 by from Incredible My son and I did this entire process in 60 min. Thank you USAA and Intuit/TurboTax
Date published: 2021-04-23
Rated 3 out of 5 by from TURBO TAX HAD PROBLEMS TAX RETURN WAS REJECTED AND HAD PROBLEMS GETTING IT OK.. RESENT AFTER CORRECTIONS, WE WILL SEE WHAT HAPPENS
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax with Confidence Turbo Tax is easy to navigate, asks all the right questions and provides help anytime you have a question. File with confidence in accuracy and be assured every angle has been explored.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax Helps me so much! I have been using Turbo tax for years. While my tax return is fairly simple, i love the download feature from chase and Fidelity. Saves a lot of time.
Date published: 2021-04-23
Rated 3 out of 5 by from Getting tougher to use each year I've noticed each year it gets a little quirkier. First when I save my return, then come back in I expect it to be exactly where I left off. It does not consistently do that. I sometimes goes back to the beginning of the section, then I have to re-answer questions that I already answered. Also I notice Turbo Tax misses things on the first time around. For example, I entered in all my info and college 529 information and it says nothing is taxable since it is a 529 and used for school purposes only. Then I go through the sections again for my own review, and it comes to a different conclusion about the 529 information. Yet I didn't change a thing. I've noticed this on various occasions with other portions. Bottom line if I didn't double check my own return, Turbo Tax would miss things.
Date published: 2021-04-23
Rated 5 out of 5 by from Easy to use Turbo Tax is Easy to use - my only problem was knowing how much I received from the economic impact payments
Date published: 2021-04-23
Rated 1 out of 5 by from Watch out for the surprise add ons In the last five years, I have used turbo tax I have always had a good experience and was able to receive help included in the basic plan. Unfortunately this year, my return was repeatedly rejected and spent 4 hours with the rep (who was amazing) and found out that when I e-filed some how without agreement or warned I was charged almost $200 to file and I have always chosen basic not the deluxe. But whats worse is my return is still being rejected, Now I have to mail it and wait almost 16 weeks. We are forced to file taxes, the government is just giving us back our money (without interest). Why would I be charged almost $200 when I'm a low-income single-parent there should be levels based on your income they should not be allowed to charge that much.
Date published: 2021-04-23
Rated 5 out of 5 by from Very easy to use I use to spend hours grinding out my Federal Income Tax Return. Now I do it in minutes
Date published: 2021-04-23
Rated 5 out of 5 by from Quick and easy I enjoyed easy access to filing my taxes. Turbo Tax is my go to for taxes.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2468
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Great! Easy to understand and file with correct documents
Date published: 2021-04-23
Rated 5 out of 5 by from Incredible My son and I did this entire process in 60 min. Thank you USAA and Intuit/TurboTax
Date published: 2021-04-23
Rated 3 out of 5 by from TURBO TAX HAD PROBLEMS TAX RETURN WAS REJECTED AND HAD PROBLEMS GETTING IT OK.. RESENT AFTER CORRECTIONS, WE WILL SEE WHAT HAPPENS
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax with Confidence Turbo Tax is easy to navigate, asks all the right questions and provides help anytime you have a question. File with confidence in accuracy and be assured every angle has been explored.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax Helps me so much! I have been using Turbo tax for years. While my tax return is fairly simple, i love the download feature from chase and Fidelity. Saves a lot of time.
Date published: 2021-04-23
Rated 3 out of 5 by from Getting tougher to use each year I've noticed each year it gets a little quirkier. First when I save my return, then come back in I expect it to be exactly where I left off. It does not consistently do that. I sometimes goes back to the beginning of the section, then I have to re-answer questions that I already answered. Also I notice Turbo Tax misses things on the first time around. For example, I entered in all my info and college 529 information and it says nothing is taxable since it is a 529 and used for school purposes only. Then I go through the sections again for my own review, and it comes to a different conclusion about the 529 information. Yet I didn't change a thing. I've noticed this on various occasions with other portions. Bottom line if I didn't double check my own return, Turbo Tax would miss things.
Date published: 2021-04-23
Rated 5 out of 5 by from Easy to use Turbo Tax is Easy to use - my only problem was knowing how much I received from the economic impact payments
Date published: 2021-04-23
Rated 1 out of 5 by from Watch out for the surprise add ons In the last five years, I have used turbo tax I have always had a good experience and was able to receive help included in the basic plan. Unfortunately this year, my return was repeatedly rejected and spent 4 hours with the rep (who was amazing) and found out that when I e-filed some how without agreement or warned I was charged almost $200 to file and I have always chosen basic not the deluxe. But whats worse is my return is still being rejected, Now I have to mail it and wait almost 16 weeks. We are forced to file taxes, the government is just giving us back our money (without interest). Why would I be charged almost $200 when I'm a low-income single-parent there should be levels based on your income they should not be allowed to charge that much.
Date published: 2021-04-23
Rated 5 out of 5 by from Very easy to use I use to spend hours grinding out my Federal Income Tax Return. Now I do it in minutes
Date published: 2021-04-23
Rated 5 out of 5 by from Quick and easy I enjoyed easy access to filing my taxes. Turbo Tax is my go to for taxes.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2468