TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Overall ok with very annoying exceptions Filling out everything is fine until you get to the direct deposit/deduction for payment. If the information is already in the system (i.e. already know bank, account number etc) then why do we need to keep entering it 3 times for fed, state and local? Give option to change banks and/or verify account information but prepopulate it please! Especially annoying when the system asks if we are using same bank and then we STILL have to enter it again. Same goes for driver's license information. It is in there from last year, prepopulate it and allow verification/edit. Very annoying to need to enter things 3 times. Also with Crypto becoming more popular include a place to enter the data specifically rather than making us look up where it should be entered when 1099's aren't issued (just statements) allow for uploading a pdf of the statement as an attachment rather than needing to mail separately after efiling (I efiled for a reason...to avoid using the mail...duh).
Date published: 2023-04-15
Rated 3 out of 5 by from $$$ taxact is less ok kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Date published: 2023-04-15
Rated 4 out of 5 by from Good but Pricey good that it steps you through, but pricey, adding cost for every single feature
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax I've been using TurboTax for over 20 years. Always accurate and dependable!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax is the best!!! Year after year, Turbotax make tax filing easy, understandable and as painless as paying taxes can be.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax is easy to use The live chat was very helpful when I had a question
Date published: 2023-04-15
Rated 4 out of 5 by from I use it every year I've found Turbo Tax to be user friendly, and the speed this year was incredible. However it went so fast I was afraid something was left out.
Date published: 2023-04-15
Rated 5 out of 5 by from Done on 94 minutes Used to take weeks... so glad to be done on the day of this year
Date published: 2023-04-15
Rated 5 out of 5 by from Really like Turbotax I have used Turbotax for many years and have always been pleased with the results.
Date published: 2023-04-15
Rated 2 out of 5 by from Its fine its fine. Wish they weren't trying to sell me something every chance they got. The processing fee at the end is a scam that preys on low income folks who can't afford the upfront fees without the return.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2468
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Overall ok with very annoying exceptions Filling out everything is fine until you get to the direct deposit/deduction for payment. If the information is already in the system (i.e. already know bank, account number etc) then why do we need to keep entering it 3 times for fed, state and local? Give option to change banks and/or verify account information but prepopulate it please! Especially annoying when the system asks if we are using same bank and then we STILL have to enter it again. Same goes for driver's license information. It is in there from last year, prepopulate it and allow verification/edit. Very annoying to need to enter things 3 times. Also with Crypto becoming more popular include a place to enter the data specifically rather than making us look up where it should be entered when 1099's aren't issued (just statements) allow for uploading a pdf of the statement as an attachment rather than needing to mail separately after efiling (I efiled for a reason...to avoid using the mail...duh).
Date published: 2023-04-15
Rated 3 out of 5 by from $$$ taxact is less ok kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Date published: 2023-04-15
Rated 4 out of 5 by from Good but Pricey good that it steps you through, but pricey, adding cost for every single feature
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax I've been using TurboTax for over 20 years. Always accurate and dependable!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax is the best!!! Year after year, Turbotax make tax filing easy, understandable and as painless as paying taxes can be.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax is easy to use The live chat was very helpful when I had a question
Date published: 2023-04-15
Rated 4 out of 5 by from I use it every year I've found Turbo Tax to be user friendly, and the speed this year was incredible. However it went so fast I was afraid something was left out.
Date published: 2023-04-15
Rated 5 out of 5 by from Done on 94 minutes Used to take weeks... so glad to be done on the day of this year
Date published: 2023-04-15
Rated 5 out of 5 by from Really like Turbotax I have used Turbotax for many years and have always been pleased with the results.
Date published: 2023-04-15
Rated 2 out of 5 by from Its fine its fine. Wish they weren't trying to sell me something every chance they got. The processing fee at the end is a scam that preys on low income folks who can't afford the upfront fees without the return.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2468