TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Love Turbo Tax, Hate Credit Card Fee I have used Turbo Tax for years and love it. I owed taxes this year and needed to pay via credit card. Turbo Tax passed on an almost $100 fee from its vendor. This fee should not be based on the amount of the payment. That vendor does the same thing, whether the payment is $100 or $1000. It should be a reasonable flat fee. As I said, I love Turbo Tax, and I find Turbo Tax's other fees to be reasonable, but the credit card fee passed through from the vendor too high and is making me re-think using it next year.
Date published: 2023-04-15
Rated 5 out of 5 by from Taxes made easier Few would argue that doing taxes is an evil. TT makes an odious task manageable for an individual. It's cheaper than hiring someone!
Date published: 2023-04-15
Rated 1 out of 5 by from Awful system riddled with glitches My experience was terrible. My taxes are not that complicated. The system flagged an error that did not actually exist and forced me to file manually. So mad about this.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax Review I appreciate the supportive visuals and upbeat language that TurboTax uses to help you through the process!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax is great! Great tax software. It is easy to follow; it explains every item and it is user friendly.
Date published: 2023-04-15
Rated 5 out of 5 by from Great option as always Have used Turbotax for many years, and am always satisfied with the service and ease of use.
Date published: 2023-04-15
Rated 5 out of 5 by from Live Help Michael, CPA, was my live help today. He quickly spotted an error that reduced my federal tax payment by $10,000! I am glad Michael was my live help!
Date published: 2023-04-15
Rated 5 out of 5 by from Took the stress out! Live support is a game changer. Knowledgable and surprisingly compassionate!
Date published: 2023-04-15
Rated 1 out of 5 by from Fix ID Pin Issue Never do you come up and state while doing my taxes that you need to get your ID Pin from the IRS. You should guild us on how to find and get our ID Pin while doing the taxes. I wasted way too much time trying to figure out this. This is something very easy to show people how to do.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax saved me again! It's easy to use from the comfort of your own home.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2467
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Love Turbo Tax, Hate Credit Card Fee I have used Turbo Tax for years and love it. I owed taxes this year and needed to pay via credit card. Turbo Tax passed on an almost $100 fee from its vendor. This fee should not be based on the amount of the payment. That vendor does the same thing, whether the payment is $100 or $1000. It should be a reasonable flat fee. As I said, I love Turbo Tax, and I find Turbo Tax's other fees to be reasonable, but the credit card fee passed through from the vendor too high and is making me re-think using it next year.
Date published: 2023-04-15
Rated 5 out of 5 by from Taxes made easier Few would argue that doing taxes is an evil. TT makes an odious task manageable for an individual. It's cheaper than hiring someone!
Date published: 2023-04-15
Rated 1 out of 5 by from Awful system riddled with glitches My experience was terrible. My taxes are not that complicated. The system flagged an error that did not actually exist and forced me to file manually. So mad about this.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax Review I appreciate the supportive visuals and upbeat language that TurboTax uses to help you through the process!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax is great! Great tax software. It is easy to follow; it explains every item and it is user friendly.
Date published: 2023-04-15
Rated 5 out of 5 by from Great option as always Have used Turbotax for many years, and am always satisfied with the service and ease of use.
Date published: 2023-04-15
Rated 5 out of 5 by from Live Help Michael, CPA, was my live help today. He quickly spotted an error that reduced my federal tax payment by $10,000! I am glad Michael was my live help!
Date published: 2023-04-15
Rated 5 out of 5 by from Took the stress out! Live support is a game changer. Knowledgable and surprisingly compassionate!
Date published: 2023-04-15
Rated 1 out of 5 by from Fix ID Pin Issue Never do you come up and state while doing my taxes that you need to get your ID Pin from the IRS. You should guild us on how to find and get our ID Pin while doing the taxes. I wasted way too much time trying to figure out this. This is something very easy to show people how to do.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax saved me again! It's easy to use from the comfort of your own home.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2467